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Spencer Private Hospitals Ltd Reviews 

457
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

An appointment at Spencer is a firm appointment, not a random clinic starting time, where you're expected to wait whilst several others with the same time slot are seen. The clinicians are most thorou... Toon meer

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Beoordeeld met 5 van de 5 sterren

The Spencer hospital is clean and and well organised. What made my stay a brilliant experience was the staff. Every person I came into contact with was professional, kind, helpful and they always s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

This is for Ashford. I went in for a small procedure under General Anaesethic. The rooms are so small that they have to remove all the furniture from the room before moving the bed. Television... Toon meer

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Beoordeeld met 5 van de 5 sterren

Staff was amazing once again and so was Dr Zubair. All very professional, understanding and showed empathy and compassion. Having a familiar nurse there Bhekiwi made me feel relaxed. She was so polite... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Particulier ziekenhuis
  2. ook in
  3. Gespecialiseerd ziekenhuis
  4. Gespecialiseerde kliniek
  5. Lokale medische diensten
  6. Ziekenhuis

Geschreven door het bedrijf

Spencer Private Hospitals are a wholly-owned subsidiary of East Kent Hospitals University Foundation Trust (EKHUFT), providing quality private healthcare for patients. Unique amongst other private healthcare providers, Spencer Private Hospitals generate extra income for the NHS Foundation Trust through payment for services, as well as investing profits back into the Trust hospitals.

Our Hospitals

Geschreven door het bedrijf

Our private hospitals can be found on the grounds of major hospitals across East Kent: Ashford - William Harvey Hospital (WHH), Canterbury - Kent and Canterbury Hospital (KCH), Margate - Queen Elizabeth The Queen Mother Hospital (QEQM).
Spencer Private Hospitals - Ashford
he Spencer Private Hospitals in Ashford is located within the Arundel Unit of the William Harvey Hospital in Ashford (WHH). - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Wi-Fi Access - Car parking available onsite The facility has five consulting rooms, a treatment room and audiology services in partnership with Hearbase. We are also able to offer outpatient Physiotherapy. Ashford also has 4 small en-suite bedrooms located within the William Harvey Hospital. Our Consultant base enables us to offer outpatient appointments in all of the major specialties including Ear Nose and Throat, Maxillo Facial, Ophthalmology, Gynaecology, Paediatrics, General Surgery, Urology, Pain and Orthopaedics.
Spencer Private Hospitals - Canterbury
The Spencer Private Hospitals in Canterbury is located within the Emergency Care facility at Kent & Canterbury Hospital (KCH), with the entrance located immediately left of the Minor Injuries unit with an intercom to gain access. In November 2019 we opened our new location at the Kent & Canterbury Hospital (KCH), following our successful registration with the Care Quality Commission (CQC). This expansion comes as a result of increased demand as well as an identified need to make our services easily accessible to all. The new outpatient facility offers private consultations in Orthopaedics, Urology, Gynaecology, Rheumatology, HCOOP, General Surgery and Healthscreening.
Spencer Private Hospitals - Margate
The Spencer Private Hospitals in Margate is located on the grounds of The Queen Elizabeth The Queen Mother (QEQM) Hospital in its own unit with its own car park and entrance (located on the Ramsgate Road side of the hospital). The Spencer Private Hospitals in Margate has been providing private healthcare services to the people of East Kent for over twenty years and in that time has built an excellent reputation for providing high standards of care. The hospital consists of twenty-two en-suite bedrooms, five consulting rooms and an endoscopy suite. The unit has its own High Dependency Unit and access to Intensive Care facilities. - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Single en-suite rooms with their own TV, DVD and - Wi-Fi access - On site caterers provide fresh food every day - Free Parking.* (*For self-paying and insured patients)

Contactgegevens

Spencer Private Hospitals

A wholly-owned subsidiary of EKHUFT, providing private healthcare.

4,6

Uitstekend

TrustScore 4.5 uit 5

457 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(457)

386 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Nice friendly staff

Nice friendly staff, nice doctor,

4 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Beoordeeld met 5 van de 5 sterren

The staff was very caring and…

The staff was very caring and compassionate and understood and helped with bad anxiety is would 100% recommend

13 september 2026
Review zonder uitnodiging
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Antwoord van Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Beoordeeld met 5 van de 5 sterren

The attention

The attention, support and service received was excellent.

3 juli 2026
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Antwoord van Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Beoordeeld met 5 van de 5 sterren

Not able to find anything negative…

Not able to find anything negative about my stay and treatment given. All of the staff were lovely and kept me informed about the procedure.
My consultant should wear a cape!
Excellent stay all around

13 september 2026
Review zonder uitnodiging
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Beoordeeld met 5 van de 5 sterren

Really helpful staff at every stage

Really helpful staff at every stage. Kept fully updated and supported.

12 september 2026
Review zonder uitnodiging
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Antwoord van Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Beoordeeld met 5 van de 5 sterren

Everything was perfect

Everything was perfect. From the minute I stepped into the reception. Everyone was kind courteous and informative. Thankyou all so much.

13 september 2026
Review zonder uitnodiging
Logo Spencer Private Hospitals Ltd

Antwoord van Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Beoordeeld met 5 van de 5 sterren

What a wonderful Hospital

What a wonderful Hospital. Staff, Consultant, and everyone were sooo lovely. Would highly recommend. Above and beyond.

12 september 2026
Review zonder uitnodiging
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, it was more like a reunion than a medical procedure. The staff remembered me from over 2 years ago. Wonderful team.

11 september 2026
Review zonder uitnodiging
Logo Spencer Private Hospitals Ltd

Antwoord van Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Beoordeeld met 5 van de 5 sterren

Excellent care all the way through my…

Excellent care all the way through my stay .

10 september 2026
Review zonder uitnodiging
Logo Spencer Private Hospitals Ltd

Antwoord van Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Beoordeeld met 5 van de 5 sterren

They were kind polite and friendly…

They were kind polite and friendly staff .nice clean and fresh looking reception

20 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Beoordeeld met 5 van de 5 sterren

Great good

Great good
Service

11 september 2026
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Antwoord van Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Beoordeeld met 5 van de 5 sterren

Pleasant experience

Seen on time, pleasant clean environment.
Knowledgeable staff/ reception.

21 augustus 2026
Logo Spencer Private Hospitals Ltd

Antwoord van Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Beoordeeld met 5 van de 5 sterren

Positive experience

Time keeping was excellent . Friendly professional staff

7 september 2026
Logo Spencer Private Hospitals Ltd

Antwoord van Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Beoordeeld met 5 van de 5 sterren

All the staff are warm

All the staff are warm, friendly and helpful. Make an unpleasant experience bearable.

1 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Beoordeeld met 4 van de 5 sterren

Well run unit

Staff were generally very helpful and friendly.
Food was pretty good.
Facilities were fine

5 september 2026
Review zonder uitnodiging
Logo Spencer Private Hospitals Ltd

Antwoord van Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Beoordeeld met 2 van de 5 sterren

Very unpleasant experience

I had a very unpleasant experience with an orthopaedic surgeon, which resulted in me leaving very shaken and in tears. Reception and nursing staff, on the other hand, were kind and professional.

11 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We take all comments seriously and would welcome the opportunity to investigate your concerns further. Please contact us at enquiries@spencerhospitals.com with details of your experience so that we can look into this matter and address it appropriately.

Beoordeeld met 5 van de 5 sterren

The consultant Dr Mangam is extremely…

The consultant Dr Mangam is extremely caring, thorough and professional

26 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Beoordeeld met 5 van de 5 sterren

No waiting

No waiting. Staff friendly and helpful. Everything very professional. Good wheelchair access.

13 augustus 2026
Logo Spencer Private Hospitals Ltd

Antwoord van Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Beoordeeld met 1 van de 5 sterren

Rude no compassion

Rude no compassion, no understanding

21 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

We are sorry to learn that you were disappointed with your experience. Providing high standards of care and service is extremely important to us, and we appreciate you bringing your concerns to our attention. If you would like to discuss this further, please email us at enquiries@spencerhospitals.com where a member of our team will be happy to assist you.

Beoordeeld met 5 van de 5 sterren

The staff were very good and helpful…

The staff were very good and helpful and had all the information I needed to know

19 augustus 2026
Logo Spencer Private Hospitals Ltd

Antwoord van Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

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