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Spencer Private Hospitals Ltd Reviews 

465
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

I recently had my very first surgery at Spencer Private Hospital and I cannot thank the staff enough. Everyone from the doctors and nurses to the rest of the team was so kind, helpful, and coopera... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

An appointment at Spencer is a firm appointment, not a random clinic starting time, where you're expected to wait whilst several others with the same time slot are seen. The clinicians are most thorou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Spencer hospital is clean and and well organised. What made my stay a brilliant experience was the staff. Every person I came into contact with was professional, kind, helpful and they always s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Because everyone, Dr Collighan, all the theatre staff, the ward staff and the porter were all so kind, helpful and considerate, they were all amazing, thank you all very much.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Particulier ziekenhuis
  2. ook in
  3. Gespecialiseerd ziekenhuis
  4. Gespecialiseerde kliniek
  5. Lokale medische diensten
  6. Ziekenhuis

Geschreven door het bedrijf

Spencer Private Hospitals are a wholly-owned subsidiary of East Kent Hospitals University Foundation Trust (EKHUFT), providing quality private healthcare for patients. Unique amongst other private healthcare providers, Spencer Private Hospitals generate extra income for the NHS Foundation Trust through payment for services, as well as investing profits back into the Trust hospitals.

Our Hospitals

Geschreven door het bedrijf

Our private hospitals can be found on the grounds of major hospitals across East Kent: Ashford - William Harvey Hospital (WHH), Canterbury - Kent and Canterbury Hospital (KCH), Margate - Queen Elizabeth The Queen Mother Hospital (QEQM).
Spencer Private Hospitals - Ashford
he Spencer Private Hospitals in Ashford is located within the Arundel Unit of the William Harvey Hospital in Ashford (WHH). - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Wi-Fi Access - Car parking available onsite The facility has five consulting rooms, a treatment room and audiology services in partnership with Hearbase. We are also able to offer outpatient Physiotherapy. Ashford also has 4 small en-suite bedrooms located within the William Harvey Hospital. Our Consultant base enables us to offer outpatient appointments in all of the major specialties including Ear Nose and Throat, Maxillo Facial, Ophthalmology, Gynaecology, Paediatrics, General Surgery, Urology, Pain and Orthopaedics.
Spencer Private Hospitals - Canterbury
The Spencer Private Hospitals in Canterbury is located within the Emergency Care facility at Kent & Canterbury Hospital (KCH), with the entrance located immediately left of the Minor Injuries unit with an intercom to gain access. In November 2019 we opened our new location at the Kent & Canterbury Hospital (KCH), following our successful registration with the Care Quality Commission (CQC). This expansion comes as a result of increased demand as well as an identified need to make our services easily accessible to all. The new outpatient facility offers private consultations in Orthopaedics, Urology, Gynaecology, Rheumatology, HCOOP, General Surgery and Healthscreening.
Spencer Private Hospitals - Margate
The Spencer Private Hospitals in Margate is located on the grounds of The Queen Elizabeth The Queen Mother (QEQM) Hospital in its own unit with its own car park and entrance (located on the Ramsgate Road side of the hospital). The Spencer Private Hospitals in Margate has been providing private healthcare services to the people of East Kent for over twenty years and in that time has built an excellent reputation for providing high standards of care. The hospital consists of twenty-two en-suite bedrooms, five consulting rooms and an endoscopy suite. The unit has its own High Dependency Unit and access to Intensive Care facilities. - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Single en-suite rooms with their own TV, DVD and - Wi-Fi access - On site caterers provide fresh food every day - Free Parking.* (*For self-paying and insured patients)

Contactgegevens

Spencer Private Hospitals

A wholly-owned subsidiary of EKHUFT, providing private healthcare.

4,6

Uitstekend

TrustScore 4.5 uit 5

465 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(465)

394 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

From the moment I walked in to…

From the moment I walked in to reception, friendly staff ,nice and clean .All ran smoothly

10 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Beoordeeld met 4 van de 5 sterren

Seen on time

Seen on time. Consultation very thorough.

25 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Beoordeeld met 5 van de 5 sterren

Upon Arrival

Always greeted with a smile and welcomed to the unit on arrival. Staff at each stage of the visit are cheerful and helpful if have any questions.

6 juni 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Beoordeeld met 5 van de 5 sterren

Efficient Knee Appointment

consultant explained everything clearly & concisely.
Appointment on time.
A quick & efficient appointment. Thank you very much.

2 september 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Beoordeeld met 5 van de 5 sterren

Overnight stay after laparoscopy

I had a laparoscopy and stayed one night at Spencer Hospital in Margate. All the doctors and nurses were amazing. They were very carrying, kind and friendly. During my recovery, the nurses took very good care of me. Prompt to check on me, serve tea and relieve pain. On discharge, they answered all my many questions and gave me tips for home recovery. They are a very well run team, efficient and professional.

7 juli 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Beoordeeld met 5 van de 5 sterren

Staff very nice and I felt well cared…

Staff very nice and I felt well cared for

30 augustus 2026
Review zonder uitnodiging
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Beoordeeld met 5 van de 5 sterren

Nice private experience

Nice private experience

6 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Beoordeeld met 5 van de 5 sterren

All very good

All very good, your people are very professional..

1 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Beoordeeld met 5 van de 5 sterren

Warm welcome

Warm welcome, pleasant surroundings, staff outstanding

3 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Beoordeeld met 2 van de 5 sterren

Eye clinic great, parking is crap

The team at the eye clinic are great but the parking situation is terrible. Most of the people who attend the eye clinic are elderly and are driven to the Spencer wing. The nearest disabled parking places are a long walk away. This wasn't just on this visit, it happens every visit.

27 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for bringing your concerns to our attention. We regret that your experience did not meet your expectations and would like the opportunity to understand what happened. Please email us at enquiries@spencerhospitals.com with further details so that we can investigate and respond accordingly.

Beoordeeld met 5 van de 5 sterren

Knee replacement

Very well looked after from checking in to discharge.

19 juli 2026
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Antwoord van Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Beoordeeld met 5 van de 5 sterren

Physio with Celina

Celina Chand was very good explained each and every exercise I need to arranged for more sessions

10 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Beoordeeld met 5 van de 5 sterren

The staff are very efficient and kind

The staff are very efficient and kind. The doctor explains everything .

8 februari 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Beoordeeld met 5 van de 5 sterren

Good Quality Service.

It was a great experience, Staff were highly trained, friendly and professional. I felt very safe and confident that l was getting the best and safest treatment. Everyone was Polite and Friendly and l felt very comfortable. All kitchen staff, Porters everyone took care and made you feel relaxed.Spencer Hospital was kept very clean

31 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Beoordeeld met 5 van de 5 sterren

Cardiology

Wonderful and so effecient.

10 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Beoordeeld met 5 van de 5 sterren

confirming forthcoming booking

the lady i spoke to was extremely helpful and understanding re my query about appointments

2 september 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Beoordeeld met 5 van de 5 sterren

Staff were very nice ,the Dr was…

Staff were very nice ,the Dr was amazing ,explained everything in a easy way to understand .

15 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Beoordeeld met 5 van de 5 sterren

I really don't want to be a regular…

I really don't want to be a regular visitor but it's always a pleasure, parking code always provided the day before an appointment, really friendly helpful staff, all areas always clean, helpful appointment reminders via text, just great service all round.

3 juni 2026
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Antwoord van Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Beoordeeld met 2 van de 5 sterren

Hernia repair

Had hernia operation on 8th August 2026 although i had a good experience with staff and doctors, when discharged i wasn't offered a six week checkup ! and since my discharge i have had a uncomfortable recovery starting with constipation after taking prescribed medication on discharge.
I was and still worried that the constipation was so bad it might of reversed my hernia repair , so called Spencer hospital and after conversation with call handler was redirected to a secretary who suggested if it has been reversed by the constipation this would require another refferal and if nessarry another operation not their responsibility apparently! Even though the prescription for the co-codamol was given to me at discharge and this was the reason for my discomfort.
Not sure this is fair to me or our wonderful NHS who paid for my treatment.

8 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We take all comments seriously and would welcome the opportunity to investigate your concerns further. Please contact us at enquiries@spencerhospitals.com with details of your experience so that we can look into this matter and address it appropriately.

Beoordeeld met 5 van de 5 sterren

All went as expected with no delays

All went as expected with no delays. staff was courteous too.

17 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

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