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Spencer Private Hospitals Ltd Reviews 

468
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

I recently had my very first surgery at Spencer Private Hospital and I cannot thank the staff enough. Everyone from the doctors and nurses to the rest of the team was so kind, helpful, and coopera... Toon meer

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Beoordeeld met 5 van de 5 sterren

The Spencer hospital is clean and and well organised. What made my stay a brilliant experience was the staff. Every person I came into contact with was professional, kind, helpful and they always s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

An appointment at Spencer is a firm appointment, not a random clinic starting time, where you're expected to wait whilst several others with the same time slot are seen. The clinicians are most thorou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Because everyone, Dr Collighan, all the theatre staff, the ward staff and the porter were all so kind, helpful and considerate, they were all amazing, thank you all very much.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Particulier ziekenhuis
  2. ook in
  3. Gespecialiseerd ziekenhuis
  4. Gespecialiseerde kliniek
  5. Lokale medische diensten
  6. Ziekenhuis

Geschreven door het bedrijf

Spencer Private Hospitals are a wholly-owned subsidiary of East Kent Hospitals University Foundation Trust (EKHUFT), providing quality private healthcare for patients. Unique amongst other private healthcare providers, Spencer Private Hospitals generate extra income for the NHS Foundation Trust through payment for services, as well as investing profits back into the Trust hospitals.

Our Hospitals

Geschreven door het bedrijf

Our private hospitals can be found on the grounds of major hospitals across East Kent: Ashford - William Harvey Hospital (WHH), Canterbury - Kent and Canterbury Hospital (KCH), Margate - Queen Elizabeth The Queen Mother Hospital (QEQM).
Spencer Private Hospitals - Ashford
he Spencer Private Hospitals in Ashford is located within the Arundel Unit of the William Harvey Hospital in Ashford (WHH). - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Wi-Fi Access - Car parking available onsite The facility has five consulting rooms, a treatment room and audiology services in partnership with Hearbase. We are also able to offer outpatient Physiotherapy. Ashford also has 4 small en-suite bedrooms located within the William Harvey Hospital. Our Consultant base enables us to offer outpatient appointments in all of the major specialties including Ear Nose and Throat, Maxillo Facial, Ophthalmology, Gynaecology, Paediatrics, General Surgery, Urology, Pain and Orthopaedics.
Spencer Private Hospitals - Canterbury
The Spencer Private Hospitals in Canterbury is located within the Emergency Care facility at Kent & Canterbury Hospital (KCH), with the entrance located immediately left of the Minor Injuries unit with an intercom to gain access. In November 2019 we opened our new location at the Kent & Canterbury Hospital (KCH), following our successful registration with the Care Quality Commission (CQC). This expansion comes as a result of increased demand as well as an identified need to make our services easily accessible to all. The new outpatient facility offers private consultations in Orthopaedics, Urology, Gynaecology, Rheumatology, HCOOP, General Surgery and Healthscreening.
Spencer Private Hospitals - Margate
The Spencer Private Hospitals in Margate is located on the grounds of The Queen Elizabeth The Queen Mother (QEQM) Hospital in its own unit with its own car park and entrance (located on the Ramsgate Road side of the hospital). The Spencer Private Hospitals in Margate has been providing private healthcare services to the people of East Kent for over twenty years and in that time has built an excellent reputation for providing high standards of care. The hospital consists of twenty-two en-suite bedrooms, five consulting rooms and an endoscopy suite. The unit has its own High Dependency Unit and access to Intensive Care facilities. - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Single en-suite rooms with their own TV, DVD and - Wi-Fi access - On site caterers provide fresh food every day - Free Parking.* (*For self-paying and insured patients)

Contactgegevens

Spencer Private Hospitals

A wholly-owned subsidiary of EKHUFT, providing private healthcare.

4,6

Uitstekend

TrustScore 4.5 uit 5

468 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(468)

397 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Friendly staff

Friendly staff, helpful but firm when needed, for example getting me moving. Only down for me was poor reception on tv when I needed a bit of mindless entertainment. Facilities were good, own bathroom great.

19 juli 2026
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Antwoord van Spencer Private Hospitals Ltd

We appreciate you taking the time to leave a review. Thank you for sharing your thoughts with us. Feedback such as yours is invaluable in helping us maintain and improve the care and service we provide.

Beoordeeld met 5 van de 5 sterren

Excellent care

Excellent care

16 december 2025
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Antwoord van Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Beoordeeld met 5 van de 5 sterren

Great experience

Writing this on behalf of my mother (86 years young)
The experience from hospital admission through to the after care has been very satisfactory. Most of the professionals she encountered were very lovely and couldn’t do enough to ensure her well being . She’s had a great result from her new hip .

5 december 2025
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Antwoord van Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Beoordeeld met 5 van de 5 sterren

Good treatment

Good treatment
Nice staff

15 juli 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Beoordeeld met 5 van de 5 sterren

The communication is good

The communication is good, the environment is pleasing and the atmosphere is better than you would expect when dealing with medical issues.

7 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Beoordeeld met 5 van de 5 sterren

The whole experience was seamless

The whole experience was seamless, the surgeon, ansestist, and all the other medical staff were truly amazing
Iam recovering well from my total hip replacement
Thank you everyone
I can now start getting my life back together.

6 juli 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Beoordeeld met 5 van de 5 sterren

Happy with Spencer Hospitals

Very professional & felt very looked after throughout my surgery experience. Staff all very caring & friendly. Always reassured with any concerns.

19 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Beoordeeld met 5 van de 5 sterren

nice staff seen on time

nice staff seen on time, clean facilities.

13 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Beoordeeld met 5 van de 5 sterren

Appointment was on time

Appointment was on time. Clinician friendly and provided professional advice and guidance regarding how to manage pain.

20 juli 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Beoordeeld met 5 van de 5 sterren

Professional staff

Professional staff, clean hospital, excellent care. I Would like especially say Thank You to Mr Richard Slack for amazing job he has done in my case. He is : CHAMPION surgeon.

3 maart 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Beoordeeld met 5 van de 5 sterren

I have had quite a few appointments at…

I have had quite a few appointments at the Spencer and all have been very positive...professional and courteous

18 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Beoordeeld met 5 van de 5 sterren

Friendly and welcoming

Friendly and welcoming

12 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Beoordeeld met 2 van de 5 sterren

Slow

Far too long to get MRI scans done and still not got a diagnosis or treatment plan. I've been waiting months now.

21 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

We appreciate you taking the time to leave a review. Thank you for sharing your thoughts with us. Feedback such as yours is invaluable in helping us maintain and improve the care and service we provide.

Beoordeeld met 5 van de 5 sterren

Efficient staff was paid lots of…

Efficient staff was paid lots of attention

13 augustus 2026
Review zonder uitnodiging
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Beoordeeld met 5 van de 5 sterren

Easy apart from parking problems too…

Easy apart from parking problems too many cars!!

5 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

We appreciate you taking the time to leave a review. Thank you for sharing your thoughts with us. Feedback such as yours is invaluable in helping us maintain and improve the care and service we provide.

Beoordeeld met 5 van de 5 sterren

My visit to Spencer hospital

Reception and nursing were very welcoming our doctor listened to every word I mentioned to explain what I was feeling ..he responded by explaining the options available for treatment The Spencer hospital was clean

12 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Beoordeeld met 5 van de 5 sterren

Seen quickly. Friendly and professional.

I had to ask which building to find the facilities but once I found the right building I could see signs that indicated where it was. I was welcomed, signed in and seen quickly. Staff were friendly and professional.

5 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

We appreciate you taking the time to leave a review. Thank you for sharing your thoughts with us. Feedback such as yours is invaluable in helping us maintain and improve the care and service we provide.

Beoordeeld met 5 van de 5 sterren

Excellent Service

Excellent Service
Everything explained about the surgery and what to expect after the surgery

13 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Beoordeeld met 5 van de 5 sterren

just being on time and an all round…

just being on time and an all round good exsperience, with professional staff.

7 juli 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Beoordeeld met 5 van de 5 sterren

Dr was charming and helpful

Dr was charming and helpful
Not to long await staff very pleasant

7 augustus 2026
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Antwoord van Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

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