Stole my money , deposited 50 got up to 1300 then was just kicked off won’t let me log in said they need my drivers licence and passport and my bank details and a selfie I guess this is to sell on sta... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
what a bunch of jokers - dont fall for their promotions - free spins are a distant mirage. No support teams to resolve issues.. Not sure how this even has a licence
Worst site I’ve ever been on , to say I got a letter through my door saying try these slots and bonuses so I did… should’ve stuck to my usualy apps gala , Betfred etc… because this one is a joke!! You... Toon meer
Used to be good site, get some winnings and fast withdrawals, but lately there is small winnings if compare with how much i deposit. and other thing in middle of game saddenly caming errors. Internal... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Spin And Win
Geschreven door het bedrijf
You can play online casino games at Spin and Win Casino. We are a UK-based online casino site, home to a wide range of online casino and slot games. When you register with Spin and Win Casino, you’ll be able to access and play our vast collection of online games from your mobile, tablet, laptop, or desktop. Simply sign up to play with us today and you can enjoy the feeling of being in a land-based casino anywhere, at any time!
At Spin and Win Casino, you can play a wide variety of online slots including Megaways and major jackpot games. If you prefer to play live casino games, you can find live roulette, live blackjack, live baccarat, and many more.
Spin and Win is also licensed and regulated Great Britain by the Gambling Commission under account number 57924 for GB customers playing on our online sites. For customers outside of Great Britain, we licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission under license numbers RGL 133 and RGL 134.
At Spin and Win Casino, you can play a wide variety of online slots including Megaways and major jackpot games. If you prefer to play live casino games, you can find live roulette, live blackjack, live baccarat, and many more.
Spin and Win is also licensed and regulated Great Britain by the Gambling Commission under account number 57924 for GB customers playing on our online sites. For customers outside of Great Britain, we licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission under license numbers RGL 133 and RGL 134.
Contactgegevens
Verenigd Koninkrijk
- 0808 238 6061 (UK Only)
- Support@spinandwin.com
- spinandwin.com
Houd rekening met het volgende
1,4
Zeer slecht
277 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
oh my goood
oh my goood , dont even think to open account with these shameless cheap scammers . i have been playing in dozen of online casinos in last 15 years . this casino cud be nominated top 5 disgusting so called casinos in whole galaxy not only planet earth .
jesus christ im not even bothered to explain what a S.H.I.T SHAMELESS WEBSITE THIS IS !!!
username: idiag
22 januari 2023
Review zonder uitnodiging
Antwoord van Spin And Win
Hi Ahurad,
Thank you for your review of SpinandWin online. We would like to apologise for your disappointment with your recent experience.
Your feedback has been passed on to the SpinandWin Online Team to investigate. If there is anything further that you would like us to address, or if you would like to discuss your concerns, please just email us at reviews@rank.com with the relevant details.
We really hope that the next time you log in to SpinandWin, it is a positive experience. We will be working hard to make sure of this.
With regards.
Kevin.
SpinandWin Online Team.
Refuse to reply
I have been trying now for 2 weeks to close account, sent 2 complaint emails, live chat keeps me waiting around 10 minutes and then cuts me off
I have contacted the gambling commision about this and they have said they will reply shortly on how they will go about this
4 december 2022
Review zonder uitnodiging
DO NOT DEPOSIT!!!
Just deposited £10 and gave me a £10 bonus it let me play with my own funds but bonus money never popped up at all and then got logged out after I span my own money and could not log back on!! Absolute scam do not deposit!!!
24 november 2022
Review zonder uitnodiging
Dick Turpin was more respectable…
I put my initial £10 in and saw that I had a £10 bonus in the account too....as advertised. After going through my £10 I saw that my bonus wasn't popping up and assumed I probably needed to have a more in depth look later and so I paid another £10 in. Of course I lost this too. I looked and looked at how I could use my £10 bonus but there was no way to use it and unhelpful/ inaccurate FAQ help. I went on chat help and " Hannah" came on after a 20 minutes wait. She looked in my account and said there was no £10 bonus there. I said that there definitely was . She advised me to photo shot it and send it by email to their support section. Lo and behold , when I went back into my account the £10 was GONE! This is a con and theft. You sneaky, underhand creepy crooks. This is not a mistake. At least Dick Turpin wore a mask. Hannah ..you should be ashamed of yourself. I hope they're paying you at least the minimum wage.
8 november 2022
Review zonder uitnodiging
When you complain that your games are…
When you complain that your games are not working right, and you keep geting logged out and you get a chat operator asking you if u agreed to a 10 pound bonus,which they know i did, but to then have same issues playing games,when asked her if she knew games was not working right I was then told my account was going to be blocked and safer gambling involved
The point here is they let me deposit knowing games was nit working correctly, kept going off. Loging me out, still gave me a 10 pound bonus knowing this,appaling patronising chat hosts,I was even told its frustrating and because I was asked to do some work I was not happy, who are these hosts,rude and obnoxious
Can't believe a site thst has issues makes players feel like it's there fault, site needs closing down and sorting out,I used yo enjoy this site but when they won't admit yo technicall issues then there's a problem here
18 oktober 2022
Review zonder uitnodiging
The biggest casino scam site i have…
The biggest casino scam site i have come across. DO NOT WASTE YOUR MONEY, you will be the next one leaving a bad review
6 oktober 2022
Review zonder uitnodiging
You’re live chat workers need sacking…
You’re live chat workers need sacking been1st in position for 2 hours plus when you ring up the phone line them put the phone down on you
28 september 2022
Review zonder uitnodiging
Antwoord van Spin And Win
Hi Reece,
Thank you for your review of Spinandwin online. We would like to apologise for your disappointment with with customer services.
Your feedback have been passed on to the Spinandwin Online Team to investigate. If there is anything further that you would like us to address, or if you would like to discuss your concerns, please just email us at reviews@rank.com and with the relevant details.
We really hope that the next time you log in to Spinandwin, it is a positive experience. We will be working hard to make sure of this.
Regards
Andrew
The Spinandwin Team
JUST SAYING
I, LIKE SPIN AND WIN WITH A COUPLE OF HICKUP I HAVE CONTACTED THE SUPPORT FOR IT SORTED MY LAP CAN GO ON THE FREE SPIN NOW , AS A PENSIONER ALWAY FOR LOOKOUT OF NEW GAMES IS GOOD AT SPINANDWIN, JUST TAKE YOUR TIME ENJOY THE GAMES, ITS NICE TO WIN SOMETIMES , PEOPLE JUST DO NOT RELIASE IS LUCK AND A GAME OF CHANCE, KEEP ON GOING SPIN AND WIN U DOING FINE!
1 augustus 2022
Review zonder uitnodiging
Antwoord van Spin And Win
Hi there,
Thank you for taking the time to leave a review of the Spin and Win website. We like to hear back from our customers, especially when they have enjoyed themselves!
We hope that your future visits to the Spin and Win website are just as enjoyable. We will be doing all we can to ensure this is the case.
Kind regards,
Lucas – Customer Experience Team
DO NOT DEPOSIT.
Do NOT DEPOSIT.
£605.00
Total amount of wins during £600 play..YES under £100.
£2.00 spins once and i won just under £22.
Won 50p spins £20 odd pounds.
This is not your usual casino site. Play is definitely unusual to many other sites.
DO NOT DEPOSIT.
I do not think it is legit.
31 juli 2022
Review zonder uitnodiging
Antwoord van Spin And Win
Hi there,
Thank you for taking the time to review Spin and Win. We're sorry to hear of your recent experience with our games.
We license our games from 3rd party providers - we don't program the games ourselves. We have no way to control when a bonus activates, and it is all down to chance. Our games are fair and unbiased, and advanced Random Number Generators (RNG) are used to determine results, ensuring all games have a truly random outcome. In addition, our games are regularly tested and regulated by an independent authority, to always ensure fairness. We are confident that our games work as they should with no technical errors.
If you do have any evidence to show any errors or malfunctions, please could you provide this for further investigation by emailing us, as we cannot discuss accounts without verifying customers.
If you would like us to investigate anything for you, or if you would like to discuss this further, please let us know by emailing us at reviews@rank.com and include full details of your concerns.
Kind regards,
Lucas – Customer Experience Team
Charlatans!!!!!!!!! Should be called spin and win bugger all
Just deposited my money and now bad gateway appears and every angle i try to get on their site doesn't work.
What a nasty low life joke of a site this is.
Hope the deposit I made and not be able to use makes you guys feel good, hope you spend it on something really nice.
Fraudsters and q4k6o8i8
19 juli 2022
Review zonder uitnodiging
Antwoord van Spin And Win
Hi Mark,
Thank you for taking the time to review Spin and Win online. We're sorry to hear of your frustration with accessing the website.
If you would like us to investigate this further for you, please email us at Reviews@rank.com with further details of your issue. Please make sure to contact us from the email linked to your online account.
We really hope that your future experiences with Spin and Win are fun and enjoyable. We will be doing all we can to ensure this is the case.
Kind regards,
Lucas – Customer Service Team
I’m online now suddenly threw me out…
I’m online now suddenly threw me out looted back in saying bad error 440 not happy just used my last tenner to top up for third time on this site. Nobody is helping either
30 juni 2022
Review zonder uitnodiging
Antwoord van Spin And Win
Hi Sarah,
Thank you for taking the time to review Spin and Win online. We're sorry to hear of your frustration with your account.
If you would like us to investigate this further for you, please email us at Reviews@rank.com with further details of your issue. Please make sure to contact us from the email linked to your online account.
We really hope that your future experiences with Spin and Win are fun and enjoyable. We will be doing all we can to ensure this is the case.
Kind regards,
Lucas – Customer Service Team
Absolutely dreadful
Absolutely dreadful, does not win at all bonuses and site doesn’t even work. Got screen shots of it all, useless. Same replies over and over by them too.
13 juni 2022
Review zonder uitnodiging
Antwoord van Spin And Win
Hi Luke,
Thank you for taking the time to review Spin and Win. We're sorry to hear of your recent experience with our games.
We can assure you that our games are fair and unbiased, and advanced Random Number Generators (RNG) are used to determine results, ensuring all games have a truly random outcome. In addition, our games are regularly tested and regulated by an independent authority, to always ensure fairness. We are confident that our games work as they should with no technical errors.
If you do have any evidence to show any errors or malfunctions, please could you provide this for further investigation by emailing us, as we cannot discuss accounts without verifying customers.
If you would like us to investigate anything for you, or if you would like to discuss this further, please let us know by emailing us at reviews@rank.com and include full details of your concerns.
Kind regards,
Lucas – Complaints Team
Bonus not given, customer services would not respond
Joined up looking to take advantage of their 100% bonus and free spins offer. Unfortunately despite depositing and wagering the required amount I did not receive my bonus. Emailed their customer services to try and resolve the situation but my emails were ignored.
27 mei 2022
Review zonder uitnodiging
Antwoord van Spin And Win
Hi Chris,
Thank you for taking the time to review Spin and Win online. We're sorry to hear of your disappointment regarding your welcome bonus.
We will make sure your feedback is passed on to the customer services to review. If you would like us to investigate anything for you, or if you would like to discuss this further, please let us know by emailing us at reviews@rank.com and include full details of your concerns. We really hope that your future experiences with Spin and Win are fun and enjoyable. We will be doing all we can to ensure this is the case.
I used to love this site but in the…
I used to love this site but in the last couple of weeks it seems to constantly be unavailable 😕 I always get the message header to big or site may have moved to new address which means I miss out on spinning the daily wheel
25 mei 2022
Review zonder uitnodiging
Antwoord van Spin And Win
Hi Wendy,
Thanks for taking the time to review Spin and Win. We're sorry for any disappointment caused by your recent experience and when you have been unable to access our Daily Wheel.
If there is anything you would like us to look into, please email us at reviews@rank.com with the relevant details.
Kind regards,
Gemma
Spin and Win Team
Giving 4 stars as there is many good…
Giving 4 stars as there is many good games which I like on the site. Withdrawals are fast, usually in my account within a few hours, and stress free, you don’t have to send them lots of personal documents to verify your account (which annoys me with other sites) I’ve had a couple of ok wins on the site so far, so enjoying playing. Only downfall is that sometimes the games freeze and kicks you out the game saying an error has occurred, but doesn’t happen too much so not a big issue
23 mei 2022
Review zonder uitnodiging
Antwoord van Spin And Win
Hi Jessica,
Thank you for taking the time to review Spinandwin. We're glad to hear of your recent positive experience. We really hope that your future experiences with Spinandwin continue to be fun and enjoyable. We will be doing all we can to ensure this is the case.
Regards
Matthew
Won 500 after winning I could not seem…
Won 500 after winning I could not seem to win again so cashed 350 out I did deposit 50 so cashed it's alright
17 mei 2022
Review zonder uitnodiging
Antwoord van Spin And Win
Hi Sarah,
Thank you for taking the time to review Spin and win online. We're glad to hear of your recent positive experience with your win. We’ll make sure we let the Spin and win team know of your feedback.
We really hope that your future experiences with Spin and win online continue to be fun and enjoyable. We will be doing all we can to ensure this is the case.
Regards
Deana.
Approach with caution
I use many online gaming sites. This is perhaps the worst I've encountered. Far too many 'errors' making the games close down and asking you to refresh to play. When you refresh, the game in action has finished and the stake has been taken. I've lost at least £20 in stakes in the last 24 hours due to 'errors'. They claim 'unfinished games' are completed when disconnected or encounter an error - however, in games like slingo, the player has choices to make - which can't happen if the game ceases. Online chat is available but I've never managed to get through - it always cuts off when you are number 1 in the queue.
The transaction history is impossible to use - requiring you input 'conditions' but there is no explaination of what these conditions actually are. Avoid this site - there are far better and more transparent sites.
6 mei 2022
Review zonder uitnodiging
Antwoord van Spin And Win
Hi Mark,
Thank you for taking the time to review Spin and Win. We're sorry to hear of your frustration.
We will make sure your feedback is passed on to the online team to review. If you would like us to investigate anything for you, or if you would like to discuss this further, please let us know by emailing us at reviews@rank.com and include full details of your concerns.
We really hope that your future experiences with Spin and Win are fun and enjoyable. We will be doing all we can to ensure this is the case.
Kind regards,
Lucas
Rubbers I've winning 300 pounds and…
Rubbers I've winning 300 pounds and they clear my balance.
No chance for any respond when try call them, sending emails or try live chat.
100% SCAM SCAM SCAM
1 mei 2022
Review zonder uitnodiging
Antwoord van Spin And Win
Hi Granat,
Thank you for your review of Spin and Win online. We would like to apologise for your disappointment with the site.
Your feedback have been passed on to the Spin and Win team to investigate. If there is anything further that you would like us to address, or if you would like to discuss your concerns, please just email us at reviews@rank.com and with the relevant details.
We really hope that the next time you log in to Spin and Win, it is a positive experience. We will be working hard to make sure of this.
Regards
Deana.
scam this place and all the associations
26 april 2022
Review zonder uitnodiging
Antwoord van Spin And Win
Hi Matthew,
Thank you for taking the time to review Spin and Win. We're sorry to hear of your recent experience with our games.
We can assure you that our games are fair and unbiased, and advanced Random Number Generators (RNG) are used to determine results, ensuring all games have a truly random outcome. In addition, our games are regularly tested and regulated by an independent authority, to always ensure fairness. We are confident that our games work as they should with no technical errors.
If you do have any evidence to show any errors or malfunctions, please could you provide this for further investigation.
Many thanks,
Lucas
I joined deposited 20 every game I…
I joined deposited 20 every game I played constantly crashed I was forever restarting games it kept saying slow internet connection which is bull as I’ve played on other sites not had this problem so decided to play my money and close account no option to close only timeout of maximum of 6 weeks or self exclude so chose to self exclude which makes me look like I’ve a gambling problem which is not the case a horrible site if your happy to keep resetting games then fine but if not there is better sites to play on virgin bet, bwin play casino etc
24 april 2022
Review zonder uitnodiging
Antwoord van Spin And Win
“Hi Louise,
Thank you for taking the time to review Spin and win online. We're sorry to hear of your frustration with the site.
We will make sure your feedback is passed on to the Spin and win team to review. If you would like us to investigate anything for you, or if you would like to discuss this further, please let us know by emailing us at reviews@rank.com and include full details of your concerns.
We really hope that your future experiences with Spin and win are fun and enjoyable. We will be doing all we can to ensure this is the case.
Regards
Deana.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.