Customer service or shall I say lack of is ridiculous ! I’ve emailed them various times regarding my redemption and when I will be receiving it after being told that due to a high redemption volume, w... Toon meer
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Lees wat reviewers zeggen
Do not use this site. I’ve been waiting over a month for a redemption. They take forever to respond and seem to try to delay you as long as possible. After going back and forth for weeks and sending t... Toon meer
Super fun, lots of opportunities to win . Was a bit tough to get my money out but I did leave with my winnings. Customer service is good, account snapshot shows you everything transaction so you can s... Toon meer
Been waiting for my redemption since 06/30/2026 and even longer just to get my account verified through the unnecessary process. No reason for a redemption to reach almost 2 weeks. Support is not even... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
SpinsAmerica is a trusted sweepstakes casino offering a safe, fair, and exciting gaming experience to players across the United States. With a unique portfolio of 1,000+ games, daily rewards, and dedicated customer support, we’re committed to making every spin fun and rewarding. Our mission is simple — to deliver top-quality entertainment and real winning moments in a secure, player-first environment.
Contactgegevens
Capitol Ave, Suite 310, Cheyenne, 82001, Verenigde Staten
- support@spinsamerica.com
- spinsamerica.com
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Worthy of a second chance
They gave me the run around for two weeks before I received my redemption. Customer service doesn't work on the same time schedule and the United States, so you will get an email to your inquiry during the night and early morning, which makes it difficult. There is no live chat or a phone number to call for customer service. It felt as if this casino was not prepared to open for operation, but after daily emails and attempts to do what I was instructed to do, they finally got it right and I was paid in full for my winnings. I would differently give them another go and with time I assume their operations department has gotten better
They give you the run around on…
They give you the run around on everything they don't help you at all I've been trying to redeem for two or three months now and nothing will go past a certain screen it's just overall of horrible sight scam artist

Antwoord van Spinsamerica
I won a $100 and tried to redeem it
I won a $100 and tried to redeem it. That's when they gave me a copy of the rules and said I had to play through 20x before redeeming. I looked at the rules and the rules say that 20x is the MAXIMUM. So they are simply choosing to make me do this. Whatever happens, redemption or not, I will not be using this website again.

Antwoord van Spinsamerica
Total scam
Total scam, Racked up 50K SC from my purchases and went to redeem, well turns out i need to make another purchase to link my account & during this i realized that whenever it failed to link my bank it would deduct my redeemable SC for whatever the package cost. Eventually redeemed and they asked for a bank statement showing their transactions. This took a month because i had to wait for my new statement. Even after all that i got ghosted by supported after providing the details.

Antwoord van Spinsamerica
I would give it zero stars but it’s not…
I would give it zero stars but it’s not an option. I purchased 2 packages. Like many casinos there is a play through requirement. But here’s the kicker! No matter how much you play and win there system does not update so it’s as if your never going to play through the requirement! They know exactly how to scam their players! I kept winning but instead of the withdrawal balance improving it stayed at .18 cents. I played nearly $200 with many big wins and it never moved from the .18 cents! If this is not scammy behavior I don’t know what is! I would stay clear from this casino unless you feel like giving your hard earned money away!

Antwoord van Spinsamerica
Never on this site long
Never on this site long. I don’t like it. Games are weird and they’re a money suck.

Antwoord van Spinsamerica
My account has been fully verified-- can't redeem
My account has been fully verified. I played through my purchase amount and have earned enough to redeem only to see that my redeemable balance is 0.00
Makes absolutely zero sense.

Antwoord van Spinsamerica
Ouch
Ouch! I wish I would've read the reviews before I deposited my little 10.00. The game spins were slow like molasses! Spinning wonky! I'm sure if I were to have one, I would've had one heck of a problem! Won't be depositing another dime on this site! Smh

Antwoord van Spinsamerica
Support sucks and redeeming is seemingly impossible
Support is next to impossible to get ahold of. The only option is to contact via email but its been 5 days with zero response from anyone. the kyc verification tab is pointless because even if it says verified the redeem page says verification pending. No information about how to complete your verification anywhere in the site. Overall would not recommend anyone to sink their money into this site.

Antwoord van Spinsamerica
Another one checked off my list
Another one checked off my list
So for 5 days now ,every time i log in to collect my daily log in bonus it says 00:00 time remaining but won't allow me to collect. I have contacted support in reference to the issue 2 times now ,but the issue persists..As far as I'm concerned their support is worthless incompetent or both. And further more they can keep their lousy .20 a day , not enough for one spin anyway. I'll wipe my ass with them and delete them and they'll never see another dime of my money.
Another one bites the dust in my book and I'll go on about my business of telling people how they are. Self destructing, greed got the better of them ignorant managed heaps of garbage.
Adios spins America. You're headed down a Dead end road, and I would not recommend you to
anyone.
Be very very careful people with sweepstake casinos now they're desperate, it shows and it's only bound to get worse.
They're unlicensed, unregulated, think they can do whatever the hell they want and they do it and there's no accountability.
.
Weigh your choices carefully and watch your steps. These places are out to take you for a ride.

Antwoord van Spinsamerica
I won!!!
Spins America is a legit casino. ..they are generous with daily gifts and I had a HUGE win and was easy to cash out ...my friends play so should you
Just found this website seems legit but…
Just found this website seems legit but I've yet to try and cashout so I can't really speak in that. The game selection is pretty good plenty to choose from and i haven't had to contact the support for anything so that's another thing I can't honestly give an opinion on.
Seems ok but the sign in bonus is small…
Seems ok but the sign in bonus is small and doesn't change or get better in consecutive signing in. So I believe they could work on that.
First time on this site and it was a…
First time on this site and it was a great experience! Wonderful time playing on this and suggest it for others who love to win...
Scam
I played through ~50SC on pigsby slots, says 0sc available to redeem. Been over a month support said "they been working on the bug". Seems like a scam :/
Response: You don't think i've already did that 3 times the past 2 months, you keep saying "we're working on it". Can't fix a simple bug in two months? Yeah alright.... SCAM CASINO

Antwoord van Spinsamerica
Had some confusion with redemption but…
Had some confusion with redemption but once the issue was figured out the process was smooth
"I Stand corrreted"...
So, earlier today (9/11/2025), I forwarded a review about SpinsAmerica that has turned out to be erroneous! I want to apologize to the staff and ownership of this Great American Business for being so quick to pass judgment based on prior experiences with scammers and those who don't know the importance of "trust" in building a great business relationship! Thank you, SpinsAmerica, for reinstalling my Hope & Confidence in what is true and right! Thank you so much!!!!!! May you rise to the stars!
Just joined and i am enjoying it so…
Just joined and i am enjoying it so far. Just made my first redemption 😁
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