Ordering was easy BUT delivery was appalling! Did not ring doorbell and left product outside in the rain. It was only because we heard a vehicle that we went and looked. Would make me reluctant to ord... Toon meer
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Lees wat reviewers zeggen
Wonderful service. I asked a question about particular bottles colour as there are two versions available. Not only did I get a quick response but I also got photos to give me clarity on the answer, s... Toon meer
I ordered 1 day and the product was delivered the next day Super efficient and beautifully presented ready to give as a present thank you so much
Great choice, very easy to order and very quick delivery. So amazing to find my favourite german liquor, made my day. Thanks 👍
Bedrijfsgegevens
Geschreven door het bedrijf
Spiritly - Online retailer of fine spirits from across the globe. Whisky, Rum, Vodka, Gin and many other fine spirits!
Contactgegevens
8 Hill Street, Mayfair, W1J 5NG, London, Verenigd Koninkrijk
- 020 3140 0318
- hello@spiritly.com
- spiritly.com
4,9
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very happy with my purchase.
Very happy with my purchase.. fast efficient service and very good price.
7 september 2026
Great and fast delivery
7 september 2026
Made the purchase paid and all was…
Made the purchase paid and all was delivered on time great service will be back again 👍
7 september 2026
On line ordering was easy and delivered…
On line ordering was easy and delivered within stared delivery time
7 september 2026
Happy Customer
Easy website to navigate. Competitive prices. Efficient delivery. Happy Customer
1 september 2026
Absolutely love this company
Absolutely love this company. The range of alcoholic beverages is great. Plenty to choose from to cater for all. Updates regarding delivery were prompt and precise. Delivery was well packaged and on time. Would highly recommend. Very satisfied overall.
22 juni 2026
Found what I wanted at a good price and…
Found what I wanted at a good price and the order was delivered very quickly. Would definitely use again.
3 september 2026
Great experience
Great experience. Ordered one day and the order was delivered the next day on standard delivery!. Well packaged and protected. Will definitely use this company again!
9 september 2026
Review zonder uitnodiging
Delivered as promised
1 september 2026
Excellent quality of service
The Spiritly website is easy to use, with a good variety of products to choose from. I ordered a German schnapps which I like and which I couldn’t find elsewhere. Delivery was prompt.
31 augustus 2026
Was being delivered to wrong address…
Was being delivered to wrong address eventually got it redirected
31 augustus 2026
Antwoord van Spiritly
Hey Brenda,
Thank you so much for taking the time to leave a review. We’re genuinely sorry to hear that you felt our service warranted two stars, and we’re disappointed that your experience didn’t reflect the level of service we aim to provide.
Your order was placed on Friday evening, after our business had closed, and due to the bank holiday weekend, it was dispatched on the following Tuesday and delivered on Thursday. We completely understand that the long weekend may have made the wait feel longer than expected.
We really value our customers and always want the experience of ordering with us to be as smooth as possible.
We’re therefore genuinely sorry that, on this occasion, we didn’t leave you feeling that way.
We appreciate your feedback and hope we have the opportunity to provide you with a much better experience in the future.
Best Wishes,
Freya
Excellent choice of products
Excellent choice of products. Competitively priced. Well packaged and arrived on time.
31 augustus 2026
Immediate replacement
The excellent tracking system showed the parcel as having been delivered but it hadn’t been delivered to me!
I contacted Spiritly who offered a refund or the option of sending the order again which I chose. It arrived quickly and the company was apologetic throughout even though it wasn’t their fault.
14 augustus 2026
Usual high standard
Good service & info on purchases along with a competitive price ! The usual high standard from courier - a glitch with delivery but well informed + was able with no fuss to send to a pick up point for the following day - well done spiritley & dhl.
31 augustus 2026
Free delivery took 4 days.
Placed an order on Sunday and delivery was estimated for the following Friday - Tiesday. The delivery actually arrived on Thursday. Thank you!
31 augustus 2026
Will come back
Well packaged and reliable delivery. Not used Spiritly before but will go back.
31 augustus 2026
Arrived promptly & well wrapped &…
Arrived promptly & well wrapped & protected for transit
13 augustus 2026
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