Ordered an item which on their website said would be delivered by Christmas but it wasn't, still not delivered. No reply to voicemails, emails or even using whats app Given up expecting the item to... Toon meer
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Lees wat reviewers zeggen
Purchased the agility trainer set for home circuits. I wasn’t sure which to buy so I contacted Splay via their online chat and was impressed by their customer service. The person I spoke to helped to... Toon meer
Bedrijf heeft geantwoord
The gloves arrived very quickly and the quality is great, used them 3 times already and there are no tears or damage of any kind, The gloves are holding up well. Very reasonably priced goalkeeper g... Toon meer
Extremely poor customer service. Have been trying to return an item within the returns T & C's but they just ignore you. Frustrating is not even the word. Very poor communication, they say they will g... Toon meer
Bedrijfsgegevens
Contactgegevens
50 Steward Street, B18 7AE, Birmingham, Verenigd Koninkrijk
- 0121 318 2020
- Info@splay.co.uk
- splay.co.uk
2,7
Slecht
39 reviews
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Extremely poor customer service
Extremely poor customer service. Have been trying to return an item within the returns T & C's but they just ignore you. Frustrating is not even the word. Very poor communication, they say they will get back to you and they don't. Typical company where they are quick to take your money but not give it back. AVOID!!
16 mei 2022
Review zonder uitnodiging
Very quick response 😉
28 maart 2022
Review zonder uitnodiging
Antwoord van Splay Sports
Thank you for your order and positive feedback. It is greatly appreciated.
Splay Sports
Excellent Quality
Excellent quality product. Well made and sturdy construction. Good value for money.
3 maart 2022
Antwoord van Splay Sports
Thank you for taking the time to give us positive feedback. We are glad to hear you liked the product quality and that it was good value for money. We hope to see you again soon.
Splay Sports
Very happy with product and service
22 februari 2022
Antwoord van Splay Sports
Thank you for taking the time to provide your feedback. We appreciate the review.
Very helpful and friendly service
Very helpful and friendly service
I had a problem which was my own fault and it was dealt with in a very helpful and friendly manner
10 februari 2022
Review zonder uitnodiging
Antwoord van Splay Sports
Hi,
Thank you for your feedback. We are very pleased that our team have been able to provide you with both helpful and friendly support, and we appreciate that you have taken time to feedback this. We hope to work with you again soon.
Kind regards,
Splay Sports
Antwoord van Splay Sports
Thank you for the feedback. Hope to see you again soon.
Splay Sports
Antwoord van Splay Sports
Glad to hear you found our product good value for money.
Thank you for the review.
Splay Sports
Very helpful in helping me with my…
Very helpful in helping me with my order they have given me an alternative which they informed me straight away
1 februari 2022
Antwoord van Splay Sports
Happy to help and glad we manged to find an alternative.
Thank you for your review.
Splay Sports
Good service.
30 januari 2022
Antwoord van Splay Sports
Thank you for taking the time to provide your feedback. We appreciate the review.
Splay Sports
Antwoord van Splay Sports
Thank you for taking the time to provide your feedback. We are happy to hear you were pleased with your purchase and with the delivery speed. We look forward to serving you again.
Splay Sports
Antwoord van Splay Sports
Thank you for taking the time to provide your feedback. We appreciate the review.
Splay Sports
Purchased the agility trainer set for…
Purchased the agility trainer set for home circuits. I wasn’t sure which to buy so I contacted Splay via their online chat and was impressed by their customer service. The person I spoke to helped to explain the different sets available and helped me complete my purchase. The delivery was quick and the product is great. Excellent value for money!
4 januari 2022
Review zonder uitnodiging
Antwoord van Splay Sports
Thank you for the feedback! We are very pleased that you are enjoying the agility trainer set.
Splay Sports
Excellent service
Excellent service, quick response to emails. I buy most of my football training equipment from Splay.
2 januari 2022
Review zonder uitnodiging
Antwoord van Splay Sports
Thank you for the positive feedback. Always happy to help.
The cricket set is sturdy and the…
The cricket set is sturdy and the wicket fits together easily and soundly. The bat is weighty enough for adults and children to play together, and similarly the ball is heavy enough to make playing realistic.
27 december 2021
Antwoord van Splay Sports
Hi,
Thank you for taking the time and writing a review.
We would like to thank you for your valued custom and we look forward to doing business with you in the future.
Kindest regards
Splay Customer Service
Excellent service
Excellent service, very helpful and prompt delivery, equipment good quality as
advertised.
5 november 2021
Antwoord van Splay Sports
Hi Michael,
Thank you for your kind review.
We are glad to hear you had a great experience with us and look forward to doing business with you in the future.
Kind regards
I never received my product
I never received my product. They were slow to respond. Produced dubious evidence that it had been delivered and have ignored me since. Nice. Obviously I will never order anything from them again.
29 maart 2021
Review zonder uitnodiging
Bad Customer service
Customer service is useless. Not responded to two emails. Won’t use the again
13 maart 2021
Review zonder uitnodiging
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