SportsBreaks Reviews 

120
TrustScore 4 uit 5

4,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

having used sportsbreaks twice now for f1 events i have found the booking process and advice very good, even as we book from overseas. the on site event teams are extremely friendly and helpful defi... Toon meer

Beoordeeld met 5 van de 5 sterren

Each time I use SportsBreaks they are very quick with their responses. The event I request is accurately booked, with a reservation number. If I subsequently have a query - about accommodation, fo... Toon meer

Beoordeeld met 5 van de 5 sterren

Great staff, very friendly and helpful. Havd booked numerous times eith them and havd bought a lot of vouchers. Have never had an issue with them. Would highly recommend this company.

Beoordeeld met 5 van de 5 sterren

Great customer service from Elle. Actually the whole team are excellent. We have been booking with Sportsbreaks since they started and would thoroughly recommend them, Silverstone here we come !!

Bedrijfsgegevens

  1. Sporttourbedrijf
  2. Touroperator
  3. Reisbureau

Geschreven door het bedrijf

SportsBreaks specialises in delivering unforgettable sports travel experiences to many of the world's most exciting sporting events including domestic and international football match breaks, premier league football, international and domestic cricket, formula 1, rugby, nfl and many more.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

120 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,2

Alle reviews

(120)

25 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

EVERTON V SPURS

Booked Everton V spurs and a 2 night stay in the Raddison Red liverpool. i was a bit sceptical as most people will be, i was worried i turned up to the hotel and it wasnt booked or my tickets wouldnt work when i went to the game. all went smooth and the hotel was really nice.

26 oktober 2025
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Hi Paul,

Thank you for your feedback and kind words.

We're pleased to say we are an Official Partner of Everton, SportsBreaks offer ticket and hotel breaks for all fixtures held at Hill Dickinson Stadium.

We hope you had a great time,
SportsBreaks

Beoordeeld met 1 van de 5 sterren

Tried for three days to add to a ticket…

Tried for three days to add a ticket to a friends booking without success. NOT AWARD WINNING CUSTOMER SERVICE! What a joke!!

25 september 2025
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Hi Ian,

Thanks for your feedback.

We're sorry to see you've left us a 1* rating. Please can you email us with your feedback so we can review your query further?

Customer.Feedback@sportsbreaks.com

Many thanks,
Chelsea

Beoordeeld met 5 van de 5 sterren

Used for the first time for the Spurs…

Used for the first time for the Spurs Doncaster game and absolutely amazing service from start to finish. Great communication throughout and great seats!

24 september 2025
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Good Morning Billy,

Thank you for taking the time out to leave us a review.

We're ecstatic you had a great time at Spurs!

Many thanks,
SportsBreaks

Beoordeeld met 5 van de 5 sterren

10/10

We’re not long back from monza, had an amazing time and was all down to these guys, James and Natasha were with us along the way which made our experience stress free.
All pick ups and arrangements were on time and the reps were fantastic. Hotel was lovely. I’m not F1 follower but got this trip for my husband’s 60th birthday and sportsbreak staff made me feel comfortable and confident with the whole experience.

5 september 2025
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Good Morning Deirdre,

Many thanks for your feedback and kind words.

James and Natasha are a credit to the brand.

We hope to see you again soon,
SportsBreaks

Beoordeeld met 5 van de 5 sterren

Absolutely blinding!!

Absolutely blinding!!! Went to old Trafford to watch United through sports breaks, with an over night stay, all very easy, no issues at all with hotel booking or getting the tickets from United, will definitely use again!!

30 augustus 2025
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Good Morning Dick,

Thanks for your feedback.

We're delighted you had a great experience.

Many thanks,
SportsBreaks

Beoordeeld met 1 van de 5 sterren

Epic fail

Tried to use sportsbreaks.com yesterday on the day of the Premiership schedule announcement, had tickets in my basket for the game I wanted and your website went down. Called you and was promised help which never materialised. When your website came back up that game was sold out. Very disappointing service.

18 juni 2025
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Hi Paul,

I'm sorry to hear about the difficulties you experienced during the checkout process on Wednesday. We encountered several system outages that day, which took some time for our tech team to investigate and resolve. I'm pleased to confirm that all issues were fully resolved by 4 PM.

Our systems are now running smoothly, and the booking journey should be seamless moving forward.

Please keep an eye on our website for updated availability. If we receive any cancellations, the stock will automatically refresh and appear on our live availability page.

Alternatively, feel free to contact our Customer Service team at hello@sportsbreaks.com or call us on 0333 230 9115. One of our team members will be happy to assist you if more stock becomes available.

Thanks again for your patience and understanding.

Best regards,
Chelsea

Beoordeeld met 1 van de 5 sterren

Think TWICE before using sportsbreak.com

I contacted sportsbreak.com via a link from the Chelsea website, who stated that they were their “official travel partner”. I was looking to go to Wroclaw for the Europa Conference Cup final, and although it was more expensive than scheduled flights at that time, I liked the idea of being escorted to and back from the stadium by CFC officials, so I enquired. The only proviso was that I had to get a ticket via the club, which was no problem.
Later that day (15 days prior to the final) I received an email from Sportsbreak, stating that “YOU ARE GOING TO Wroclaw”. I received nothing else thereafter, until 5 days prior to the final.
In the meantime I booked two nights at a hotel near Luton airport, as it was an early flight on the day of the game, returning in the early hours of the next day plus I was travelling from Cornwall!
On Friday May 23rd I received another email from them saying that my application for the trip had been denied due to “first come first served” and So I had to make my own way, they did tell me that there were still plenty of flights, and hotel rooms available, but in the ten days I waited for my updated details (or so I thought) the prices for both the flights and hotels had nigh on tripled!
I contacted them to complain but they were not really interested, doubling down on their “decision” to deny me a seat on the flights.
I will be contacting the Club soon to inform them of my experience, with their preferred travel partner, not to mention the £700 extra it cost me to travel and stay in Wroclaw because of their ineptitude.
Please think TWICE before booking any trips with this totally unprofessional outfit!
Paul

23 mei 2025
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Good afternoon Paul,

Thank you for reaching out and sharing your concerns about the application process for the UECL Final Day Trip in Wroclaw. We're genuinely sorry to hear that you were disappointed.

We want to clarify that we work closely with the club throughout the application process, and approvals are based on specific criteria set by the club. That said, we understand how frustrating it can be when expectations aren’t met, and we truly value your feedback.

Please rest assured that we are reviewing both our internal procedures and how we collaborate with the club to ensure the process is as fair and transparent as possible. We're also taking steps to improve the clarity of information on our website, so that all applicants have a clear understanding of the criteria and what to expect at each stage.

Your feedback is important to us, and it helps us improve the experience for all supporters in the future.

Kind regards,
Chelsea

Beoordeeld met 1 van de 5 sterren

Booked an in out flight to Bilbao for…

Booked an in out flight to Bilbao for the Europa league final, started with a 3 hour flight delay and ended with a 3 hour wait for a coach pick up, this was the most disorganised event I’ve ever experienced. No one had any idea what they were supposed to do and staff kept regurgitating it was eufa who were to blame. It cost £899 and if I had paid £8.99 it would have been poor value for money

21 mei 2025
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Good Morning John,

Thank you for your feedback. I'm sorry to hear you are unhappy and unsatisfied with your recent trip to Bilbao for the UEFA Europa League Final.

We're sorry that you feel this way and should you wish to raise a formal complaint please write to our team using customer.feedback@sportsbreaks.com. Our dedicated team will review your complaint and aim to respond within the ABTA guidelines timeframe.

Many thanks,
Chelsea

Beoordeeld met 1 van de 5 sterren

AVOID AT ALL COSTS

Cancelled a last minute trip we had booked. Now unsure if we can make it due to the low options available to us. Avoid at all costs.

20 mei 2025
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Good Afternoon Patrick,

Thank you for your feedback. I'm sorry to hear you are unhappy and unsatisfied with our customer service and cancellation policy.

We're sorry that this is not what you wish to hear and if you would like to make a formal complaint please write to our team using customer.feedback@sportsbreaks.com. Our dedicated team will review your complaint and aim to respond within the ABTA guidelines timeframe.

Many thanks,
Chelsea

Beoordeeld met 1 van de 5 sterren

Awful customer service, lost £899, changed airport, I suggest you do not use SportsBreaks they're incompetent & nasty.

I booked a flight to Bilbao for the Europa League Final. Due to a family illness, I tried to reassign the flight to another Spurs fan (he has a ticket via the UEFA app), but they wouldn't; there was no explanation other than their terms allowed them not to assist. They don't care about customers and seem to delight in my frustration. The flight has changed from Southend to Stansted! I'm not surprised at all by the negative feedback.
Regarding the FB at 14.30, I just wanted to reassign the flight. There's no point in complaining when a firm has no ethics. I suspect they've sold my seat again; I wonder if the flight will change from Southend to Stansted to Luton.

19 mei 2025
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Good Afternoon Keith,

Thank you for your feedback. I'm sorry to hear you are unhappy and unsatisfied with our customer service and cancellation policy.

Once a booking has been confirmed to travel for supporter away trips, all bookings are non-refundable. We work and liaise with the club on all requests, and on this occasion we cannot change our decision.

We're sorry that this is not what you wish to hear and if you would like to make a formal complaint please write to our team using customer.feedback@sportsbreaks.com. Our dedicated team will review your complaint and aim to respond within the ABTA guidelines timeframe.

Many thanks,
Chelsea

Beoordeeld met 1 van de 5 sterren

Cancelled my booking at very short…

Cancelled my booking at very short notice and for a very vague reason. I won’t ever book with them again.

15 mei 2025
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Good Morning Fee,

Thank you for your review and I'm sorry to see you scored us 1* out of 5*.

I'm sorry to hear your booking was cancelled, but if you can provide us with more information we will be able to look into this further and help provide explanation.

Please send us an email to Customer.Feedback@sportsbreaks.com and one of the team will look into this for you.

Many thanks,
Chelsea

Beoordeeld met 1 van de 5 sterren

Stressful

We made a booking back in December for the Man Utd v West Ham game.
Nightmare trying to get the tickets!
We actually managed to get them about an hour before kick off!
Wasted loads of time trying to sort things out! Very stressful experience!

11 mei 2025
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Good Morning Paul,

Thank you for taking the time to leave us a review, I'm sorry to hear you feel this way.

So our team can look into this further, please send us an email using Customer.Feedback@sportsbreaks.com and they will investigate your complaint.

Many thanks,
Chelsea

Beoordeeld met 1 van de 5 sterren

Incredible poor customer service

We booked a Liverpool game which was rearranged, I only received one email regarding this asking me if I wanted to change the dates of my hotel. Yet I have received several emails regarding my payments. I contacted them for support sorting my hotel booking but got sorry can't help that's out policy. Incredibly poor customer service and I will certainly not be booking again with you.

26 april 2025
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Good Morning Ross,

Thank you for taking the time to leave us a review, I'm sorry to hear you feel this way.

So our team can look into this further, please send us an email using Customer.Feedback@sportsbreaks.com and they will investigate your complaint.

Many thanks,
Chelsea

Beoordeeld met 5 van de 5 sterren

Nice and easy to use

Nice and easy to use, enjoyed my experience purchased and staff always friendly and helpful.

1 april 2025
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Thank you for your review, your comments mean a lot to everyone here at SportsBreaks.

Many thanks,
Chelsea

Beoordeeld met 5 van de 5 sterren

First time using this company

First time using this company and definitely will again. Booked tickets for Premier League darts in Brighton. Great hotel, great table seats together and all effortless on my side. Brilliant service.

6 maart 2025
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Thank you for your review, your comments mean a lot to everyone here at SportsBreaks.

Many thanks,
Chelsea

Beoordeeld met 2 van de 5 sterren

This guys suck a lot

This guys suck a lot. They’ve literally robbed me when i was forced to cancel my journey because they take 20% if trip is cancelled. That’s a lot. I will try to avoid them next time i need to attend a sports event in UK.

28 december 2024
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Hi Mu Qani,

Thank you for your feedback, and sorry to hear you left us a 2* review.

Our terms and conditions do outline the cancellation fees, and we do make all customers aware of these throughout the booking journey.

For more information, please visit https://www.sportsbreaks.com/Terms-and-Conditions/Terms-and-Conditions--Bookings-from-04042024-onwards

Thanks
Chelsea

Beoordeeld met 5 van de 5 sterren

Great trip

Great trip. Had an issue with my ticket being recalled. Got onto the emergency helpline and they sorted it out straight away. Amazing seats and seated together. 5 stars.

16 februari 2025
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Thank you for your review, your comments mean a lot to everyone here at SportsBreaks.

Many thanks,
Chelsea

Beoordeeld met 5 van de 5 sterren

Great service and a really good value…

Great service and a really good value package to see Spurs v Elsfborg. All communications were as expected and tje customer service call was helpful and reassuring.

30 januari 2025
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Thank you for your review, your comments mean a lot to everyone here at SportsBreaks.

Many thanks,
Chelsea

Beoordeeld met 1 van de 5 sterren

Would never ever recommend this…

Would never ever recommend this company, customer services is non existent. My son booked a Hospitality Package for the ManUtd vs Crystal Palace match staying at a hotel in Manchester for 2 nights pkg costing £1,200 not cheap. Sportbreaks failed absimally regarding the issuing of the tickets the match is on Sunday, as of 2pm today (Thursday) despite numerous emails/phone calls still awaiting the electronic tickets. In the end I had to contact ManUtd directly to find out what was going on. They couldn’t do enough for me and within 5 minutes on the phone my tickets arrived electronically. Why on earth didn’t Sportbreaks do this for me, after all my contract was with Sportbreaks not ManUtd. DISGRACEFUL service!!

30 januari 2025
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Hi Frankie,

Thank you for your feedback.

I'm very concerned about your feedback here, and would like to reach out to you directly. Please could you send me an email using Chelsea.Hurst@sportsbreaks.com , so I can handle your complaint further and understand what's gone wrong.

Match tickets are issued 3-5 days before the game, and our Fulfilment Team issued these on Friday 24th January before 12 noon. All match ticket re-issue requests were sent to the club on Wednesday 29th January, so I'm keen to know why you didn't receive your match tickets.

I'll look into this for you further if you could please drop me an email.

Many thanks,
Chelsea Hurst
Head of Customer Experience

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

We had an absolutely fantastic experience thanks to Sportsbreaks.com! We booked the hospitality package for Manchester City vs Chelsea, and everything was exceptional from start to finish.

The food in the hospitality suite was excellent, and the service was top-notch – the staff couldn’t have been more helpful. We were even treated to a live singer in the suite, which really added to the atmosphere.

As for the match itself, the seats were unbeatable – 2nd row from the front! It made for such an unforgettable experience, being so close to the action.

Thank you to Sportsbreaks.com for organising such a brilliant package. We’ll definitely be booking again in the future!

25 januari 2025
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Thank you for your review, your comments mean a lot to everyone here at SportsBreaks.

Many thanks,
Chelsea

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer