SportsBreaks Reviews 

120
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

having used sportsbreaks twice now for f1 events i have found the booking process and advice very good, even as we book from overseas. the on site event teams are extremely friendly and helpful defi... Toon meer

Beoordeeld met 5 van de 5 sterren

Each time I use SportsBreaks they are very quick with their responses. The event I request is accurately booked, with a reservation number. If I subsequently have a query - about accommodation, fo... Toon meer

Beoordeeld met 5 van de 5 sterren

Great staff, very friendly and helpful. Havd booked numerous times eith them and havd bought a lot of vouchers. Have never had an issue with them. Would highly recommend this company.

Beoordeeld met 5 van de 5 sterren

Great customer service from Elle. Actually the whole team are excellent. We have been booking with Sportsbreaks since they started and would thoroughly recommend them, Silverstone here we come !!

Bedrijfsgegevens

  1. Sporttourbedrijf
  2. Touroperator
  3. Reisbureau

Geschreven door het bedrijf

SportsBreaks specialises in delivering unforgettable sports travel experiences to many of the world's most exciting sporting events including domestic and international football match breaks, premier league football, international and domestic cricket, formula 1, rugby, nfl and many more.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

120 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,2

Alle reviews

(120)

25 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Chelsea vs wolves

Chelsea vs wolves

Amazing experience, great seats, great hospitality for a really decent price! Will definitely be using sportsbreak again!

8 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic Man Utd v Brentford break

Had a fantastic couple of days with my daughter which included the Old Trafford museum and tour and match tickets v Brentford. Booking two nights away plus the match tickets was so easy to do with Sportsbreaks, with updates and arrangements regards any fixture changes handled in a prompt, professional and hassle free way. Thanks again Sportsbreaks. Would definitely recommend and use again.

7 mei 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Really poor customer service

Really poor customer service, the people that answer the phones are rude and so unhelpful, would never go with this company again

25 april 2022
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Hi Maddie, thanks for your feedback and disappointing 1* review.

Please could you provide me with some more information so I can look into your complaint independently? Please send your feedback to customer.feedback@sportsbreaks.com and include your booking reference, with as much detail as possible.

Many thanks,
Chelsea

Beoordeeld met 1 van de 5 sterren

Not trustworthy- selling 3rd tier…

Not trustworthy- selling 3rd tier tickets for 2 tier prices and then try to tell you that the stadium numbering is incorrect… awful service.

19 april 2022
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Hi Dagmar,

Thanks for your email. I'm sorry to read your review and disappointing 1* score.

Please could you forward your feedback to our Customer Feedback Team who'll be able to look into your complaint further?

customer.feedback@sportsbreaks.com

Please ensure you quote your booking reference and as much detail as possible.

Many thanks,
Chelsea

Beoordeeld met 5 van de 5 sterren

Went to United v Norwich game

Went to United v Norwich game. Everything was great got my tickets around week before the match. The hotel was great. I will definetlly use it again next season and i would highly recommend it to you.

17 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Liverpool…

I’ve just returned from a two night break which included tickets to Liverpool v Watford and would not hesitate to book again! I must admit I was a little anxious booking with the cost but there was no need to worry, the communication is excellent and the tickets all arrived on time. When I had to telephone with a query the person I spoke to was really helpful and friendly. Would definitely book again!

3 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good experience

I've bought a package for Manchester United vs Watford plus Hotel Brooklyn. All good. The tickets and voucher arrived via email a few days before the event. Seats were good, the hotel was great.

28 februari 2022
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Gave our hotel rooms to someone else

Bought West Ham vs Man U tickets for my boyfriend. Got all the details and even called to confirm with the hotel that the room was booked as i was worried from reading these reviews. All seemed ok. When we got to the hotel sportsbreaks had given our room to someone else and changed it into their names. We had the option of paying upfront for a new room and trying to get a refund from sportbreaks. As we couldn't afford this we left it and am currently trying to get a refund for the room. The match tickets were fine, but it ruined the weekend as we had plans the next day and had to drive home instead. It seems very hit and miss with this company. Also you cannot contact them over the weekend as they are closed which seems strange considering most of their events are at the weekend. I have contacted customer services and will see what the outcome is.

[AMENDED] Customer service have been very helpful and quick and have offered me a full refund for the mistake made

24 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bought a trip to Man Utd v West Ham for…

Bought a trip to Man Utd v West Ham for me and the kids. Kept me well informed re when tickets and hotel
vouchers would be arriving. Also provided emergency phone number in case any thing went wrong on trip (which it didn’t). Hotel was great and let us check in early before the match. Match seats were great also. I’d definitely recommend.

23 januari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No support from customer service

I was unable to make a trip from Germany to see ManU due to COVID travel restrictions. Contacting the customer "service" 2 weeks before the game they were completely unwilling to help! After all, the seats and hotel rooms stayed empty and I have spent the money for nothing!
Very bad customer support!

31 december 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT USE. ROBBERS

My husband used this site with great hesitation and regret as we were desperate to get Manchester United tickets for his Christmas, which was proving extremely difficult on the official members site. He eventually gave in and used sportsbreaks, only for us to be able to manage to get tickets at an absolute fraction of the cost on the official manu site. He tried to phone to refund and the most they would offer was as 25% refund, meaning we were loosing over £300. He was 40minutes outside the 24hr cancellation window, and they would not budge or offer us anything else in exchange.

Do not recommended, do not use. Apart from awful T&C’s designed to catch you out, the customer service was atrocious.

21 december 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A Wonderful Experience

Took family to old trafford for a champions league game. No issues with match tickets or hotel booking. Fantastic experience and would highly recommend. Don't normally write reviews but the negative comments on here do not reflect my own experience with this company. Thank you sportsbreaks

21 oktober 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid this company at all cost

I purchased 2 breakfast club tickets for the start of the 1st stage of the tour of Britain in Penzance. The whole experience was a disaster. Took 25 mins to get in. Too many people. Uncovered food left randomly on tables and staff without mask or gloves handling food. No COVID protocols anywhere. Basically I paid £120 for 2 bottles of water. Have tried to complain via 2 mediums and have heard nothing. Obviously they’ve pocketed my
Money now they don’t want to know me. Avoid these people at all costs.

10 september 2021
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Hi Richard,

Thanks for your feedback above. I'm sorry to hear about this, and I can see we issued all customers a full refund for this event due to the venue having issues, several of which you have described above.

We hope to welcome you back in the future, and we're now on sale with all stages of the Tour of Britain on our website.

Many thanks
Chelsea

Beoordeeld met 1 van de 5 sterren

Awful customer service

Awful customer service. Avoid at all costs.

Called to ask about package to formula one a couple of weeks a go. Call got 'cut off' twice. Didn't bother calling back, and won't be.

2 juni 2021
Review zonder uitnodiging
Logo SportsBreaks

Antwoord van SportsBreaks

Hi Mark,

Please can you advise when you called and what your call was regarding?

Thanks

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