Springfieldpetcremation Reviews 

I cannot recommend Springfield Farm Pet Cremation highly enough. From the very first message I sent, to bringing my precious kitten Chance home today, Peter and the team showed nothing but kindness, compassion and genuine care.

My beautiful kitten, Chance, sadly passed away at just two days old. I was completely heartbroken and had never been through anything like this before, so I had no idea what to expect when arranging a cremation. Peter took the time to answer every question I had, no matter how small, and always replied with kindness and understanding. He never once made me feel like I was just another customer.

I was worried about everything, including how to care for Chance overnight before bringing him in. Peter patiently explained what I needed to do and reassured me. That advice gave me peace of mind at a time when I was feeling overwhelmed.

When I arrived this morning with Chance, Peter greeted me with such warmth and compassion. He treated Chance with the same dignity and respect that I would have hoped for if he were his own pet. He carefully explained the individual cremation process from beginning to end, answered all of my questions, and never once rushed me. I could tell immediately that this wasn't just a job to him – he genuinely cares about every family and every pet that comes through his doors.

One thing that really touched me was that Peter actually apologised before asking for payment. He absolutely didn't need to do that, but it showed just how thoughtful and compassionate he is. He understood that I wasn't simply paying for a service – I was saying goodbye to a much-loved little kitten, and he treated me with such sensitivity and kindness.

I collected Chance's ashes later the same day, and I honestly couldn't have asked for a more beautiful presentation. His ashes were placed in a lovely woodland scatter tube, I received a Certificate of Individual Cremation with Chance's name, and they also included a memorial candle. Every detail had clearly been thought about, and it brought me comfort knowing that Chance had been cared for with such love and respect throughout the entire process.

Although nothing can take away the pain of losing Chance, Springfield Farm Pet Cremation made one of the hardest days of my life just that little bit easier. Their compassion, professionalism and genuine care will stay with me forever.
Thank you, Peter, from the bottom of my heart, for treating my precious Chance with such dignity and kindness. He may only have been with me for two days, but he was deeply loved, and knowing he was in your care gave me so much comfort.

If you're ever faced with the heartbreaking decision of saying goodbye to a beloved pet, I can wholeheartedly recommend Springfield Farm Pet Cremation. They don't just provide a service – they provide comfort, compassion and the reassurance that your pet will be treated with the love and respect they deserve.

Thank you again for everything. I will never forget the kindness you showed both me and Chance. ❤️🐾🌈

We recently lost our beloved 15 year old Staffie, and Springfield Pet Cremation went above and beyond for us. From the first moment we contacted them, Lisa, Martin & Jackie treated our boy with genuine care, dignity, and compassion.
Nothing felt rushed or routine — every step was handled with kindness and respect.

In one of the hardest moments we've faced, they made us feel supported and understood. We are truly grateful for the exceptional service and the comfort they gave us. Five stars without hesitation.

When I lost my little Soul Mate Mew, it was a sudden and unexpected death
Springfield were so kind and empathetic and their services were second to none.
Mew was collected same day (and it was a Sunday) and her ashes were ready the very next day - she was in a beautiful casket with a personalised plaque, along with her paw prints in a picture frame, a fur cutting in a beautiful bottle with her name in beads on a tied ribbon and a handwritten card of condolences and a beautiful poem.
I cant thank Martin & Lisa enough for their kindness during a very upsetting time.
I can rest knowing my Mew was treated with the utmost dignity for her journey over the rainbow bridge.
Thank you Springfield x

On the 29th October we lost our beloved golden girl Luna.

My wife and I and her furry "sisters" Rosie and Poppy were devastated.

After a recommendation from our daughter who had used Springfield when she lost a pet, we contacted them.

Martin immediately said he could pick Luna up from the vet's tonight and, look after he until we could make the arrangements.

Martin and Lisa’s kindness and empathy was incredible and really helped us at this sad time.

They were compassionate, professional and incredibly supportive.

Luna was treated with dignity and returned to us as quickly as possible.

The personal touches, a sympathy card, with a poem that although it bought tears to my eyes was beautiful and helped a lot, candle, and wildflower seeds, and a little of her fur in a tiny keepsake bottle with her name on, meant so much. We’re truly grateful for the respect and tenderness shown throughout. Thank you for helping us say goodbye so beautifully.