Spypoint 

Honestly don't bother. Picture quality is average, signal coverage is patchy at best and I've had no end of problems with mine. Connection to my mobile is woeful with pictures arriving days after they were taken or not at all. Doesn't take rechargeable batteries or take video

It's once took 250 picture in a day of some grass moving in the breeze

Spypoint Flex M. Qualité photo et video nulle même en HD tout est flou, l'autofocus ne marche pas du tout. Arnaque sur abonnements inutiles. Grosse déception.

I have owned several cameras and what trash. If you want to waist countless days off and never get them working regularly then buy spypoint. Also once you buy an subscription they continually bill
Your credit card for years to come. And will only give you an partial refund when you catch them.

This is the beginning of your conversation with us.
Business said
Hello HOWARD,

3:36 AM
Business said
An advisor will be with you shortly.

Thank you for your patience

3:36 AM
3:36 AM
You said
wondering why my refund hasn't been received yet?

3:36 AM
You · 3:36 AM
Business said
For this, sir. You will see this refund as a credit approximately 5-10 business days later, depending upon the bank.

3:38 AM
3:38 AM
You said
from when?

3:38 AM
You · 3:38 AM
Business said
May I know when did you reach out to cancel your plan?

3:39 AM
3:39 AM
You said
it was 2 cameras returned

3:39 AM
You said
over a month ago

3:39 AM
You · 3:39 AM
Business said
Sure, I'll be more that happy to assist you with that. But, first, I need to have your phone number linked to your account for identity verification purposes.

3:42 AM
3:42 AM
You said
9*********

3:42 AM
You · 3:42 AM
Business said
Thank you. Do I have your permission to access your WebApp to further assist you today? I will be able to see the photos that your camera has taken.

3:43 AM
3:43 AM
You said
yes

3:44 AM
You · 3:44 AM
Business said
I tried to check on your account, sir. There are no refund was processed.

3:44 AM
3:44 AM
You said
i don't understand

3:45 AM
You said
i sent 2 cameras back

3:45 AM
You said
do you not see the other 4 conversations about it?

3:46 AM
You said
03534500

3:46 AM
You said

Dear Howard,

It looks like the latest order didn't match your needs, so we will proceed to a refund. Let's check the details:

Case Number:
Contact:

Shipping Address:

Total credit with taxes: $429.35

Credited device

Credit

2x SPYPOINT MICRO-SD-32GB x19.99$

2x FORCE-PRO S 2.0 x169.99$

379.96$

What's next?

Check your emails within the next three business days for the prepaid return label from one of our shipping carriers.
Stick the return label and write down the case number 03512249 on the parcel containing the defective device(s). You can ship it back to us for free! Don't forget to keep the SD card and the batteries.
Within 2-3 weeks after we receive the parcel, we will proceed to the refund on the credit card used for this purchase. A refund confirmation will be sent to **********@gmail.com. If you don't find it, please check your junk mail. It can take up to extra 5-10 business days for the refund to reflect on your statement.
Got questions? Please contact us on our support page.
Thank you for choosing SPYPOINT,

Joana Eve Vismanos
SPYPOINT Customer Advisory Service

3:47 AM
You said
so again where is the refund?

3:47 AM
You said
hello?

3:48 AM
You said
??

3:49 AM
You said
hello why are you not answering?

3:50 AM

no replies after that. still no refund, I was promised within 5-10 days i have confirmation from Canada post they received it April 30th

Je viens de récupérer ma caméra de chasse Spypoint Link-S-Dark, que j'avais envoyée en réparation pour des problèmes de qualité photo et de déclenchements intempestifs. À ma grande surprise, la caméra ne fonctionne désormais plus du tout. Pourtant, elle était pleinement opérationnelle avant l’envoi, les seuls soucis concernaient la qualité des clichés et des déclenchements intempestifs.
C’est d’autant plus inacceptable que cette caméra m’a coûté près de 390 €. Le service après-vente de Spypoint s’est montré totalement inefficace, et il est évident que la satisfaction du client n’est pas leur priorité.
Je déconseille vivement cette marque, qui ne mérite clairement pas la confiance de ses utilisateurs.

This camera is a battery eater. My first set lasted 3 weeks, second set after 2 weeks is down to 25%. Got camera so I wouldn't have to check SD cards so often but now have to change batteries every 2 to 3 weeks.This is my first cell camera and the last Spypoint.

1st these are my 1st cellular cameras. I'm a insider member I own several different spypoint devices. 3 cell link boxes. A micro link lte solar & micro link non solar. Also now 2 LM cellular units. The micro link solar lte was within warranty thank God. I had problems obviously before the year was up on warranty. I wanted something compatible 4 the security boxes & batteries. So I bought the LM2 version. As replacements though it was warrantied. After the LM2 arrived I set out into the 600mile journey 2 retrieve the DEFECTIVE device. Once in hand it was obvious what was wrong. It was not water proof. Not by a long ways. That's with security box & a solar panel. Contacted support after a couple different techs. Uploading pictures of the water logged device established it's warranty I was told that as a curtousy they would replace my camera. Not refund only replace as a courtesy like seriously. Ok also told they no longer make thst type of camera. Micro link is no longer made. LM2 is no solar version. So as a courtesy they did send a flex solar so I now have the defective micro link solar when it works if it's not raining. The non solar micro link. No problems yet with it. Less than a year on it also. Cell link×3 LM2×2 flex solar. The year package transmission plans on all the cameras except the link. & the defective micro. It still works it's just unreliable. Like most of u it's a long ways 2 get camera in hand. The insider membership gets u no better support or access than not. But it does get u more pictures free on all cameras. Not on plans 2 cover all cameras sold separately per camera. The unlimited plan is the only way 2 get the camera 2 act like it should. Even then a lot of nothing BS pictures. Hundreds of pictures of the same nothing.

Sept 2 2025 previous edit was a year ago. Update spypoint is a crook. They umbrella under vosker a partner or same company IDK but warranty only means replaced with more crap. No money back period. Even if its product failure or battery explosion. Serious misrepresentation of the product & the service. Buy at ur own risk.

Ne rentrez pas dans cette arnaque des frais cachés dont on ne peut plus sortir impossible de supprimer les prélèvements
Je dois changer ma CB

Awful. I have called three times to tell them to stop charging my card and I was promised my plan wouldn’t be renewed….I had to dispute this unauthorized charge with my bank and get a new card since they make it impossible to delete your payment method OR close your profile/account. Customer Service gives you the run around and makes it a point to be as useless as a virtual assistant.

Très déçu il fallait faire une mise à jour j ai.atendu 8 jour pour un retour et j ai du téléphone bref très déçu je POSEDE 4 camera c triste ce que les forfaits qui prime pour eux

Très mauvais service après vente, camera renvoyer 3 fois la première fois on me l’à échanger contre un autre model de plus faible valeur et les autres fois rien à changé. Bien sur l’envoi toujours à mes frais pour qu’au final ne fonctionne toujours pas. Très déçu je vais d’ailleurs changer de marque celle ci je ne l'a recommande pas.

I buy many products from Spypoint (cameras, batteries). more recently I saw one of my LIT-10 batteries exploded for no reason while in storage at 77 degrees F. The company says is out of warranty (which apparently is only 1 year). These are cheap batteries.

I have purchased 7 Spypoint cameras total over the last 7 years. Only 2 of them are still working. One of the 2 is under warranty and gets full of water and stops working until I can drain it and dry it out. When I called to inquire about this issue, the technician told me that their cameras are water resistant not waterproof and they would not be able to do anything for me. I have started purchasing new cameras to replace all of these cheap Spypoint cameras. Save your time, money, and frustration and avoid buying any cameras from Spypoint.

Two years in a row, I order one month service. Spypoint ignores their own order sheet and puts on monthly charge. Then make it impossible to cancel, and never refund unordered charges. Will not use them again. Get a quality company

I purchased a Flex S in January 2025 and it has never worked for more than 24 hours. At the agent's request I purchased additional SD cards and batteries and updated the firmware to no avail. I have spent hours on hold to agents who advise me I'm in a queue for escalation yet I'm still awaiting a refund with a non functioning camera. They don't respond to emails and the agents cut you off the live chat. Appalling service.

I have now owned 6 spypoint cams, (3 different editions). Every SPYPOINT camera made is complete trash. They all will stop working/sending photos which completely defeats the purpose. I’m only posting this to maybe save some other poor sucker like me. I’m an avid deer hunter who appreciates quality products. I highly suggest anyone wishing to use cell cams for wildlife use ANOTHER PRODUCT.

J’ai acheté quatre caméras SPYPOINT, un an après il n’y en a plus qu’une qui fonctionne
C’est terminé je ne reprendrais rien chez spypoint
Comment ont peut vendre des choses qui dure si peu de temps

J ai acheté une caméra spypoint flex chez terre et eau à saint Maximin une catastrophe que des problèmes et en plus service après vente archi nul je pense qu il y a d autre marque plus fiable

I received a spy-point twin pack of cameras for a Christmas gift from my wife. Hunting season comes around the following year and I take them out to use and one smells like its burning and hot to the touch, so I remove the batteries. I reach out to spy-point and advised them what has happened, but they won't do anything without proof of purchase. How do you expect to have proof of purchase a year later. Camera is still in original package with all plastics on it. This product sounds like it could be a fire hazard and if I was the company id want it just to study what went wrong before one catch's something on fire causing damage or possible fatalities.

I was able to use spy point for about a year when my camera LINK WMV LTE quit working. Downloaded the Firmware like the website suggested and camera would still not connect. Called the service desk which also tried to connect to the camera, and they were unable to connect. All they could tell me the camera is bad, and the warranty is expired. And tried to sell me the newest version of Spy point Cameras. I switch to the fusion pro cameras which is a lot cheaper, and you get 600 photos for $5 or 1200 for $8. I have decided I will not be using spy point anymore I don't want to take another risk of a camera only lasting 1 year and them telling me there is nothing they can do.