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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

100% A SCAM DO NOT USE THIS COMPANY I SPENT $213 ON A MASSAGER & PULSE MACHINE FOR MY DAUGHTER ORDERED 5TH SEP 2026 EMAIL CONFIRMATION 7TH SEP 2026 WITH WRONG TRACKING NUMBER SENT 3 EMAILS WITH NO R... Toon meer

Beoordeeld met 1 van de 5 sterren

Purchased a massage and heating belt for my daughter to reduce pain. The belt held charge for only about an hour. The massage function seemed a bit of a gimmick rather than actually massaging the... Toon meer

Beoordeeld met 1 van de 5 sterren

Scammed like other people. The website needs to be taken down. I decided to purchase from them and not cheaper alternatives as they claim to be a 100% Aussie business and claimed to give 10% of sales... Toon meer

Beoordeeld met 1 van de 5 sterren

An absolute disgrace from start to finish. We spent over £240 on this meal, and it was one of the worst restaurant experiences I’ve ever had. My daughter became seriously ill after eating here, a... Toon meer

Bedrijfsgegevens

  1. Gezondheids- en schoonheidsartikelen winkel

Geschreven door het bedrijf

Our goal at Staci is to empower women by providing them with a safe and effective solution for menstrual pain and discomfort. We believe that every woman deserves to live life on her own terms, regardless of her menstrual cycle.


Contactgegevens

1,8

Slecht

TrustScore 2 uit 5

213 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,8

Alle reviews

(213)

39 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

My Staci Pulse is genuinely the best…

My Staci Pulse is genuinely the best thing for my endometriosis!! It’s compact and discrete, which means I can wear it to work, uni, and around the house. The battery lasts all day and the different levels of intensity and types of pulse makes it perfect for anyone. I seriously would not be able to function during my period without my Staci!!!!

22 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best purchase ever

This is by far one of the best purchases I’ve made like ever.
My partner has severe period cramps and pain, used to be on lot of painkillers during the time of her month.
Staci has changed that and now she’s is much more comfortable without any strong pain meds.

1 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Staci Companion & Plus TENS Review

I have purchased this for my partner she heavily used both the Staci Companion device and Plus TENS devices daily. The Plus is great for dealing with pain when she's out and about and the Companion is perfect for relaxing at home with the in-built heater and massager. Hopefully in future versions there will be battery improvements. Otherwise totally perfect and has helped with Endometriosis Pain a bunch.

18 juli 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I love my Staci pulse

I love my Staci pulse. It was so weird to used at first but once you get used to it. It’s like magic. I 100% recommend who suffers from severe period pain 🩷

22 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I got the Staci pulse

I got the Staci pulse, and it’s great! it really helps with my menstrual cramps as I have endometriosis and it severely affects my days as I can’t move during my cycle, but the Staci pulse works really well to help with the cramps!! it’s pain free and you can adjust the settings to your own liking, and I love how I can put it on and go to work and no one would know! It doesn’t make noise at all and the charge does last pretty long (around 4-5 hours of continuous use). If you experience cramps or muscle pains I would definitely recommend! Shipping was quick as well.

20 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great for Endometriosis Gals !!!

I have both the Period Pain Relief Device and the TENS Pain Relief Device. As someone with endometriosis my periods are debilitating, I rely on these products to help ease my pain which they do such a great job with. Can 100% recommend these products, I also use both for lower back pain associated with my period as well which they work wonderfully for as well!

21 augustus 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Works well as a tens machine

Works well as a tens machine. Has a really long battery life and the sticky pads are durable as long as you apply a small amount of water to them. Not perfect for pain flare ups but does provide relief for everyday pain.

22 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I absolutely love my staci

I absolutely love my staci. It's small and can be taken anywhere. It's quite so no-one can hear it and it takes all my pain away ☺️ definitely buy this item

7 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love my Staci pulse!

I love my Staci pulse! It's small, compact and easy to take with you anywhere. It charges fast and stays in place when applied to body. It is great for endometriosis pain and leg muscle pain. Can definately recommend this product if you are sitting on the fence regarding purchasing.

21 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give 0 star I would

If I could give 0 star I would! I ordered on 28th July! It’s now been 21 days and Still haven’t received my order and have had no reply to any of my 5 emails. If I write in there Facebook they remove my comment straight away! Paid by Afterpay not sure how they can have Afterpay when they are clearly scamming everyone!

19 augustus 2024
Review zonder uitnodiging
Logo Staci

Antwoord van Staci

Hey Emma,

I'm sorry to hear that you haven't received your order yet.

As discussed in our message to you, we have received word from Australia Post that your order was lost in transit.

We really do try our best to ensure that we are able to get all orders to our customers within a reasonable timeframe however sometimes there are situations out of our control :(

The good news is, we ship all orders with an additional insurance in case this situation happens and we have now sent you a new device + a free Microdermabrasion kit to apologise for the delay in getting your order out to you!

Your new order is on it's way and is expected to arrive in 2 days.

Please don't hesitate to reach out to me personally at: info@staci.com.au if you have any questions :)

Kind Regards,

Jordan :)

Beoordeeld met 5 van de 5 sterren

I bought the heat pad machine and the…

I bought the heat pad machine and the pulse machine for my endometriosis. The heat pad works amazingly for me at night and the pulse machine helps my majorly throughout the day at work! I can’t thank this purchase and this team enough for providing these to woman who are in need of relief. 10/10 recommend.

1 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don’t waste your money

Don’t waste your money. As an endometriosis sufferer I was keen to give the Staci a try as it promises on its website pain relief. The heat function cuts out and barely gets warm and the “massage” is an air bag that inflates and deflates that you can hardly feel. It’s extremely loud so you can’t use it in an office setting or when in bed. The claim one size fits all is not correct either. I am a size 16 and it barely fit. They claim a 45 day money back guarantee but don’t answer your emails requesting the refund. Steer clear - absolute waste of money and praying on women in serious pain to make money with a dodgy product.

23 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam. No response and no refund.

My daughter has returned the product several weeks ago at an additional cost of $20, she has also tried to reach out to the company via emails multiple times to try and see what is happening with the return of her money. There has been no response, Australia post states that the product has been received by their end.
I think this company is a Scam. I definitely would not recommend anyone to purchase from them, they take innocent peoples money. Their promise to give a full refund and return the money if not satisfied with the product is all a lie.

2 juli 2024
Review zonder uitnodiging
Logo Staci

Antwoord van Staci

Hey Dee!

I'm really sorry to hear that you and your daughter have had a negative experience at Staci.

We offer a 45 day risk free trial which means that if your daughter reaches out to us within 45 days of receiving her order asking for a refund...we will 100% return and refund her order :)

I would love to investigate this matter further and ensure that we can process your daughter's refund ASAP.

Are you able to please reach out to me at: info@staci.com.au with your daughter's order number so I can look into this for you?

I have now taken ownership of your case and I will make sure we get your refund processed and see what we can do about compensating for the delay!

Kind Regards,

Jordan :)

Beoordeeld met 1 van de 5 sterren

DO NOT BUY

EDIT: 23/07/24
I have received an email stating that their entire warehouse system has been down for a while. All orders will be sent out manually. Definitely seems legit now ignore the previous review!

21/07/24
NO NO NO! Do NOT buy. I ordered a product weeks ago, I live in the same city as their so called “warehouse” which is supposedly based in Melbourne. I have not received any emails regarding a tracking number, I have sent multiple emails with no response. SCAM! I will be contacting consumer affairs to see what I can do further.

22 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT BUY. SCAM PRODUCT

DO NOT BUY! SCAM PRODUCT.

Not quite sure how this company has any good reviews as their product is a complete scam.

Does not heat. Slightly warms but wouldn't do anything for pain. Would be less effective than a hot water bottle with lukewarm water.

The massage feature is a have. Definitely not a massage and it is so noisy. Whirs away then goes poof and puffs out which is not one bit like a massage.

Have gotten no response to my emails regarding a refund.

Honestly do not buy, biggest waste of money ever.

4 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

NO charger, FAULTY screen, NO customer service

The item arrived with no charger. I had difficulty finding one that would work in it. You plug it in and it didn't connect to charge. I managed to charge it in my car once. The LED screen is also faulty and the numbers do not show correctly. The product is great as a heat pack for period cramps when it works.
Customer service is non existent. I have sent multiple emails over the past month, tried to send a message to their Facebook and Instagram accounts with no response. They are very happy to take your money, but not to rectify an issue should one arise. Which is a shame, because the product has potential if they had an even an ounce of customer service for faults.

4 mei 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

broke quickly and poor customer service

It broke only after a couple months, i left a review and the company replied back saying that they have 12 month warranty and gave me their email. Once reaching out I never heard anything back so I sent a second one and nothing happened. Really disappointed ☹️

5 juni 2024
Review zonder uitnodiging

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