Starkey Hearing Aids Reviews 949

TrustScore 4 uit 5

4,1

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Beoordeeld met 3 van de 5 sterren

The Starkey hearing aids are very good, but the batteries that the company provides with the hearing aids are a nightmare to open. They are in childproof packaging that is also "adultproof". It takes... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I just don't think the aids are helping that much. I guess i expected them to be better. They help with tv watching, but as far as conversations go, they don't make them easier to understand. I wen... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My new Starkey hearing aids make daily communication with others so much easier and better than it was before. Voices are much cleared and sharper than they were before. I especially like the Blue Too... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lovely people to work with. Hearing aids work great. LOVE the Telehearing option. The nearest in person location for my provider is 2 1/2 hours away so the Telehearing option is fabulous. Wish... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Audicien
  2. Apotheek

Informatie afkomstig van verschillende externe bronnen

Starkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Led today by President Brandon Sawalich, Starkey is the only American-owned provider of hearing technologies. The company has more than 5,000 employees, operates 26+ facilities and does business in more than 100 markets worldwide.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

949 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 4 van de 5 sterren

The ups and downs of my new hearing aids...

On the upside - I love my new aids. They really enhance my lifestyle. The audiologists behind the scenes are excellent at taking my input and creating hearing programs that work for any situation.

On the downside - streaming through the hearing aids and mics from my computer or my phone is cumbersome to set up, swap between, and customize. I've noticed that you're trying to work on this, but as of yet, there are still some issues that need to get addressed. Like: longer phone notifications (which I'm sure is an Android issue) or a full-size pop-up for phone calls so I can switch off the aid's mic easily when needed --- and it's always needed because the aid's mics cause awful echo or faraway audio for the person on the other end of the phone. This results in the fact that you have to turn off the mics and still hold the phone up to your mouth so the person on the other end of the phone can hear you. This makes me miss my earbuds. So, I've taken to having to swap back and forth between them and the aids if I'm listening to music or a video or if I'm trying to actually hear the rest of the world.

Back to the upside, I love them none-the-less, and I recommend them and the company whole-heartedly.

17 februari 2026
Logo Starkey Hearing Aids

Antwoord van Starkey Hearing Aids

Hello Lisa, we appreciate your review!

Beoordeeld met 5 van de 5 sterren

Lots of instructions with options &…

Lots of instructions with options & changing over from using batteries to charging appliance. Audiologist was very knowledgeable regarding how to use earphones.

10 februari 2026
Logo Starkey Hearing Aids

Antwoord van Starkey Hearing Aids

Hello Mary Jo, we appreciate your review!

Beoordeeld met 5 van de 5 sterren

They work really well

They work really well, I really like the app. That is on my phone. I recive quite a few updates that help me learn more all the time. I really love that I can change the audio, like if your watching TV, in a meeting, out side if it's windy or calm, at a restaurant, having a one on one (personal) conversation. They really change the sound and leave our the other noises. The only thing I've had issues with is myself getting used to having them in and some times I find myself checking my ears when they are out . But it is getting better. It also keep track of my exercise, walking, standing, everything. How long I have them in. The app really has alot on it and together they work so good.
Thank you.

14 februari 2026
Logo Starkey Hearing Aids

Antwoord van Starkey Hearing Aids

Thank you for leaving a review, Lea!

Beoordeeld met 3 van de 5 sterren

Pretty inconvenient if you don't wear them all day

Although they seem to work well when that are in my ears, You are limited to just a few programs and choosing different programs cannot be done completely by the user and requires calls to vendor. Carry case does not recharge or shut off the device when they are placed in the case unless it is plugged in to recharge. This is very inconvenient if you don't wear the hearing aids all the time. When you remove them and put them in the case, they stay connected to your smartphone. You can it up so the press a button shuts them off, but because the carry case is so big, it is inconvenient to take it with you to hold them if you do remove them. The you need to put them loose in a pocket. Not well thought out.

12 februari 2026
Logo Starkey Hearing Aids

Antwoord van Starkey Hearing Aids

Hi Robert, we appreciate your review.

Beoordeeld met 2 van de 5 sterren

Not happy

Once I received my hearing aids, I haven't heard from them again nor have I been able to wear them. I was told they would reach out in 1 week, then one montn.... that was October 2025. Its now Feb 2026.... they never have the right person there to help. Front office was nice but no one regularly to deliver or adjust sods

9 februari 2026
Logo Starkey Hearing Aids

Antwoord van Starkey Hearing Aids

Hello Dawn, we apologize for this inconvenience. We understand that your hearing aids help keep you connected with your world. Our customer service team is happy to review this for you and see if there is anything they can do to help. To contact them, please call (800) 328-8602. You can also connect with them through email: CR_consumer@starkey.com

Beoordeeld met 2 van de 5 sterren

November 2025 pd $250 to get batteries…

November 2025 pd $250 to get batteries in my halo Starkey hearing aids. January 2026 right hearing aid say battery is low at 8pm. Visit to hearing provider rt battery is at 50%left is at 70%. Solution is live with it or $250 to send them back in.

9 februari 2026
Review zonder uitnodiging
Logo Starkey Hearing Aids

Antwoord van Starkey Hearing Aids

Hello, We understand that your hearing aids help keep you connected with your world. Our customer service team is happy to review this for you and see if there is anything they can do to help. To contact them, please call (800) 328-8602. You can also connect with them through email: IBD_CS@starkey.com

Beoordeeld met 1 van de 5 sterren

Courage, FUYONS !

J'ai acheté il y a environ quatre ans des appareils Starkey dits haut-de gamme (environ 3 000.00 euros la paire...)
Bluetooth, anti acouphènes, etc...
Le top du top, qu'ils disaient !
Une daube !
Mentionné CE qui ne signifie en rien Communauté Européenne mais China Exportation...
Tout est chinois sauf le prix.
Le résultat est inversement proportionnel au coût. Impossible maintenant de régler le Bluetooth.
Des sons métalliques Robocop malgré les réglages d'audioprothésistes.
Les porter est une souffrance.
D'ailleurs, je ne les porte pas.
Dans un milieu bruyant c'est l'enfer !
Et les réponses sont en anglais dans le texte.

14 mei 2025
Review zonder uitnodiging
Logo Starkey Hearing Aids

Antwoord van Starkey Hearing Aids

Hello, we understand that your hearing aids help keep you connected with your world. Our customer service team is happy to review this for you and see if there is anything they can do to help. To contact them, please call (800) 328-8602. You can also connect with them through email: IBD_CS@starkey.com

Beoordeeld met 4 van de 5 sterren

Happy with Edge AI HAs

Happy with my new Edge AI hearing aids and with my provider, SoundPoint, Coon Rapids, MN

8 februari 2026
Logo Starkey Hearing Aids

Antwoord van Starkey Hearing Aids

Thank you for leaving a review, Chad!

Beoordeeld met 3 van de 5 sterren

They work pretty well as hearing aids…

They work pretty well as hearing aids but disappointing bluetooth operation, rendering them almost useless due to poor connection.

12 december 2025
Logo Starkey Hearing Aids

Antwoord van Starkey Hearing Aids

Hello Timothy, We understand that your hearing aids help keep you connected with your world. Our customer service team is happy to review this for you and see if there is anything they can do to help. To contact them, please call (800) 328-8602. You can also connect with them through email: CR_consumer@starkey.com

Beoordeeld met 5 van de 5 sterren

Attentive Personnel

Personnel are not rushed and are attentive to requests for deep understanding of the technology and the progress being made to adjust hearing aids to suit my preferences.

5 februari 2026
Logo Starkey Hearing Aids

Antwoord van Starkey Hearing Aids

Hi Keith, we appreciate your review!

Beoordeeld met 4 van de 5 sterren

They work

They work!
I can hear so much better! I’m still adjusting to the physical part of having them in my ears and behind my ears. They slip out a bit often. Then, between glasses, the occasional mask wearing and tucking hair behind my ears…it’s a lot. However, it’s all definitely worth it. If I had known I may have picked the devices that sit inside the ear instead of the one with the “box” in back.

5 februari 2026
Logo Starkey Hearing Aids

Antwoord van Starkey Hearing Aids

Hello Elizabeth, we appreciate your review!

Beoordeeld met 5 van de 5 sterren

The hearing center

Honest and professional if there’s a problem, it always gets resolved. They work really well with customers so far I’m completely satisfied with their professional knowledge.

5 februari 2026
Logo Starkey Hearing Aids

Antwoord van Starkey Hearing Aids

We appreciate your review, Todd!

Beoordeeld met 4 van de 5 sterren

Not as clear as suggested

Not as clear as suggested
Expensive

3 februari 2026
Logo Starkey Hearing Aids

Antwoord van Starkey Hearing Aids

Hello Karen, we appreciate your review and recommend contacting your hearing care professional to help resolve this issue.

Beoordeeld met 5 van de 5 sterren

I love my Starkey Audibels

I love my Starkey Audibels! I also would never go back to Miracle Ear- both reasons have to do with the excellence of the Audibel hearing aids & the outstanding service from my Starkey technician. Excellent product. Was referred to the Starkey by someone who had tried 3 different well-known brands before finding the Audibel model of Starkeys. Couldn't be happier!

4 februari 2026
Logo Starkey Hearing Aids

Antwoord van Starkey Hearing Aids

Hello, thank you for leaving a review!

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