Stars and Stripes Reviews 

35
TrustScore 1.5 uit 5

1,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I cancelled my membership to Stars and Stripes supply on July 22 2024 and they acknowledged it with an email. Then they turned around and under their other company name Patriot pro network they charge... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered the American mystery box for £15.99. A week had passed with no update so I contacted them to be told the order had been "missed at the warehouse" so would be fulfilled straight away. A few day... Toon meer

Beoordeeld met 1 van de 5 sterren

I never received the product. Never received any confirmation that it was ordered. And my credit card was immediately billed. It's been a few weeks. Will be calling this morning. No answer. And just n... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic! I purchased the ultimate mystery box for my sister as a birthday gift, as she's a big American candy fan, it was full of all of her favourites, she loved it! She was so pleased. It was... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Banketbakkerij
  2. Snoepwinkel

Geschreven door het bedrijf

Stars and Stripes mission is to provide the 🇬🇧 with the best variety of 🇺🇸 sweets, at the best prices straight through your letter box 🚪 We absolutely love American Sweets and as a family run business we can share our love for them with you!


Contactgegevens

1,7

Zeer slecht

TrustScore 1.5 uit 5

35 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,7

Alle reviews

(35)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

This site is a scam

This site is a scam. I ordered a product, realized I was billed $29.99, called and emailed to cancel the hidden membership. They still charged me the following month. I have emailed and called several times and no one has responded.

3 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I never received the product

I never received the product. Never received any confirmation that it was ordered. And my credit card was immediately billed. It's been a few weeks. Will be calling this morning. No answer. And just noticed that the credit card was billed and additional two times. Total scam operation!

11 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is a complete scam

This is a complete scam. Charged me twice with no product being delivered. Doesn't answer calls or respond to emails. Don't even think about trying to get anything from them. They will charge you again for a higher amount after a week and a half for no reason

12 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I cancelled my membership to Stars and…

I cancelled my membership to Stars and Stripes supply on July 22 2024 and they acknowledged it with an email. Then they turned around and under their other company name Patriot pro network they charged me another membership fee again on August 2nd. Be very careful of this company and their shady practices. They kind of hide the fact that you have to join a club to buy from them. Then you better watch and see how many times they will charge you after you cancel and the different names.

3 augustus 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Don’t waste your money. Soup beans & baked potatoes were great

Soup beans & baked potatoes were great. Side salad was OK just ice burg lettuce, tomatoes, cheese & croutons; the best part was the croutons.They were out of cornbread so that was a bummer. The ribeye steak needed a chain saw but we didn’t have one. The restroom was smelly and nasty looking. Don’t waste your money.

16 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible Service - 11 days wait then order cancelled

Waited 7 days for my order still not dispatched.
Emailed them after 7 days - no answer
Messaged on live chat on 10th day - no answer
Messaged on live chat on 11th day, also sent email, also filled out "contact us" form on website. Finally someone gave me a unsatisfactory answer that there was an issue with the payment. I checked with my bank there was no issue. Then after 1 hour they decided to cancel my order and told me they will refund my money. Still Waiting....

Terrible service - most importantly made me miss the birthday party treats...

17 maart 2024
Beoordeeld met 1 van de 5 sterren

Non delivered American mystery box…

Ordered the American mystery box for £15.99. A week had passed with no update so I contacted them to be told the order had been "missed at the warehouse" so would be fulfilled straight away. A few days later I received an update saying it's been dispatched. Another week passed and no parcel had been delivered. I contacted them again asking for a tracking number so I could track the parcel. Ignored. I gave it another week, still no parcel so I contacted them again via three different emails addresses, and via Instagram. Ignored. Still no parcel, still no tracking number, and still no replies. Disgusting customer service!

1 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service. They couldn’t have been more helpful when I needed assistance. My children are going to love their surprise gifts.

15 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Awful

Awful. Not received the candy i ordered. No tracking email nothing.

8 mei 2022
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

My orders been awaiting fulfillment for…

My orders been awaiting fulfillment for a while now.

24 april 2022
Logo Stars and Stripes

Antwoord van Stars and Stripes

Hi James!

We are so sorry to hear this 😢

Could you get in touch with us via Live Chat or we can give you a call so we can get this sorted for you!

We want to make sure your experience turns into a 5-star one.


Speak soon.

Stars and Stripes

Beoordeeld met 1 van de 5 sterren

No show order, delayed refund, poor customer service

I placed an order at the beginning of September and a few weeks later I asked for an update on it. I was told it was being fulfilled. Another week went by and I asked again for an update and was notified that it was with a different courier service than their normal due to the weight. I asked again for an update on my order and was told there has been an unforeseen delay and they would be sending out a new order. A few days pass and still no updates so I contacted again. This time I was told that I would be getting a refund because I clearly did not like the customer service I was receiving. I had just wanted an update on my order and when it would be arriving, however I was over dealing with the whole process and requested a refund receipt for proof of refund. More time goes by and still no return receipt or evidence of refund in my bank account. I asked again for a refund receipt otherwise I would have to contact my bank to get my money back. I was told that “threats against my team” would not be tolerated. This was a shock to me as telling them I’d contact my bank to help in getting a refund was seen as a “threat” rather than a last resort option with the poor communication and customer I had been receiving from this company. After this I was sent a message saying “let’s move forward from this” with my refund receipt and a voucher. I received my refund a few days later. Now their website no longer works. I would not recommend this company just on service alone as I am unable to comment on product quality.

20 oktober 2021
Beoordeeld met 1 van de 5 sterren

My parcel never turned...

My parcel never turned up as not all my address as written was used to post out according to my delivery invoice. I am still waiting for PayPal to resolve this issue and refund my money. This same problem also happened to my friend. It’s a shame as we were really looking forward to receiving the mystery box.

7 juni 2021
Logo Stars and Stripes

Antwoord van Stars and Stripes

Hi Claire,

Sorry to hear you are unhappy with our service.

We have tried to get intouch to resolve this through PayPal and email! If you could please respond to our emails or contact us on 03300432817 we will be more than happy to resolve this for both you and your friend.

We strive to deliver excellent service always.

Beoordeeld met 5 van de 5 sterren

Absolutely super service had 2 boxes go…

Absolutely super service had 2 boxes go missing from van ( delivery company to blame )but nothing was a problem my third one came eventually was really pleased with it but have to say Ryan is a star amazing communication from him he’s an absolute gent and nothing was to much trouble would recommend to anyone and will most definitely buy again
Thanks again Ryan x

1 juni 2021

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer