Stepalign Reviews 3

DO NOT BUY FROM THIS COMPANY.
Bought two pairs of what looked like quality trainers. The items that arrived were of extremely cheap materials, both packed in clear plastic bags, not boxes, and not as described in terms of colour, or description.
Customer Services comes across as very concerned, but ultimately, emails are few and far between, with days and days in between......very concerned and want to find a solution to my predicament?? More like stalling and ignoring tactics.....
Should not be selling this cheap and nasty Chinese tat.
Dreadful.

I have tried both email addresses and failure to receive. I am wanting help to track my order and get an update or status. I don’t know how else to get a hold of the company. I am not confident that I will receive my order.

Terrible experience, shoes are dreadful quality, you can buy better from Primark. There is NO support whatsoever and the one pair is split in the middle. We have attempted to get a refund immediately after delivery and the response was gushing with apologies and they are ‘looking into it’ that was weeks ago. We have been trying to contact them but are now being ignored. Don’t go anywhere near them.