Stephens Removals Reviews 593

Superb service from the quote to the move.

Excellent service , our crew Liam and Mason were brilliant ! Can’t fault them, just wish I could of bought all my garden tubs but there wasn’t room on the van

3 out of 5 houses in our chain used Stephens....says it all. Great service from start to finish. Made the stressful experience of moving house so much better. Would 100%recommended to anyone.

Very fair priced, the team were professional Nothing was a problem for him. They went far and beyond is definitely recommend and I must say it was very good value for money I would’ve paid a lot more to get a service how it was

The absolute worst company I’ve ever dealt with when it comes to moving.

Shocking service.

Brilliant company.
Would highly recommend.

Very clear instructions beforehand, great comms and the team on the day were excellent. Moved everything really quickly, nothing was broken during the process. Would definitely use Stephen’s again!

we had a very smooth move thanks to Stephens Removals would highly recommend take all your stress away and the guys who done ours was fantastic couldnt have asked for more

Stephen’s were really efficient and accommodating!

They were able to accommodate our short notice move, on the day they were efficient, friendly and happily waited whilst we were able to go and get the keys. Thank you so much!

Everything worked out like a clockwork. Staff, especially Tracy were very helpful and the whole experience of moving was seamless. I had previously used this firm 35 years ago and I am glad it is still operating

Good customer service throughout the process good advice given great group of people well informed.
On the move date all went with out a problem.
Care was taken with our furniture will use them again and recommend them.

The team from booking right until the end were great. Tracey was so friendly and pleasant on the phone each time we spoke, she arranged the appointment for a surveyor to measure up and provide a quotation, as well as the booking process. The team on the day, all three of them were excellent and very caring.

Help full , professional,

First class experience with Stephens on our recent house move, involving a full top to bottom packing service beforehand. From initial contact with the office through to the on site survey, packing and moving day itself the entire team who helped us were professional, experienced, friendly and extremely helpful. The service provided was absolutely first class and made what is inherently a stressful process so much easier. Packing, loading and unloading was done with care and professionalism, and furniture was dismantled and reassembled brilliantly. On moving day itself they pulled in every resource needed to complete the job to quality and time. Would thoroughly recommend and would not hesitate to use again.

I received exceptional customer service from the very first phone call to the last item moved. The office staff were very helpful and pleasant. They dealt with any concerns I had in a kind, thoughtful and reassuring manner. They made several telephone calls before and after the move to keep me informed and check everything was ok.
The crew were efficient, careful and quick and offered extra help along the way.
I can’t speak highly enough of the service I received from Stephens Removals.

The whole team were exceptional particularly as I wilted at the end of the day!!

Very happy with Stephen’s Removals from speaking to the office staff, to Martin the Estimator through, through to the 4 fellas who loaded my furniture and stuff into the lorry on day one all within 2 hours and a bit of a carry including dismantling furniture, to the 2 fellas who drove 3+ hours and again delivered within 2 hours including putting stuff back together again with no breakages, great packing team by Sally and Rebecca! Would highly recommend this company to anyone who is moving in the near future

Great service from Stephens, from the quote to final moving , the company excelled themselves and would recommend them to anyone moving house.

Very funny, helpful and professional