Store Yeelight Reviews 

The product was delivered. The package was damaged, but the light strip worked fine. The music sync function is terrible. However, three years later, it no longer connects. Don't buy it! Also no costumer service.

Vendor does not respond to messages or emails and will not fulfill orders. They are taking money from orders and not fulfilling them. They will not respond to questions and complaints about the order. It's been 9 months.

I purchased Yeelight Curtain Lights through the Wyze online store on November 14, 2025. After approximately 7½ months of normal use, the lights failed completely, well within the advertised one-year manufacturer's warranty.

I contacted Yeelight to request warranty service. After providing the requested information, Yeelight acknowledged the issue could be an internal malfunction but repeatedly referred me back to the seller. Wyze informed me that Yeelight is responsible for warranty claims for this product.

Yeelight later stated the product was end-of-life and that it had no stock at its headquarters. However, the product remained listed for sale on Yeelight's official website. Despite multiple follow-up emails requesting a replacement, comparable product, or refund, Yeelight did not provide any warranty remedy.

After exhausting every reasonable attempt to resolve the issue directly with Yeelight, I filed a consumer complaint with the Ohio Attorney General's Consumer Protection Section. At this point, I am simply seeking a refund of my $57.21 purchase price because Yeelight has not honored its one-year warranty.

Order placed December 2025. Goods never received. Refund promised on 9 May 2026 but never received. Support no longer responds.

Fraud. Ordered for 200 USD and never received any product. Customer service is non-existing. 200 USD are lost.

I bought the Yeelight Obsid RGBIC Light Strip for Samsung integration with my 77” S77Q90F (2025), and it worked like a charm. The app is simple, the instructions are clear, and the performance is amazing — exactly what I was hoping for.

I was initially a bit worried after reading some negative comments here and thought my order might never arrive. However, the delay was due to the Chinese New Year, and the team kindly apologised and handled everything professionally.

Overall, a super experience. I would definitely recommend Yeelight.

As many have said, the connectivity of these 'smart' bulbs is horrible and I have spent over two hours trying to get them to connect. The app will NOT allow me to set the wifi to the 2.4Gh band and now ALL of my bulbs are dumb and do not connect.

NEVER buy a Yeelight and spend the money to get a reputable brand instead.

DO NOT BUY. I bought 2 large ceiling LED ligths, both had flicker and were getting too hot, i emailed for return and refund, never heard back from them. I emailed many many times, to all email addresses mentioned everywhere.

I ordered two light bulbs three weeks ago and still haven’t had a single update on shipping or dispatch. I’ve sent two follow-up emails and got no reply at all. In the end, I had to go through my bank for a refund—way too much hassle for something as simple as two bulbs. Honestly, the more I think about it, the more this feels like a scam. Avoid at all costs!

I am an EU citizen, and my order never arrived at the final destination. I understand that this could be the delivery company at fault, but nevertheless, the responsibility for the delivery of the package is theirs. I tried to contact support, and the experience with them was poor, to say the least. I had to open a contest with the bank to get my money back. This could have gone another way; they could have shipped my package again, and I would have been their client forever. Now I will go and buy Hue.

Warning: don't trust the official yeelight store. Their customer service will not resolve problems with delivery. In my case I paid for two lights, and they only sent one. The weight of the package was written on the delivery box, and shows only one light was sent. On raising this with customer service I first got an automated response, then 2 days later a response asking for photos of the package, which I quickly sent. And now it's been more than two weeks with no reply despite a number of chasing emails from me. It would be so easy for them to resolve but they really don't seem to care, and now I've got to work out how to bring a consumer rights complaint or legal claim.

Trash connectivity, trash app, trash product. Do not buy 🗑️

I have bought yeelight w3 color. And it is worst piece of s*it i ever bought.
Bulb keeps loosing wifi and i cant reconnect it. When i contacted with producer the only anwser i got is to contact with shop i have bought it.

There are scammer. There aren't provide my product. Don't buy anything from this website