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Straight Spoke Reviews 

5
•
TrustScore 4 uit 5

4,1

Fietsenwinkel
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Bedrijfsgegevens

  1. Fietsenwinkel
  2. Kampeerwinkel
  3. Buitensportwinkel
  4. Speeltuintoestelleverancier
  5. Sportwinkel
  6. Zwembad

Geschreven door het bedrijf

Ride. Play. Explore. Straight Spoke is the year-round family adventure store, helping people get outdoors, stay active, and enjoy more time together. What began in 2024 as a specialist e-bike retailer has grown into a destination for active family living. Alongside electric bikes, traditional bikes, kids' bikes, and ride-ons, you'll now find trampolines, climbing frames, swimming pools, sandboxes, and outdoor play equipment designed to bring families together. We believe some of life's best moments happen outdoors. A family bike ride on a sunny weekend. Children discovering new adventures in the garden. Friends and family making memories that last long after the day is over. As a family-run business, we focus on quality products, honest advice, straightforward service, and reliable UK-wide delivery. Whether you're choosing your first e-bike, creating an outdoor play space, or planning your next family adventure, we're here to help you ride more, play more, and explore more.

Contactgegevens

4,1

Goed

TrustScore 4 uit 5

5 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(5)

5 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie
Beoordeeld met 5 van de 5 sterren

Fantastic customer service from Diana

Fantastic customer service from Diana! I was contacted personally after price checking a trampoline. From the start the level of customer service was excellent, all the way through to delivery. Couldn't recommend strongly enough. Thanks very much.

20 juli 2026
Review zonder uitnodiging
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Antwoord van Straight Spoke

Thank you so much for your wonderful review!

We are delighted to hear you were happy with the service from your initial enquiry right through to delivery. We always aim to make the buying experience as straightforward and personal as possible, so it's fantastic to know that came across.

Your recommendation truly means a lot to us. We hope you and your family have countless hours of fun on your new trampoline!

Thank you again for choosing Straight Spoke.

Beoordeeld met 5 van de 5 sterren

I thought the customer service and the…

I thought the customer service and the bike are 100% and would recommend 💯
I can’t give any bad feedback as there isn’t any

3 juni 2026
Review zonder uitnodiging
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Antwoord van Straight Spoke

Thank you so much for your fantastic review!

We're thrilled to hear that you're happy with both your bike and the customer service you received. Knowing that you'd recommend us and couldn't find any negatives is wonderful feedback for the whole team.

We really appreciate your support and hope you enjoy every mile on your new bike! 🚲

The Straight Spoke Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, prompt and professional. No issues with delivery, on time and undamaged. Very please with my purchase. Would definitely recommend this store to anyone.

3 juni 2026
Review zonder uitnodiging
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Antwoord van Straight Spoke

Thank you for taking the time to leave such a wonderful review.

We're delighted to hear that you were pleased with both our customer service and delivery experience. Providing prompt, professional support and ensuring orders arrive safely and on time are things we work hard to achieve, so it's fantastic to know we met your expectations.

We're especially pleased that you're happy with your purchase, and we truly appreciate your recommendation. Feedback like yours means a great deal to our team.

Thank you for choosing Straight Spoke.

Beoordeeld met 5 van de 5 sterren

Excellent customer service


Had a great experience with this company, very helpful and friendly team, very knowledgeable about their nice range of products. Easy to navigate on the store. Highly recommended!

28 april 2026
Review zonder uitnodiging
Logo Straight Spoke

Antwoord van Straight Spoke

Thank you for your kind words — we really appreciate you taking the time to share your experience.

It’s great to hear that you found the team helpful, friendly, and knowledgeable. We put a lot of care into both our product selection and the support we offer, so it’s fantastic to know that came through.

We’re also glad you found the store easy to navigate — making the whole process feel simple and enjoyable is exactly what we aim for.

Thanks again for your recommendation, and we hope you’re enjoying your new ride. We’ll be here whenever you need us. 🚲

Beoordeeld met 5 van de 5 sterren

Quality bike backed by Excellent Service

I recently purchased from Straight Spoke and couldn’t be happier with the experience. From start to finish, everything was seamless. The website was easy to navigate, with a great range of products and clear, detailed descriptions that made choosing the right bike straightforward.
Delivery was impressively fast, and everything arrived well-packaged and in perfect condition. The quality of the product itself exceeded expectations – you can tell they really focus on offering excellent quality bikes.
What stood out most was the customer service. Communication was prompt, friendly, and genuinely helpful, which made the whole process feel smooth and stress free.
I wouldn’t hesitate to order from Straight Spoke again and would highly recommend them to anyone looking for quality bicycles backed by excellent service.

22 april 2026
Review zonder uitnodiging
Logo Straight Spoke

Antwoord van Straight Spoke

Thank you so much for taking the time to share such a thoughtful review — it genuinely means a lot to us.

We’re delighted to hear that everything from browsing the site to delivery and the bike itself met (and exceeded!) your expectations. We put a lot of care into making the experience as smooth and straightforward as possible, so it’s great to know that came through.

Your kind words about our customer service really stand out — that personal, helpful touch is something we care deeply about, so it’s brilliant to hear it made a difference.

We hope you’re enjoying every ride, and we’ll be here whenever you’re ready for the next one.

Thanks again for your support and recommendation. 🚲

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