StrapsCo.com Reviews 351

4 stars: This company deserves 5 stars for the quality of their products and how they are recently working at making things right with their customers. Minus one star due to receiving incorrect items, but they did resolve this issue with me. Will definitely order from this company again. Full review below.

I've ordered from this site a few times. Mainly because I prefer the canvas straps (my skin breaks out with the silicone and there aren't many companies that make these kind of straps). After two successful watch strap orders, I decided to try the screen protectors. I did recieve the wrong size but they were a very low price so I let it go and decided to stick with just ordering the straps. I placed another order a little over a month ago and unfortunately, the strap wasn't the right size. I know that a lot of the reviews mention poor customer service, and I'm elated that this caught the attention of Martin Syrovatka, the president of this company. He personally called me one day to not only apologize for me receiving the wrong item, but to make it right. He asked if I still had the same watch (I do). He said he sees that from my previous orders I needed a 16mm and they sent me an 18mm. He shipped me the correct watch band at no additional cost to me, AND refunded my payment for the wrong item received. I'm so very glad this company is paying attention to their customers feedback and improving the way they operate and handle business. Bravo. Will order again.

Awesome place to purchase replacement wrist watch bands.

Good prices, easy to order.

Ease of shopping for my various watches. Price, my second order definitely include quality, and I would say great customer service but have never had an issue. From my purchases so far I highly recommend StrapsCo, they put the style back in your watches. It's like buying new watches without the cost, and having friends ask when did you buy all of these new watches. That's the fun part.

I ordered a link band for my Apple Watch and when I tried to remove some of the links (with the tool I ordered) some of them would not come out. When I returned the band and the tool, they would not refund me because the band “showed signs of use.” They offered me store credit, but I don’t need another defective band from them. I would steer clear of this website.
I couldn’t wear the band with all the extra links, and the extra links would not come out, even using the tool I bought from this site. So this constituted “signs of use” in their book. It was a defective band, period.

And now, months later, they finally contacted me and gave me a refund. I hope customer service improves.

Very good quality watch straps at reasonable prices. Fast shipping as well. Thanks!

the Ordering process went well. Now, I’ll wait until after the band is delivered to complete the Review.

Great selection but a times I'm going with my second choice because the 1st is out of stock. Wish you had a better inventory stock.

I have ordered three times now from StrapsCo and it’s been all great experiences!

I have been a StrapsCo. customer for a number of years.

For me, they offer a very nice selection of watch straps at a very reasonable price. Overall, the quality is excellent across their offerings.

As watch collector with over 30 watches, many that are vintage, I like to show some color with my straps and StrapsCo. offers some colorful straps.

I would highly recommend StrapsCo. if you want excellent quality at great value.

I ordered the wrong band, contacted customer service. You were very responsive. I sent the band in for exchange. Am awaiting the new one. You have been very helpful and friendly. Will buy from you again

Site made it easy to navigate & find what I wanted

Straps always has the best quality watch straps anywhere

My go-to for all my straps. I have big wrists and strapsco is the only place that has a good selection of extra long straps that fit.

This was honestly a FRUSTRATING AND DISAPPOINTING experience.

Strapsco loudly advertises a “NO HASSLE 30-DAY MONEY BACK GUARANTEE – FULL REFUND FOR ANY REASON.” That promise is the only reason I felt comfortable ordering. Turns out, it’s basically MARKETING WORDS WITH CONDITIONS THEY DON’T CLEARLY DISCLOSE.

I returned THREE WATCH STRAPS WELL WITHIN 30 DAYS because they DID NOT FIT MY WRIST. One of them even had POOR STITCHING THAT IRRITATED AND SCRATCHED MY SKIN. Apparently, actually trying on a watch strap (THE ONLY WAY TO KNOW IF IT FITS) is considered “used” and suddenly disqualifies you from a refund.

Instead of honoring their own guarantee, they refused to refund my money and tried to push STORE CREDIT. I DON’T WANT STORE CREDIT. I DON’T WANT ANOTHER PRODUCT. NONE OF THEIR STRAPS FIT ME — THAT’S THE WHOLE POINT OF THE RETURN.

This feels MISLEADING AND SHADY, and absolutely not what “NO HASSLE” OR “100% SATISFACTION GUARANTEED” means to a normal customer. If you expect their refund policy to be honored the way it’s advertised, THINK TWICE BEFORE ORDERING.

Fabulous products and great customer support and delivery.

Didn’t supply complete order as submitted.

I originally placed an order for three straps. Two were for my wife's Apple Watch and one was a Dassari FKM rubber for myself. I was so impressed with them that I ordered another six for myself. All were Dassari as I felt the small difference in price was worth. Most were FKM rubber and a couple are sailcloth. I'm enjoying them all and will mostly be back shortly to order more. Also customer service was excellent. I had a few questions and they were very responsive.