Good products delivered promptly. Only feed back i have which leaves me with a question mark is that the weights on the website ordering system attributes 1kg for every bracket; this significantly o... Toon meer
Bedrijf heeft geantwoord
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This was my first order from your company. Your web page stated that delivery is usually made within 3-5 days ( I was happy with that) I know I must have been lucky with the timing that I placed my or... Toon meer
Bedrijf heeft geantwoord
I made an online order for collection as I live locally, but I missed some items off my order so a quick phone call to a very friendly helpful lady, she was able to complete my order and was extremely... Toon meer
Bedrijf heeft geantwoord
I ordered the 2.5mm galvanisd strutchannel for a project, the product is of good quality and very sturdy, Had issues with delivery in that the scheduled delivery date wasnt met and i had to call t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We supply STRUT CHANNEL, Threaded Rod, Brackets & Fixings at sensible prices. We also supply made to order cut lengths.Theres NO MINIMUM ORDER with Fast UK Wide Delivery. Click Now!
Contactgegevens
Unit 215 -217 Sams Lane, B70 7EX, West Bromwich, Verenigd Koninkrijk
- 0121 553 4760
- info@strutchannelsdirect.com
- strutchannelsdirect.com
4,9
Uitstekend
466 reviews
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Excellent customer service
Excellent customer service. After courier misplaced goods I was given a full and detailed explanation and replacement goods were promptly dispatched.
10 april 2024
Antwoord van Strut Channels Direct
Thank you for taking the time to write this review, Jay!
We're so pleased to hear that you had an excellent experience with our customer service team.
We apologize for the inconvenience caused by the misplaced goods, but we're glad we could promptly dispatch the replacement items for you.
If you ever need anything in the future, please don't hesitate to reach out.
Thank you,
The Strut Channels Direct Team
A very prompt and efficient service.
12 april 2024
Antwoord van Strut Channels Direct
Hi Martin,
Thank you for your kind words and taking the time to write us this great 5 star review.
We're delighted to hear that you had a great experience with our service.
If you need anything else in the future, please don't hesitate to reach out.
Thank you,
The Strut Channels Direct Team
Perfect for what we need and great…
Perfect for what we need and great customer service. Thank you.
5 april 2024
Antwoord van Strut Channels Direct
Hi Alexandra,
Thank you for your kind words!
We're thrilled to hear that our products and customer service met your expectations.
If you need anything in the future, feel free to reach out.
Thank you
The Strut Channels Direct Team
Antwoord van Strut Channels Direct
Hi Paddy,
Thank you for the great feedback.
We're thrilled to hear that you're happy with the quality of our products and the speedy delivery.
If you need anything else, please feel free to contact us.
Thank you
The Strut Channels Direct Team
Very professional
Very polite and quick service. Professionally cut and smooth edge struts.
13 maart 2024
Antwoord van Strut Channels Direct
Hi Harvinder,
Thank you for your kind words!
We're thrilled to hear that you had a positive experience with our products and our bespoke cutting service.
If you ever need anything else, please don't hesitate to reach out.
Thank you
The Strut Channels Direct Team
Sa Surprised to find someone to cut these…
Surprised to find someone to cut these Ad hoc lengths for us.
Very efficient service delivered on time and an all round tidy job
Will definitely use them again
7 maart 2024
Antwoord van Strut Channels Direct
Hi John,
Thank you for your kind words! We're so glad to hear that you found our service efficient and delivered on time.
We're thrilled to offer our bespoke cutting service to meet our customer's specific needs.
Our goal is to provide a convenient and efficient solution for obtaining ad hoc lengths, and we take pride in delivering a quick and accurate job.
We're delighted to hear that you were satisfied with our service, and we're looking forward to assisting you again in the future.
Thank you for choosing us!
The Strut Channels Direct Team
Quick delivery product was what was…
Quick delivery product was what was offered
No problems
4 maart 2024
Antwoord van Strut Channels Direct
Hi Stephen,
Thank you for taking the time to leave us such a positive review!
We are glad to hear that you were satisfied with our quick delivery and that the product met your expectations.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out.
Thank you,
The Strut Channels Direct Team
Delivered to wrong address !!!
7 maart 2024
Antwoord van Strut Channels Direct
Hi Terry,
We appreciate you taking the time to share your feedback about your recent order experience. Please allow me to extend my sincere apologies for the inconvenience caused by the delivery mishap.
At Strut Channels Direct, we strive to provide an exceptional customer experience, and we regret that we fell short in this instance. Your satisfaction is our top priority, and we take such matters very seriously.
Rest assured, we have been in communication with the carrier regarding this issue and they have confirmed that the package was delivered to the correct address as per the shipping information provided. However, we understand that this does not alleviate the frustration and concern you experienced.
Please know that we are dedicated to working closely with our carrier partners to ensure that such incidents are minimized and that deliveries are made accurately and efficiently.
We will continue to address this matter diligently to prevent any future occurrences.
Once again, we apologize for the inconvenience caused, and we thank you for your patience and understanding.
If you have any further concerns or require additional assistance, please do not hesitate to contact our customer service team.
We are here to support you and ensure your complete satisfaction.
Thank you for choosing us and we look forward to serving you better in the future.
Best regards,
The Strut Channels Direct Team
Antwoord van Strut Channels Direct
Hi Rachel,
Thank you for your kind words!
We're delighted to hear that you are happy with our products and the fast delivery.
We really appreciate your support and hope to serve you again in the future.
Thank you,
The Strut Channels Direct Team
Everything was just fine.
15 februari 2024
Antwoord van Strut Channels Direct
Hi Philip,
Thank you for the lovely feedback!
We're delighted to hear that everything met your expectations.
If you ever need anything in the future, please don't hesitate to reach out.
Thank you,
The Strut Channels Direct Team
Good Service
12 februari 2024
Antwoord van Strut Channels Direct
Hi Lukasz,
Thank you for your kind words!
We're delighted to hear that you had a good experience with us.
If you need anything else, feel free to reach out.
Thank you
The Strut Channels Direct Team
Antwoord van Strut Channels Direct
Hi Andy,
Thank you for your kind words!
We're delighted to hear that we had everything you needed in stock.
If you have any further questions or require assistance in the future, please don't hesitate to reach out.
Thank you
The Strut Channels Direct Team
Great supplier to work with and very…
Great supplier to work with and very friendly on the phone.
15 januari 2024
Antwoord van Strut Channels Direct
Hi Kieran
Thank you for your kind words!
We're glad to hear you had a positive experience working with us.
If you have any further needs in the future, feel free to reach out.
Thank you
The Strut Channels Direct Team
Great service and a human being on a…
Great service and a human being on a phone line..
Super service, great product range
17 januari 2024
Antwoord van Strut Channels Direct
Hi Geoff,
Thank you for the wonderful feedback!
We're thrilled to hear that you had a great experience with our service and product range.
Our team is committed to providing top-notch customer service, and we're glad to hear that we hit the mark for you.
We appreciate your support and look forward to serving you again in the future!
The Strut Channels Direct Team
Excellent service
Great service sorted my delivery very fast. Used these a number of times great service & price.
20 december 2023
Antwoord van Strut Channels Direct
Hi Mr Griffiths,
Thank you for your kind words!
We're thrilled to hear that you've had such a positive experience with us.
We appreciate your continued support and look forward to serving you again in the future.
Thank you
The Strut Channels Direct Team
Excellent service.
Excellent service, friendly people and good prices too. Recommended 👍
20 december 2023
Antwoord van Strut Channels Direct
Hi Rafo,
Thank you for your kind words and recommendation!
We're delighted to hear that you had a great experience with us.
If you ever need anything else, feel free to reach out.
Thank you
The Strut Channels Direct Team
Antwoord van Strut Channels Direct
Hi Paul,
Thank you for your 5-star review! We greatly appreciate your kind words about our ordering process and communication.
We strive to make the process as easy and seamless as possible for our customers.
If you have any further feedback or inquiries, please don't hesitate to reach out.
Thank you again for choosing us.
The Strut Channels Direct Team
Quick efficient service
12 december 2023
Antwoord van Strut Channels Direct
Hi Michael,
Thank you for your 5-star review!
We are delighted to hear that you found our service to be quick and efficient.
We strive to provide the best experience possible to our customers and your feedback is greatly appreciated.
If you have any further needs or questions, please don't hesitate to reach out.
Thank you
The Strut Channels Direct Team
Easy quick delivery
30 november 2023
Antwoord van Strut Channels Direct
Hi Jeremy,
Thank you for your 5-star review and kind words about our easy and quick delivery service!
We appreciate your feedback and are thrilled to hear that you had a positive experience with us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you again for choosing Strut Channels Direct!
The Strut Channels Direct Team
Exceptional customer service
27 november 2023
Antwoord van Strut Channels Direct
Hi Susan,
Thank you for your brief but powerful review. We greatly appreciate your feedback and are pleased to hear that you found our customer service exceptional.
If you ever need further assistance or have any questions in the future, please don't hesitate to reach out.
We're always here to assist you.
Thanks for choosing us.
The Strut Channels Direct Team
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