I was reluctant to order after reading reviews but I ordered a coat and came exactly as image + within delivery time frame x Good quality, no issues x looks like people have issues with returns, I’... Toon meer
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Lees wat reviewers zeggen
Very poor customer service. They sent the wrong item which they admitted to then expected me to have to pay to send it back. I would not recommend buying from them
Ordered 3 items and stated it was delivered by royal mail. No one was home, they didnt leave it with a neighbour and my order was not left! Sent lots of emails and all they have said is not their faul... Toon meer
Terrible customer service my parcel was dumped in my garden and stolen in which I got In touch with the customer service and they told me to get InTouch with the police so I did and they gave me a lo... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Dress like a celebrity, Shop Now latest affordable trendy Dresses Tops Bodysuits Jeans.Perfect online store for womens fashion. Delivery on us what ever you Buy
Contactgegevens
2 Back Chapman Street , NE6 2XX, Newcastle Upon Tyne, Verenigd Koninkrijk
- Sales@styledup.co.uk
- styledup.co.uk
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I was reluctant to order after reading…
I was reluctant to order after reading reviews but I ordered a coat and came exactly as image + within delivery time frame x
Good quality, no issues x looks like people have issues with returns, I’d say go for your normal size x
I was skeptical at first because of the…
I was skeptical at first because of the bad reviews but I got my order in 5 days (ordered to germany) wich is very fast and it was like in the picture ans nice quality. I love it 💕
Very poor customer service
Very poor customer service. They sent the wrong item which they admitted to then expected me to have to pay to send it back. I would not recommend buying from them
Ordered 3 items and stated it was…
Ordered 3 items and stated it was delivered by royal mail. No one was home, they didnt leave it with a neighbour and my order was not left! Sent lots of emails and all they have said is not their fault its mine for not being in , no apology no nothing. Safe to say I won't be ordering from here again! Shocking customer service
Product looks just like the item on…
Product looks just like the item on your website.
And fast delivery
Terrible customer service my parcel was…
Terrible customer service my parcel was dumped in my garden and stolen in which I got In touch with the customer service and they told me to get InTouch with the police so I did and they gave me a log number so I emailed the company back and they told me they can't issue a refund without the goods been sent back discusting! £65 down 👎
Also there workers are nowt but gobby cows arguing the fact over and over on Facebook that basically they won't do anything for me! So U professional
Terrible customer service
Terrible customer service. My items never arrived, so I put the payments on hold while I contacted the company to find out what had happened. The items were for a holiday, and after waiting two weeks for a next-day delivery, I was left with no explanation.
I was told they couldn’t issue a refund or arrange delivery because they would deal directly with the company I paid through. My email didn’t receive a proper response, and I was made to feel as though I didn’t deserve an explanation as their customer.
I won’t be ordering from them again, and I’ll be making sure my friends and family know about my experience.
Sends terrible emails claiming that you…
Sends terrible emails claiming that you have placed an order.
I ordered a coat within 2 days of…
I ordered a coat within 2 days of wearing it the pocket has a hold in it for 85 pound it should not have a rip in it already will not be ordering anything again
There should be a zero rating
There should be a zero rating. Literally seconds after purchasing a coat I emailed customer service and asked if my order could be amended as I ordered the wrong size. I was then told it wasn’t possible because staff ‘work really fast’. A week after, still no coat and I was sent a refund email with no explanation as to why and no apology.
Soft cream bomber jacket has a thick…
Soft cream bomber jacket has a thick black zip which can't be seen on website pictures. Also the exact same jacket is sold on Amazon for £16.00 while Styledup are selling it for £32.00. They also do not offer free returns therefore I had to pay over £7 to return 1st class tracked with royal mail.
Really disappointed
Terrible experience with this company
Terrible experience with this company. They completely mishandled my return and refunded me less money than I was actually owed. I also had to pay £15 out of my own pocket to return the items, as they do not cover return costs, which makes returning anything unnecessarily expensive and difficult.
Their customer service has been extremely unhelpful, unprofessional and frustrating to deal with. On top of that, considering how expensive the items are, the quality is shocking. Some of the clothes had an unpleasant smell, and the fabric/colour even rubbed off and stained my fingers when touched.
I expected much better for the prices they charge. I definitely would not recommend this company based on my experience. Be very careful when ordering and returning items, and check your refund carefully.
Delivered faster than expected which…
Delivered faster than expected which can only be a good thing. I was kept updated with notifications ony parcel.
No customer service
There is no customer service because quite clearly there are no human beings working in customer service at Styledup. I am locked in an automated loop, I need a refund, I sent my package back and all they will say is "we refunded you check with your bank" which I've done and can confirm they have not sent the refund but you can't get passed the bot.
Incorrect order TWICE
Ordered a certain tracksuit from here via TikTok & paid £2.99 delivery (fine) only to be sent the wrong tracksuit, returned free of charge via TikTok & re ordered through there website paid another £2.99 delivery to then receive the same INCORRECT tracksuit… messaged to try get a resolution & extremely hard work & now having to pay for a return when this was no fault of mine. No organisation or management clearly checking parcels or monitoring complaints.
AVOID AVOID AVOID!
AVOID AVOID AVOID!
I purchased a coat from styled up and it was faulty in multiple places. They do not refund you fully including postage even when the item it FAULTY!
When you raise a complaint via email, it just gets ignored.
Rubbish customer service
Zero stars from me avoid this company…
Zero stars from me avoid this company customer service skills not existent place 2 orders in February both which were sent back and they are still refusing to refund me sending me lies saying they have refunded me when they haven’t absolutely disgusting avoid at all cost nothing but a bunch of SCAMMERS
Shocking
Shocking. Bought a coat for my daugjter for christmas. Should of been 95 quid. Fortunately didn't pay that much. After wearing a handful of times it's fit for nothing. Asked to send it back to be looked at and was told no. If its after 14 days it's tough. Its been 8 weeks and she has worn it 3 times. Shocking quality and customer service were really unhelpful.
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