SummitBicycles.comReviews 

48
TrustScore 1.5 uit 5

1,4

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Beoordeeld met 1 van de 5 sterren

I ordered a helmet that claimed to be 66cm. It isn't because the bicycle helmet did not fit my head. I attempted to return the item, and was told they could not accept the return and it was up to ME... Toon meer

Beoordeeld met 4 van de 5 sterren

I have ordered several items and received them much sooner than expected. The price is right and a lot less than what you would pay at a local store. Further, there is a lot more variety of choice... Toon meer

Beoordeeld met 1 van de 5 sterren

Our order experience lacked professional phone support, communication, and delivery follow-up. We purchased the bikes and requested delivery anytime after 4-5 days since we were out of town. We d... Toon meer

Beoordeeld met 1 van de 5 sterren

I tried to return an item with their "no questions asked" return policy. They confirmed that they received the return and the refund still has not been issued about 2 weeks later. There is no given em... Toon meer

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1,4

Zeer slecht

TrustScore 1.5 uit 5

48 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,4

Alle reviews

(48)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Good Price, Fast Delivery!

My experience with Summit Bicycles was excellent. The price was equal to or less than other places I checked out, the checkout experience was fine, and I received the product in less than a week.

I am used to having to wait a week to 10 days for "Free Shipping" deliveries, so I was surprised to see my bike rack arrive Thursday on a Monday purchase.

Thanks for the excellent service, Summit!

8 mei 2012
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great prices and shopping experience

Summit's prices are very reasonable and lower than many of their competitors. The website is really easy to navigate and includes information on the products. The shipment came within a few days of the order. I will definitely online shop at Summit again.

5 mei 2012
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Purchase Experience

I purchased 2 new Continental 4000 tires from Summit. They were delivered quickly and without a shipping charge. The experience was fantastic and I will shop here again!

8 april 2012
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Shipping problem but resolved with great comm. and customer service.

I ordered a set of tires via Summit, as Trek (and every where in my neighborhood) was out of stock of the particular make/model/size I needed. The free shipping sealed the deal and price was less than I would have paid at my local shop. Unfortunately, I never received the original shipment, but through timely, friendly, and professional communication (with Robert), a more than favorable resolution was reached. I received a new shipment in a timely manner and would more more than happy to order from them again.

6 april 2012
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Great prices, quality items, poor communication.

I placed my order and received no communication other than receipt of my order until Trek contacted me directly informing me that they had mixed up my order with an order meant for a store in Napa. To make a long story short, Tonja, the representative at Trek was very friendly and helpful in getting this straightened out. Throughout all of the confusion, Summit Bicycles didn't contact me once. In fact, I was quite surprised to see a packing slip with Summit Bicycles logo on it, as I had gotten the impression that they weren't involved in the process. As far as good points, They did have the best prices for my items, and the items I ultimately received were exactly as ordered. Given the choice, I would probably try to order directly from Trek next time.

29 maart 2012
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wonderful service!

When I received my bike carrier that I ordered it was damaged in shipping. I called Summit Bicycles and spoke to Robert. He was very prompt in handling this matter for me. Within 2 weeks I had my new bike carrier. I also received a follow up call from Robert to make sure that everything was okay. I will definitely shop here again. It was great service. Thanks!

29 maart 2012
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very fast delivery!

I got my order really fast, especially considering it had to come all the way across the country. Price was the best I could find anywhere. Thanks!

27 maart 2012
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

Order process was simple and easy. Will definately order from you again.

27 maart 2012
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

The product that I was interested in was not in available for when I needed it. Rob was able to put me into a better product (Garmin Edge 500) that ultimately is a product that better fit my needs. The package was shipped coast to coast in two days. This let me use the product sooner than anticipated. It's refreshing to have service like this. I highly recomend this shop to all my ridding biddies. Thanks!!!

24 maart 2012
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast Shipping, Low prices.

Its that simple. No one had lower prices and I was honestly shocked at how quickly my items got to me.

Good Job. Thank you. I will use again and recommend to all of my friends.

24 maart 2012
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Extremely Efficient

I looked everywhere to buy a better shock for my Honda Ruckus Scooter and this was the place that everyone on-line said worked the best. The ordering was easy, and the shipping was so quick from Germany!

23 maart 2012
Review zonder uitnodiging

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