Sunny Breaks Holidays Reviews 

169
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had the pleasure of having Diana as my agent to book my holiday for Amsterdam.Diana went above and beyond for me .please if you want to go on holiday try Sunny breaks holiday they will do everything... Toon meer

Beoordeeld met 5 van de 5 sterren

Many thanks to Diana for her patience, help and understanding! Our family, for the first time, decided to spend a vacation in Egypt, but we did not know where to start and what to do. Diana, gave full... Toon meer

Beoordeeld met 5 van de 5 sterren

I was very happy with the service I received from Nathan he was polite, helpful and sorted out the break I requested.

Beoordeeld met 5 van de 5 sterren

When we called we had seen a promotion for a holiday but unfortunately it was more expensive than we could afford. Our customer service representative at Sunny Breaks, John, was very helpful and under... Toon meer

Bedrijfsgegevens

  1. Reisbureau

Geschreven door het bedrijf

Sunny Breaks Holidays acts as an agent in respect of all bookings made on our website or by telephone. For all bookings, your contract will be with each individual supplier of your chosen Travel Service ( who may be the principal or the agent of the principal ) .When you book certain flights or a package holiday with Sunny Breaks Holidays, you can trust as you are fully protected under the ATOL scheme. You will receive an ATOL Certificate confirming what is ATOL protected. When you are booking your holiday with an ATOL protected agency means Peace of mind. for more information about financial protection ATOL scheme go to: www.caa.co.uk/atol- We're a local travel agency. When you book with us, you get best possible price, which is middle-man free. No Hidden Charges We don't add hidden extras cost. All trips include travel permit, lodging and fooding. There are no surprises with hidden costs. Cheap Holidays We at Sunny Breaks Holidays offers Luxury Holidays at low cost, as our product team thrive to get the offers from the suppliers directly at low and discounted prices to meet the need and to suit your pocket.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

169 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(169)

9 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

John

John, the agent, was very helpful, the holiday I enquired about was unavailable so he looked to find me an alternative which was booked very efficiently, couldn't have been more helpful.

25 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

I spoke to Nick on the phone and he helped me book the holiday I wanted with the dates great service.Keep up the good work

22 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you to John for assisting us with…

Thank you to John for assisting us with our holiday he was very friendly and professional and talked me through it all very well.

20 februari 2025
Review zonder uitnodiging
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Antwoord van Sunny Breaks Holidays

You're very welcome! We're so glad to hear that John was able to help make your holiday planning smooth and enjoyable. We'll be sure to pass along your kind words to him! If you need any further assistance, don’t hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

I was able to contact the company…

I was able to contact the company online with my query and John got back to me immediately. He answered my questions immediately and with no hesitation and was able to offer me a holiday within my budget and availability. He was extremely helpful and polite

19 februari 2025
Review zonder uitnodiging
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Antwoord van Sunny Breaks Holidays

Thank you for sharing your experience! We're thrilled to hear that John was able to assist you so promptly and effectively. It's great to know he helped find a holiday that suited both your budget and schedule. We really appreciate your kind words about his helpfulness and politeness. If you ever have more questions or need further assistance, we’re here for you!

Beoordeeld met 4 van de 5 sterren

I had to cancel my holiday as I…

I had to cancel my holiday as I couldn’t go on the date I won’t to go and they tried to get me the same as I had booked but got me better flight times and hotel

8 februari 2025
Review zonder uitnodiging
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Antwoord van Sunny Breaks Holidays

Thank you for sharing your experience! We’re so glad to hear that even though your original plans changed, we were able to find you better flight times and a hotel that worked out for you. It's always our goal to make sure you're taken care of, no matter the situation. If you need any more help or adjustments in the future, don't hesitate to reach out!

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, friendly and helpful agent, Nick. Great value holiday & options discussed to meet our needs. Would highly recommend. Now just hope everything works for the holiday on 13/2/25

3 februari 2025
Review zonder uitnodiging
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Antwoord van Sunny Breaks Holidays

Thank you so much for your kind feedback! We're thrilled to hear that Nick provided excellent service and helped find a great value holiday that suits your needs. We truly appreciate your recommendation. We hope everything goes smoothly with your holiday on the 13th of February, 2025, and that it's a fantastic experience! If you need any assistance leading up to or during your trip, feel free to reach out. Safe travels!

Beoordeeld met 4 van de 5 sterren

The modus operandi is human touch

The modus operandi is human touch. It's nice to have a human on the other side help you customise your holiday to your liking in the world of automation and AI. Its assuring especially when its your 1st international holiday.
Ease of contact is another highlight.

2 februari 2025
Review zonder uitnodiging
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Antwoord van Sunny Breaks Holidays

Thank you for your thoughtful feedback! We completely agree that the human touch makes all the difference, especially when planning something as special as your first international holiday. It’s great to hear that you felt assured and supported throughout the process. We're also glad you found it easy to get in touch—making everything as seamless as possible is always our goal. We hope your holiday is everything you’ve dreamed of and more!

Beoordeeld met 5 van de 5 sterren

I would just like to say they are…

I would just like to say they are amazing I have dealt with john this is my second time 5 stars

31 januari 2025
Review zonder uitnodiging
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Antwoord van Sunny Breaks Holidays

Thank you so much for your wonderful feedback! We're thrilled to hear that John has been able to assist you again and that you’ve had such a positive experience. It means a lot to us that you continue to choose us for your holiday planning. Looking forward to helping you again in the future! 5 stars all around! ⭐️⭐️⭐️⭐️⭐️

Beoordeeld met 5 van de 5 sterren

John was extremely helpful and very…

John was extremely helpful and very trustworthy of information with me and all round just very easy and straight forward to talk with will definitely be back again with this company and John himself

28 januari 2025
Review zonder uitnodiging
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Antwoord van Sunny Breaks Holidays

Thank you so much for your kind words! We're delighted to hear that John made your experience so easy and straightforward. It's wonderful to know that you found him helpful and trustworthy. We look forward to welcoming you back in the future and are excited that you’ll be working with John again!

Beoordeeld met 5 van de 5 sterren

Helpfully and polite

John is very polite and has helped me with everything iv needed to book my family holiday thank.
Exceptional customer service is a cornerstone of any successful business. Providing prompt and helpful assistance ensures client satisfaction and fosters loyalty. Going the extra mile to meet individual needs creates a positive and memorable experience. A dedicated approach to problem-solving builds trust and confidence. Such commitment to excellence deserves recognition and commendation.
Thanks john

27 januari 2025
Review zonder uitnodiging
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Antwoord van Sunny Breaks Holidays

Thank you so much for sharing your experience! We’re thrilled to hear that John has been so helpful and polite in assisting with your family holiday. Your thoughtful words truly highlight the dedication and care he brings to his work. We couldn’t agree more that exceptional customer service is key to creating positive and lasting experiences. We’ll be sure to pass on your appreciation to John – thank you again for your kind recognition!

Beoordeeld met 5 van de 5 sterren

Nick was great

Nick was great, very patient and helpful when trying to find me a short haul holiday with specific departure date. Kept loosing each other on live chat because of my signal but always found a way to get back in touch with me to complete the booking. Final payment taken by John who was also very professional and attentive

26 januari 2025
Review zonder uitnodiging
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Antwoord van Sunny Breaks Holidays

Thank you so much for your kind feedback! We’re thrilled to hear that Nick was patient and helpful in finding the perfect short-haul holiday for you, even through the challenges with the live chat. It's great to know that both he and John were able to provide you with the professional and attentive service you deserve. We appreciate your persistence, and we’re so glad everything worked out! If you need anything else, don’t hesitate to get in touch!

Beoordeeld met 5 van de 5 sterren

Informative & helpful

27 januari 2025
Review zonder uitnodiging
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Antwoord van Sunny Breaks Holidays

Thank you for your feedback! We're glad to hear that you found our service informative and helpful. If you need any further assistance or have more questions, feel free to reach out anytime!

Beoordeeld met 4 van de 5 sterren

1st time on a comparison holiday website

I thought the Web site I did use was alright 'holiday discount centre' the price was good but then it kept rising so it wasn't the price on the web site but the representative did sort it out in the end to a price I wanted to pay so I am pleased with my 1st time experience of a holiday comparison website 😀 just a thing to bare in mind about whatever phone system they use couldn't make out a thing the rep was saying he had to phone me back on his landline.

25 januari 2025
Review zonder uitnodiging
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Antwoord van Sunny Breaks Holidays

Thank you for sharing your experience! We’re glad to hear that, despite the initial pricing issue, our representative was able to sort everything out and get you the price you were happy with. We appreciate you bringing up the phone system issue – we’ll definitely take that into consideration to improve future communications. We’re thrilled this was a positive first experience with a holiday comparison website, and we look forward to assisting you again in the future!

Beoordeeld met 5 van de 5 sterren

Great

very patient and understanding. Went the extra mile with reassurance.

26 januari 2025
Review zonder uitnodiging
Logo Sunny Breaks Holidays

Antwoord van Sunny Breaks Holidays

Thank you for your kind words! We’re so glad to hear that you felt supported and reassured throughout your experience. Going the extra mile for our customers is something we always strive for, and we’re thrilled that it made a difference for you. If you ever need further assistance, we’re here to help!

Beoordeeld met 5 van de 5 sterren

I spoke to John who was extremely…

I spoke to John who was extremely helpful and very patient with me, thank you john, your a star x

26 januari 2025
Review zonder uitnodiging
Logo Sunny Breaks Holidays

Antwoord van Sunny Breaks Holidays

Thank you so much for your kind words! We're so glad to hear that John was able to assist you with patience and care. We’ll be sure to pass along your appreciation to him—he'll be thrilled! If you ever need help again, don’t hesitate to reach out. Thanks again! 🌟

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