Sunvil Reviews 

Amazed at some of the reviews on here. My experience was perfection. Booked through Miles Morgan, a Sunvil holiday to Sivota, Greece at the Sioutis Hotel Apartments and it was bliss from beginning to end. Boarding passes and Flight ticket/Accommodation vouchers/Transfer docs/instructions/helpful tips pack all arrived a week prior to holiday. Messages from local rep received before departure and on flight day. Met at airport and escorted to transfer taxi. Given 24-hour contact number by very friendly and helpful area rep. And accommodation was superb. Same ease to travel home. I would rate Sunvil top class judged by my experience.

After returning from a holiday in Greece in September 25, we booked a holiday for September 26 to ensure we could stay in a particular property. We paid a deposit of £500 for a holiday costing approx £4800. This week thinking the outstanding amount must be due, we tried to find our booking. No booking. After 3 days of trying to speak to someone, we found out they had double booked and we had no holiday. They scrabbled around trying to provide alternatives but none had all the features of the original that we wanted. They offered to return the depisit and claim we cancelled the booking despite the fact they are in breach of contract. Definitely wouldn't recommend them

We stayed in the Kalami Bay Apartments in June '25 and having paid over £1200 for the room only for just 7 days - our expectations were high. Whilst the Kalami Bay apartments are in a lovely location and the pool area is nice, the quality of the accomodation was poor - very basic and in serious need of attention. Worst of all was that for the first three and a half days of our stay we were without any hot water to shower. This was eventually fixed. For the last two days the pool was turning green and needed a chemical clean. The door to the toilet in the apartment would not close as the lock had been drilled out – you had to put your foot against it to keep it closed. There were also many other issues with the room.
I politely complained to Sunvil’s Managing Director back in June '25 and have contacted him several times since with no response - it is now the end of October '25. In his last three emails he assured me each time that he would get back to me the next day and never did. We received very poor service and value for money from Sunvil.

Last week we set off for a week on the Greek island of Sifnos. Due to an EasyJet fiasco at Gatwick - don’t get me started on them! - we took off over four hours late and certain to miss our ferry from Piraeus. Sunvil were amazing, phoning me several times as we sat for four and a half hours in the plane on the tarmac, quickly arranging overnight accommodation in Athens and rejigging our transfer details. They took the stress out of the situation in a calm and professional manner.

This company is highly recommended.

I booked a holiday with this company, due to corona virus they cancelled. I spoke to the director, a horrible little man, who told me he had my money but was refusing to refund me. He told me I had to go through my travel insurance, As I had not cancelled the holiday the law is very clear, they have to refund me. I have raised complaints with ATOL, my bank, my insurance company. what they are doing is illegal, but the director is only concerned with keeping my £3,400 5 day holiday. I would urge anyone thinking of booking with this company to think again. if something goes wrong which they are legally accountable for, they should refund. Do you really want to run the risk???? All they are interested in is rebooking, with fee's they even sent me, for my insurance company a bill for late cancellation!! Criminal, fraudulent and deeply concerning.