This case is amazing. With the added wallet makes it very durable. The added bonus is what you can do with the magnetic wallet. Makes a great hands free- video watching device. No more leaning it aga... Toon meer
Bedrijf heeft geantwoord
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This is the gold standard for customer care. I gave them my information and boom I had a replacement on the way. I’ve been using Supcase for nearly a decade. I trust all of my electronic devices to Su... Toon meer
Bedrijf heeft geantwoord
The case is really nice. You got that right. I've unintentionally dropped my phone several times. It appears the only issue I have is a failure in the fingerprint sensor. Im not sure if it's the... Toon meer
Bedrijf heeft geantwoord
My holster for my iPhone 13 mini had broken. As an older person, I dislike carrying the phone in my pocket. Unfortunately, the model appears to be discontinued. I called your customer service rep who... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection. Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
Contactgegevens
5770 SHILOH RD STE 100, 30005-8428, ALPHARETTA, Verenigde Staten
- Toll Free +1 888-981-8159
- support@supcase.com
- supcase.com
4,5
Uitstekend
114 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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A quick email and a couple of photos…
A quick email and a couple of photos and boom. It's done. New holster arrived two days ago. The customer service is excellent. Love a company that stands by their warranty.
20 april 2026
Antwoord van SUPCASE
Hi Grant,
“A quick email and a couple of photos and boom” — couldn’t have said it better ourselves 😄
Really glad the whole process was quick and hassle-free, and that your replacement holster got to you in no time. That’s exactly how we want things to go when our customers need support.
Also means a lot to hear you appreciate us standing by our warranty — we’ve always got your back on that.
Thanks again for sharing this!
Best regards,
Supcase Support Team
This is the gold standard for products and support…
This is the gold standard for customer care. I gave them my information and boom I had a replacement on the way. I’ve been using Supcase for nearly a decade. I trust all of my electronic devices to Supcase. Great products, great support, great experience. End of story.
13 april 2026
Antwoord van SUPCASE
Hi Daniel,
This is amazing to read — thank you for taking the time to share it 🙌
“Gold standard for customer care” is not something we take lightly, so hearing that your replacement was handled quickly and smoothly really means a lot to the team. And wow — nearly a decade with Supcase… that kind of trust is something we genuinely appreciate more than we can say.
It’s great to know our products have been able to consistently protect your devices over the years, exactly as intended. That “boom, replacement on the way” moment is exactly the experience we aim for when something goes wrong 👍
We’re grateful to have you with us all this time. Thanks again for your continued support!
Best regards,
Supcase Support Team
Customer service
19 april 2026
Antwoord van SUPCASE
Hi there,
Really glad to hear you were happy with our support 😊 Appreciate you sharing this.
Best regards,
Supcase Support Team
Received an iPhone 16 pro max beetle…
Received an iPhone 16 pro max beetle phone case, the case is near fully enclosed, the screen protector on the front doesn’t fit, the screen is curved when the phone goes inside the case, this is like an air bubble between the phone screen and the see through protector which means when I type I’m pressing against air before my thumbs feel pressure on the phone, terrible quality, only revived it a few days ago, I’m sure they will respond saying sorry to hear that etc however I think that’s designed to keep new customers thinking well at least the company is responding that’s a good sign, however, if your easily swayed by a comment by the company over the actual quality of the product your about to buy then you may be lambs to the slaughter
15 april 2026
Review zonder uitnodiging
Antwoord van SUPCASE
Hi Sam,
That’s not how the case is supposed to feel when it’s fitted, so I understand why that would be frustrating to use.
From what you’re describing, it sounds like something isn’t sitting right between the phone and the front cover. We’d like to actually see what you received and check it properly rather than guess from a description.
If you’re open to it, send us a couple of photos when you get a chance and we’ll take it from there.
Best regards,
Supcase Support Team
Great products and service
So far, I bought a watch case for my galaxy watch and it's very durable and it looks good. My first one started to get a crack in it. And with the warranty, they replaced it at no cost. I highly recommend your products. I will get a phone case up on my next phone purchase.
17 april 2026
Antwoord van SUPCASE
Hi Vincent,
Sounds like that watch case has already been put through a bit — glad it held up well overall, and that the replacement process went smoothly when it needed it.
Really appreciate you planning to come back for a phone case too, that means a lot :)
Looking forward to being part of your next setup.
Best regards,
Supcase Support Team
I love the construction of the case and…
I love the construction of the case and the hoster. The customer service was also very good.
17 april 2026
Antwoord van SUPCASE
Hi D,
Good to hear the case is doing what you need, and that the holster’s been holding up so far 🙂
Also great to know you had a smooth experience with support.
Appreciate you sharing this.
Best regards,
Supcase Support Team
Rugged Case…
Supcase is one of best case I used they are stylish, rugged look and not easily to scratch. Moreover the price are reasonable, I’ll definitely get another one in the future.
10 april 2026
Antwoord van SUPCASE
Hi Lou,
This is great to hear :)
Always good when a case can handle daily use and still stay looking solid — sounds like it’s doing exactly that for you.
Thanks for the support, and really appreciate you saying you’ll be back again 🙌
Best regards,
Supcase Support Team
Antwoord van SUPCASE
Hi John,
Thank you for the kind words — we really appreciate it :)
We’re glad to hear you had a great experience with our customer service. That means a lot to the team!
Thanks again for your support 🙏
Best regards,
Supcase Support Team
Best case I could find and great support
This case and belt clip holds my pixel 9 pro phone daily and has worked through miles of hiking, just beneath my fanny pack. It lets me easily get at my one-handed from the belt clip phone dozens of times daily. I can sit, stand or drive without the phone being uncomfortable or falling out out of the belt clip. I wear the phone horizontally, and have the belt clip through a pant belt loop, so it doesn't need to hook onto an actual belt, but I'm sure it could also do that. I initially purchased an Otter Box and my phone fell out of it daily till I had to send the phone in for repairs. This Supcase has saved the day for me. I do wish they had fun colors or patterns, but having my phone safe is far more important. One clip broke off the supcase belt clip after many months, but it was still within warranty and they sent a replacement.
9 april 2026
Antwoord van SUPCASE
Hi J Norris,
Thank you for sharing such a detailed experience — this was a great read 😊
Great to hear the case and belt clip have been holding up so well through daily use and even hiking. It’s exactly what we designed it for, so it’s awesome to know it’s working the way you need.
Glad our team could also get that replacement sorted for you under warranty. And noted on the colors — we’ll pass that along 🎨
Thanks again for your support, and we hope it continues to serve you well on all your adventures!
Best regards,
Supcase Support Team
My go to case for new iPhones
Supcase case has been my go to case whenever i purchase a new phone. Their cases are made with high quality materials. The design is pretty unique. And the best part of this is they offer it a very competitive price. Ive been a supcase user since the iphone 14 pro max days and still trusting the brand for my 17 pro max. Hoping to see more awesome cases from supcase
30 maart 2026
Antwoord van SUPCASE
Hi maestrongjake,
Really appreciate you sharing this 😊
It’s awesome to hear Supcase has been your go-to since the iPhone 14 Pro Max days — and still going strong on your 17 Pro Max! That kind of loyalty honestly makes our day.
Glad you’re enjoying the quality, design, and value we put into the cases. And noted on the “more awesome cases” part — we’re always working on new ideas, so stay tuned 👀
Thanks again for sticking with us over the years!
Best regards,
Supcase Support Team
Flawless Experience
I've been a Supcase fan for a little over 6 years now and have never had any sort of issues with them, be them regarding the delivery experience or the products themselves. Their Unicorn Beetle Pro cases work as expected and serve their function flawlessly, having always protected my phones just as I expected.
14 april 2026
Antwoord van SUPCASE
Hi Chris,
Six years as a Supcase fan is seriously impressive — we really appreciate that kind of long-term trust.
It’s great to hear your Unicorn Beetle Pro cases have consistently done their job and kept your phones protected exactly as expected, and that your overall experience (from delivery to daily use) has been smooth throughout.👍
Thanks again for sticking with us over the years — it means a lot.
Best regards,
Supcase Support Team
Replaced case when the easel stand broke
1 februari 2026
Antwoord van SUPCASE
Hi Robert,
Appreciate you taking the time to leave this. We’re sorry the easel stand broke — that’s definitely not ideal.
Glad our team could get a replacement to you, and we hope the new one holds up much better 🤞
Best regards,
Supcase Support Team
I'm always satisfied with my supcase…
I'm always satisfied with my supcase products because of their durability and style. My cases always come quickly and are a perfect fit. Perfect phone protection
14 april 2026
Antwoord van SUPCASE
Hi Jack,
Sounds like your phone’s been in good hands 😄
Really glad the cases have been holding up well and fitting just right — plus getting to you quickly makes it even better 🙌
Thanks for sharing this!
Best regards,
Supcase Support Team
Excellent customer care and honoring…
Excellent customer care and honoring the warranty.
9 februari 2026
Antwoord van SUPCASE
Hi there,
Glad we could help get this sorted for you. Always good to hear the warranty process went through without any trouble.
Thanks for the kind words 💙
Best regards,
Supcase Support Team
Thank you for top tier quality and…
Thank you for top tier quality and shipping of my replacement. but I got one thing do I need to return of the broken part of my broken case?
13 april 2026
Antwoord van SUPCASE
Hi Bruce,
Glad to hear the replacement arrived safely and everything’s sorted. No action needed from your side.
If anything else comes up, feel free to reach out.
Best regards,
Supcase Support Team
excellent product
The design, the ease of use the versatility and the great customer service
13 april 2026
Antwoord van SUPCASE
Hi there,
Really nice to hear it’s been such a solid all-round experience for you. Good to know the design and everyday use are working out well.
And glad our support team could help too — that means a lot on our side.
Thanks for the kind words 🙂
Best regards,
Supcase Support Team
Customer service is absolutely…
Customer service is absolutely brilliant and the phone cases are probably the best on the market to be fair
13 april 2026
Antwoord van SUPCASE
Hi Julian,
Glad you’re happy with both the customer service and the cases — hearing them called “probably the best on the market” is honestly great to read :)
Best regards,
Supcase Support Team
Best accessory ever !
This is the best case & stand I’ve ever had for a cell phone. The stand pops right on & doesn’t come off til I remove it to charge my phone. It makes my calls a lot easier by holding the phone up & hands free when I’m needing to use my hands for writing notes when I need to do so. I will buy from SUPCASE again ! ! !
1 december 2025
Antwoord van SUPCASE
Hi Tim,
That’s awesome to hear :)
Glad it’s been working so well for you — especially with the stand staying secure like that.
Sounds like it’s really just made things easier day to day with calls and notes, which is great to hear.
Nice to hear from you — and even better that you’d come back for another SUPCASE!
Best regards,
Supcase Support Team
This case is amazing
This case is amazing. With the added wallet makes it very durable. The added bonus is what you can do with the magnetic wallet. Makes a great hands free- video watching device. No more leaning it against the “Beer Mug.” 😂😂
Definitely recommend both if you are looking for a well designed, very durable and dependable cell phone case / wallet combo. Highly recommended
12 april 2026
Antwoord van SUPCASE
Hi Rod,
This was a great read — and the “beer mug” solution gave us a smile 😄
Really glad to hear you’re enjoying the case and magnetic wallet combo, especially the hands-free feature for watching videos. That’s exactly the kind of everyday convenience we had in mind when designing it.
Thanks so much for the recommendation — we truly appreciate your support!
Best regards,
Supcase Support Team
Amazing Fast Service and experience
Bought a new case for the Fold 7 on Amazon and noticed the front of the case was damaged. Normally I would go through Amazon but they had run out of stock so I reached out to SUPCASE. I was glad I did they reviewed the case and asked for a photo and once received they sent me out a new replacement quickly. The quaility of the case 7 months on is amazing and would recommend !! Thanks
27 oktober 2025
Antwoord van SUPCASE
Hi Dave,
That’s a bit of a rough start with the damage 😅 glad you reached out instead of just dealing with it alone.
Happy we could sort a replacement quickly for you, and even better that the case is still holding up months later 💪
Appreciate you sharing your experience and recommending us — always good to hear real feedback like this.
Best regards,
Supcase Support Team
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