Bought an e sim for kuala lumpur malaysia and they gave me a hong kong e sim. Because of this my tiktok doesnt work and i upload to tiktok so for two weeks I cant do this. I sent a query to whatsapp a... Toon meer
Bedrijf heeft geantwoord
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I had a really great experience using Superalink eSIM during my time in Thailand. The activation process was smooth, and I had reliable internet connection throughout my stay, which made everythi... Toon meer
Bedrijf heeft geantwoord
I messed something up while installing esim. I texted their online support through whatsapp. Oh my god. They responded right away and with knowledgeable staff, problem solved right away. Thanks yo... Toon meer
Bedrijf heeft geantwoord
Bought an esim, coupon was not activated, they refunded the rest. Also helped me very good with troubleshooting, internet fast as hell. And first esim party, with a damn good service. Good shi✅
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
SUPERALINK TRAVEL eSIM SUPER AFFORDABLE & HASSLE-FREE CONNECTIVITY. Stable connection for travel eSIM with UNLIMITED. Superalink is always-On RAPID Customer Support. We are always ready to support you wherever!
Contactgegevens
8 TEMASEK BOULEVARD #42-01 SUNTEC TOWER THREE SINGAPORE (038988), 038988, SINGAPORE, Singapore
- +62 895-3087-6567
- help@superalink.com
- superalink.com
4,1
Goed
57 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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I had a really great experience using…
I had a really great experience using Superalink eSIM during my time in Thailand. The activation process was smooth, and I had reliable internet connection throughout my stay, which made everything—from navigating around the city to staying connected with work—much easier.
What stood out the most was their customer support. I ran into a small issue, and their team responded quickly and guided me step-by-step until everything was resolved. It’s rare to find such responsive and helpful service these days.
Overall, Superalink made my travel experience stress-free when it came to connectivity. Definitely a service I’d recommend to anyone traveling abroad!
15 april 2026
Review zonder uitnodiging
Antwoord van Superalink
Hi Frah,
Thank you so much for your kind feedback!
We’re thrilled to hear you had a great experience with Superalink, it means a lot to us.
Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected.
Safe travels,
The Superalink Team
ESIM NOT WORKING
Bought an esim, coupon was not activated, they refunded the rest.
Also helped me very good with troubleshooting, internet fast as hell. And first esim party, with a damn good service. Good shi✅
15 april 2026
Review zonder uitnodiging
Antwoord van Superalink
Hi William,
Thank you so much for your kind feedback!
We’re thrilled to hear you had a great experience with Superalink, it means a lot to us.
Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected.
Safe travels,
The Superalink Team
Great support service and quick…
Great support service and quick communication
12 april 2026
Review zonder uitnodiging
Antwoord van Superalink
Hi Lovepreet,
Thank you so much for your kind feedback!
We’re thrilled to hear you had a great experience with Superalink, it means a lot to us.
Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected.
Safe travels,
The Superalink Team
No customer service at all
Bought an e sim for kuala lumpur malaysia and they gave me a hong kong e sim. Because of this my tiktok doesnt work and i upload to tiktok so for two weeks I cant do this. I sent a query to whatsapp and chat and both have not replied. Whatsapp message gets viewed but no response. Absolutely poor service will definitely not be using them again
13 april 2026
Review zonder uitnodiging
Antwoord van Superalink
Hi Yasin,
We sincerely apologize for the inconvenience and the delayed response you experienced
We truly understand how frustrating this must have been, especially as it affected your work during your trip. This is not the experience we want for our customers, and we’re very sorry for this situation.
We have previously reached out to you via chat to help investigate and resolve the issue, but we haven’t received your response yet. Could you please kindly reply to our message and share the requested details?
Once we receive your reply, we will prioritize your case and assist you as soon as possible. We really appreciate your patience and hope we can make this right for you.
Safe Travel,
The Superalink Team
Great price and performance
Great price. Great support. Worked perfectly all over Da Nang for several weeks. I highly recommend
7 april 2026
Review zonder uitnodiging
Antwoord van Superalink
Hi Valued,
Thank you so much for your kind feedback!
We’re thrilled to hear you had a great experience with Superalink, it means a lot to us.
Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected.
Safe travels,
The Superalink Team
Worst experience ever
Worst experience ever! Bought 10 days Egypt data plan, with 5GBs daily. Barely usable! Stuck at Orange Egypt, and can’t switch to other networks. Avoid at all costs!
Better off to buy at the airport, much cheaper and reliable.
6 april 2026
Review zonder uitnodiging
Antwoord van Superalink
Hi DENZzzz,
We sincerely apologize for the inconvenience and the poor experience you had while using our eSIM in Egypt. We understand how frustrating it must have been to face slow or limited connectivity, especially when you rely on it during your trip. This is not the level of service we aim to provide, and we truly regret the situation.
We would greatly appreciate the opportunity to review your case in detail and make this right for you. Kindly contact us at help@superalink.com with your order details so our team can investigate and provide the best possible resolution.
Thank you for your patience and for bringing this to our attention.
Safe Travel,
The Superalink Team
I messed something up while installing…
I messed something up while installing esim. I texted their online support through whatsapp. Oh my god. They responded right away and with knowledgeable staff, problem solved right away. Thanks you. I will definitely use them again.
5 april 2026
Review zonder uitnodiging
Antwoord van Superalink
Hi David,
Thank you so much for your kind feedback!
We’re thrilled to hear you had a great experience with Superalink, it means a lot to us.
Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected.
Safe travels,
The Superalink Team
Antwoord van Superalink
Hi Matthias,
Thank you so much for your kind feedback!
We’re thrilled to hear you had a great experience with Superalink, it means a lot to us.
Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected.
Safe travels,
The Superalink Team
Excellent Service and cooperative…
Excellent Service and cooperative assistance/customer support team. I highly recommend for all international travellers.
Prices are reasonable. Payment method is secure. On demand customised data plan option is what I like most about Superalink.
It is a time saver buying esim online securely instead of looking for physical sim card every place you go.
31 maart 2026
Review zonder uitnodiging
Antwoord van Superalink
Hi Steel,
Thank you so much for your kind feedback!
We’re thrilled to hear you had a great experience with Superalink, it means a lot to us.
Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected.
Safe travels,
The Superalink Team
有Whatsapp的即時服務解決問題很貼心很不錯
有Whatsapp的即時服務解決問題很貼心very nice
The internet is well and smoothly
30 maart 2026
Review zonder uitnodiging
Antwoord van Superalink
Hi Hung,
Thank you so much for your kind feedback!
We’re thrilled to hear you had a great experience with Superalink, it means a lot to us.
Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected.
Safe travels,
The Superalink Team
Got it for Vietnam
Got it for Vietnam. Did not Test it yet but the support was very fast and helpful. Thanks again
28 maart 2026
Review zonder uitnodiging
Antwoord van Superalink
Hi Timo,
Thank you so much for your kind feedback!
We’re thrilled to hear you had a great experience with Superalink, it means a lot to us.
Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected.
Safe travels,
The Superalink Team
Very strong support team working 24…
Very strong support team working 24 hours, fixing issues just in case. Satisfied with this service
14 maart 2026
Review zonder uitnodiging
Antwoord van Superalink
Hi Hamdi,
Thank you so much for your kind feedback!
We’re thrilled to hear you had a great experience with Superalink, it means a lot to us.
Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected.
Safe travels,
The Superalink Team
Immediate successful support -fantastic
Unfortunately, I was one of 30,000 Germans stranded in Dubai during Iran's attack on targets in the United Arab Emirates. I was looking for a reliable eSIM. Through a sponsored link, I found an affordable eSIM from Superlink. Installation was incredibly easy; everything, including payment and setup, was done in just five minutes. However, I couldn't get mobile internet access. Frustrated, I immediately contacted them via WhatsApp. Within seconds, I received a reply asking for my order number, my phone model, and a screenshot of my mobile settings. Superlink immediately checked if the installation had worked and promptly advised me to activate data roaming. After that, it worked instantly. Such excellent customer service is simply unbeatable and made me very happy. A huge thank you and much appreciation for this wonderful support! I wish Emirates had done something like that, but they completely disappeared and didn't help anyone, only selling ultra-expensive tickets.
5 maart 2026
Review zonder uitnodiging
Antwoord van Superalink
Hi Jens,
Thank you so much for your kind feedback!
We’re thrilled to hear you had a great experience with Superalink, it means a lot to us.
Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected.
Safe travels,
The Superalink Team
Used in Singapore and had no issues
Hi. Used superalink in Singapore and worked without any issues. The price is really convenient.
20 februari 2026
Review zonder uitnodiging
Antwoord van Superalink
Hi Rodriguez,
Thank you so much for your kind feedback!
We’re thrilled to hear you had a great experience with Superalink, it means a lot to us.
Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected.
Safe travels,
The Superalink Team
I encountered an issue during the…
I encountered an issue during the installation of a SIM card and contacted customer service. Their response was prompt, and they efficiently resolved the problem, resulting in a highly satisfactory experience.
I have yet to see how it worked out once I travell.
19 februari 2026
Review zonder uitnodiging
Antwoord van Superalink
Hi Imran,
Thank you so much for your kind feedback!
We’re thrilled to hear you had a great experience with Superalink, it means a lot to us.
Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected.
Safe travels,
The Superalink Team
Very helpful support on tap when I needed it
Had a problem activating e-sim in Singapore. Messaged Supera Link - they got back to me pretty well straight away - suggested a fix, answered my questions, got me plugged in, and offered more help if any other issues. Just what I needed when I needed it!
18 februari 2026
Review zonder uitnodiging
Antwoord van Superalink
Hi Steve,
Thank you so much for your kind feedback!
We’re thrilled to hear you had a great experience with Superalink, it means a lot to us.
Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected.
Safe travels,
The Superalink Team
Hatten Probleme und der Support hat…
Hatten Probleme und der Support hat direkt geholfen. Netzt ist ok..
15 februari 2026
Review zonder uitnodiging
Antwoord van Superalink
Hi Doris,
Thank you so much for your kind feedback!
We’re thrilled to hear you had a great experience with Superalink, it means a lot to us.
Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected.
Safe travels,
The Superalink Team
my network 5 g .
my network 5 g .. but internet speed feel like 2 g... i don't recommend.still i have 4gb internet.. but speed to much slow..i hate this sim card.i washed my money 😢,always buffering
9 februari 2026
Review zonder uitnodiging
Antwoord van Superalink
Dear Customer,
We’re sorry to hear about your experience. Please note that network speed can vary depending on coverage conditions, location, and temporary congestion in certain areas.
We would truly appreciate the opportunity to review your case individually and see how we can make this right for you. Kindly contact us directly at help@superalink.com with your order details so our team can investigate and provide an appropriate resolution.
We value every customer’s experience and look forward to assisting you.
Best regards,
The Superalink Team
I had some issues about my cell…
I had some issues about my cell settings and it was really reactive
8 februari 2026
Review zonder uitnodiging
Antwoord van Superalink
Hi Babas,
Thank you so much for your kind feedback!
We’re thrilled to hear you had a great experience with Superalink, it means a lot to us.
Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected.
Safe travels,
The Superalink Team
Amazing and to be trusted for sure
Amazing and to be trusted for sure. I tried for the first time and instantly works perfect. You guys are the best! Always will be using you on my travels for sure
30 januari 2026
Review zonder uitnodiging
Antwoord van Superalink
Hi Mohammad,
Thank you so much for your kind feedback!
We’re thrilled to hear you had a great experience with Superalink, it means a lot to us.
Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected.
Safe travels,
The Superalink Team
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