Being the longtime stylist and using several different methods of hair extensions, the butterfly weft works well for someone who can't handle a sew in or someone who can't have the tug of a clip on, I... Toon meer
Bedrijf heeft geantwoord
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I just received my halo extensions and they are absolutely beautiful. I cannot wait to put it in. The texture of the hair is perfect and the color matches my hair perfect. Thank you superior hair exte... Toon meer
Bedrijf heeft geantwoord
The hair feels fine. Nothing special but not cheap feeling. The color is a little off than what I expected by the description
Bedrijf heeft geantwoord
I have been trying to contact the company multiple times about my order. I bought from this company because they have same day dispatch. They keep telling me my order has been dispatched and ignoring... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Superior Hair Extensions Global
Geschreven door het bedrijf
Superior Hair Extensions US provide luxury 100% Human Hair Remy Hair Extensions across both customers and salons for over 20 years.
We have dominated the New Zealand Market and are making our way to the rest of the World! We specialise in temporary and permanent extensions, We offer over 15 different methods across 38 shades from 14inch to 26inch! Our factory direct-to-consumer company, allows us to pass the savings on to you!
Our Superior Hair products are stocked in over 3000 NZ and AUS hair salons because we offer the highest quality of luxury hair extensions that will seamlessly blend into your natural hair, long-lasting & silky smooth!
We offer Free Colour Matching Services & an awesome Rewards Program for our loyal customers!
We stand by our moral code of Sustainably made and ethically sourced products.
SHOP CLIP IN EXTENSIONS
SHOP ULTRA SEAMLESS TAPE INS
SHOP ALL COLLECTIONS
We have dominated the New Zealand Market and are making our way to the rest of the World! We specialise in temporary and permanent extensions, We offer over 15 different methods across 38 shades from 14inch to 26inch! Our factory direct-to-consumer company, allows us to pass the savings on to you!
Our Superior Hair products are stocked in over 3000 NZ and AUS hair salons because we offer the highest quality of luxury hair extensions that will seamlessly blend into your natural hair, long-lasting & silky smooth!
We offer Free Colour Matching Services & an awesome Rewards Program for our loyal customers!
We stand by our moral code of Sustainably made and ethically sourced products.
Contactgegevens
Verenigde Staten
- info@superiorhairextensions.com
- superiorhairextensions.com
4,2
Goed
105 reviews
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The product I wanted and ordered was…
The product I wanted and ordered was apparently out of stock, so they offered to send me another product that they said I could color. The hair does not accept color. It is sealed and shades eq full processing time slid right off.
5 november 2025
Antwoord van Superior Hair Extensions Global
Hi Katie,
Thank you for reaching out and for your patience. We truly apologize for the mix-up regarding the product and the colour process not working as expected. We understand how disappointing this must be, especially after our team suggested an alternative.
As we’ve discussed via email, we’d love to work with you to find a resolution, whether that’s a replacement, refund, or another solution that works best for you. Your satisfaction is our priority, and we’re committed to making it right.
Please feel free to respond to our email, and we’ll ensure this is taken care of promptly.
— Team Superior Hair ✨
Beautiful hair quality
Beautiful hair quality, very soft and shiny and the delivery was fast, I will definitely purchase again.
29 oktober 2025
Antwoord van Superior Hair Extensions Global
Thank you so much for your lovely feedback! 💛 We’re so happy to hear you’re loving the beautiful, soft, and shiny quality of the hair, and that your delivery was fast! ✨
We’re thrilled to know you’ll be purchasing again — we can’t wait to assist you for your next hair glow-up! 💕
— Team Superior Hair ✨
I’m very disappointed with this…
I’m very disappointed with this company. Their website said the product was in stock, but that clearly wasn’t true. After placing my order, I found out nothing ships for weeks. They advertise 5–7 day shipping, but it’s actually closer to 14–20 days, which is completely misleading. Mind you I ordered from the “LA Warehouse saying it was in stock” and it takes 5-7 days for shipping! I did NOT order hair that was NOT in stock from the LA warehouse. If it’s not in stock it needs to say “not in stock” That way the stylist can plan on the time frame for shipping. All the hair I ordered said it was in stock in the LA warehouse which clearly was not.
If the company was honest about their shipping timelines and inventory, I wouldn’t have ordered in the first place. Instead, I was left waiting, with no helpful updates and no clear communication. Very frustrating process .
21 oktober 2025
Antwoord van Superior Hair Extensions Global
Hi Tiffaney,
Thank you for your review. I’ve checked your order. It was placed on 21 Oct with S&F Shipping selected at checkout. S&F ships from our China warehouse, which was shown by the stock indicator at checkout. Your order was dispatched on 23 Oct and is now delivered. S&F’s window is 7–14 business days (weekends excluded), so this delivery was within the stated timeframe. Our 5–7 day estimate applies to items dispatched from LA only.
For faster US delivery next time, please select LA Dispatch or DHL Express at checkout.
Thanks again for the feedback as it helps us keep making our shipping timelines clearer. If anything remains unresolved, please contact info@superiorhairextensions.com
The Superior Hair Team
I have been trying to contact the…
I have been trying to contact the company multiple times about my order. I bought from this company because they have same day dispatch. They keep telling me my order has been dispatched and ignoring my other questions when it clearly says on the tracking that my order has not been received by USPS. I don’t know why it’s difficult to get a consistent answer from them. I would be happy to amend this review if I could get a straight answer from anyone.
27 oktober 2025
Review zonder uitnodiging
Antwoord van Superior Hair Extensions Global
Hi Riyah,
We’re truly sorry to hear that your experience hasn’t been up to the standard we strive for. This is not the level of service we want you to have. We’ve sent you an email and are currently awaiting your response so we can resolve this issue for you as quickly as possible.
We understand your frustration with the tracking, and we’re committed to providing you with a clear and consistent answer. Please rest assured, we’re here to assist and make things right!
Thank you for your patience, and we look forward to resolving this for you.
— Team Superior Hair ✨
Great Service!
My order arrived on time and customer service kept me updated on the shipping timeframe and was quick to respond to all of my questions!
30 september 2025
Antwoord van Superior Hair Extensions Global
hank you so much for your wonderful feedback! 💛 We’re so happy to hear your order arrived right on time and that our customer service team kept you updated every step of the way — that’s exactly what we aim for! ✨
We truly appreciate your kind words and can’t wait to assist you again anytime you’re ready for your next hair glow-up! 💕
— Team Superior Hair ✨
The hair looks great i haven't put it…
The hair looks great i haven't put it in yet then I will be able to tell .the colors are beautiful .the person I was speaking with was very helpful. The shipping took a little too long
20 september 2025
Antwoord van Superior Hair Extensions Global
Thank you so much for your lovely feedback! 💛 We’re so happy to hear you love how the hair looks and that the colours are beautiful — we can’t wait for you to try them on and see the full transformation! ✨
We’re also glad our team was able to help you — that’s exactly what we aim for. We appreciate your note about the shipping taking a little longer than expected and will continue to do our best to keep deliveries as quick and smooth as possible.
We’d love to assist you again anytime you’re ready for your next glow-up! 💕
— Team Superior Hair ✨
I haven’t got my hair extensions and…
I haven’t got my hair extensions and it’s been 10 days and I send emails and don’t get a respond quickly I don’t think I’ll do it again and will put a review
11 september 2025
Antwoord van Superior Hair Extensions Global
Hi Nelly,
Thank you so much for reaching out and for your patience 💛 I’ve carefully reviewed our conversation and your order details.
It looks like your first attempt to order on August 21 didn’t go through due to a PayPal payment issue, which is why we guided you on how to place the order again. You then successfully placed your order on September 5 as a pre-order item, which means it required about 2 weeks of processing before shipping.
As of September 19, I can confirm your order has already been delivered 🎉 We’re so happy it has arrived safely, and we truly appreciate your understanding of the pre-order timeline. If you have any concerns with your order or need any help going forward, please don’t hesitate to reach out. We’d love to assist you again anytime! 💕
— Team Superior Hair ✨
Excellence across the board
Communication is excellent. Hair quality is incredible. Pricing allows me to actually make a profit on my expertise behind the chair, so grateful I found this company to help me level up my business.
18 augustus 2025
Antwoord van Superior Hair Extensions Global
Thank you so much for this incredible feedback! 💛 We’re absolutely thrilled to hear you’re loving the communication, impressed with the hair quality, and finding our pricing helps you create real profit behind the chair — that’s exactly what we aim for! ✨
It means the world to know Superior Hair is helping you level up your business. We’re so grateful for your trust and can’t wait to continue supporting you with every client transformation! 💕
— Team Superior Hair ✨
Thank you so much
Thank you so much! Beautiful hair the best hair extensions I ever bought
8 augustus 2025
Antwoord van Superior Hair Extensions Global
Thank you so much for your beautiful feedback! 💛 We’re absolutely thrilled to hear you’re loving the hair — it means the world to know these are the best extensions you’ve ever bought! ✨
Your support truly makes our day, and we’d love to assist you again anytime for your next glow-up! 💕
— Team Superior Hair ✨
You just can’t beat the quality
I have been wearing their extensions for years, I recently tried out a Canadian company (as I am from Canada) and had the worst experience. And ended up just rebuying from Superior , hands down the best quality. A large selection of colours. And they last forever.
10 juli 2025
Antwoord van Superior Hair Extensions Global
Thank you so much for your amazing review! 💛 We’re truly honoured to have earned your trust over the years — and even more grateful that you came back to us after your experience elsewhere. That means everything to us! ✨
We’re so glad you love the quality, the colour range, and the longevity of our extensions — it’s what we’re all about! Can’t wait to assist you again anytime you’re ready for your next hair moment 💕
— Team Superior Hair ✨
I am loving my halo and I love the…
I am loving my halo and I love the natural curl the halo has after washing. Hair feel amazing and it curls beautifully. I am obsessed 🥰
4 juli 2025
Antwoord van Superior Hair Extensions Global
Thank you so much for the love! 💛 We’re beyond excited that you’re loving your halo — especially that gorgeous natural wave after washing! 🙌
It means so much to hear the hair feels amazing and styles beautifully for you. We're totally obsessed with you right back! 😍
Here whenever you need us for your next look! 💕
— Team Superior Hair ✨
I love it😊 the quality is really good i…
I love it😊 the quality is really good i didn’t expect this
30 juni 2025
Antwoord van Superior Hair Extensions Global
Yay! We’re so happy to hear you’re loving it! 💛 Hearing that the quality exceeded your expectations absolutely makes our day 😊
Thank you so much for the kind words — we’d love to assist you again anytime you’re ready for your next hair moment! 💕
— Team Superior Hair ✨
Ordering was very easy
Ordering was very easy. My package was shipped right away and I actually received it very fast. The packaging was beautiful and the hair was everything I wanted it to be. Thank you so much! I'll be ordering again soon!
27 juni 2025
Antwoord van Superior Hair Extensions Global
Thank you so much for your beautiful review! 💛 We’re absolutely thrilled to hear the ordering process was smooth, shipping was speedy, and the hair was everything you hoped for — and more! ✨
We’re so glad the packaging made it feel extra special too. Can’t wait to assist you again for your next order — we’re always here when you’re ready! 💕
— Team Superior Hair ✨
Horrible service
Horrible service. I have a return I bought clip ins and color was off. Returns require you contact them but they DO NOT Reply? Buy at your own risk!!!
I also have more than one order. And they DON’T reply and while their website says Chat hours are M-F 8-5pm - they Have NO Chat! Misrepresentation big time!
Horrible service!!
15 juni 2025
Antwoord van Superior Hair Extensions Global
Hi Michelle,
Thanks for your review and I do appreciate your review but I have emailed you back a few times as we have responded on the 24th of June and approved your return address.
I also followed up again on the 26/6, 29/6 and the 2/7 but I have not had a reply. Can you please let us know if there is another email on hand we can get in touch with you on?
The return is opened now and we are still happy for you to send them back!
Thanks,
Superior Hair
a totally Top Notch experience!
6 juni 2025
Antwoord van Superior Hair Extensions Global
Thank you so much! 💛 We're absolutely thrilled to hear you had a top notch experience — that’s exactly what we strive for every time! 🙌
Can’t wait to assist you again for your next hair transformation. We're always here if you need anything! 💕
— Team Superior Hair ✨
Quality and beautiful hair!
Love my pony tail and clip in extensions. Pony tail doesn’t wrap perfectly but the hair is quality and it looks beautiful.
17 april 2025
Antwoord van Superior Hair Extensions Global
So sorry for the late reply — we just came across your lovely review from May and didn’t want to miss the chance to say thank you! 💛
We’re so happy to hear you loved your ponytail and clip-in extensions — and that the quality and look had you feeling amazing! ✨
Thank you as well for your note about the ponytail not wrapping perfectly. Sometimes a few extra bobby pins or a slight adjustment in placement can help — but if you're still finding it tricky, feel free to reach out, we’d love to help! 💕
Are you still using your ponytail now? If it’s holding up well, that makes us so happy — and if you need anything at all, we’d absolutely love to assist you again! 💕
— Team Superior Hair ✨
Die besten auf Internet
Ich trage seit einer Zeit Extensions von Superior Hair und bin voll zufrieden. Qualität, Preis, Farbe und schnelle Lieferung, alles stimmt. Danke
21 mei 2025
Antwoord van Superior Hair Extensions Global
Vielen lieben Dank für deine wunderbare Bewertung! 💛 Es freut uns riesig zu hören, dass du mit der Qualität, Farbe, dem Preis und der schnellen Lieferung so zufrieden bist – genau das ist unser Ziel! 😊
Wir wissen deine Unterstützung sehr zu schätzen und freuen uns schon darauf, dich bei deiner nächsten Haarverwandlung wieder unterstützen zu dürfen! 💕
— Team Superior Hair ✨
The quality of the hair is beautiful…
The quality of the hair is beautiful everytime. It last a year . Color is perfect.
I purchase the white blonde. Never disappoints.
25 maart 2025
Antwoord van Superior Hair Extensions Global
Thank you so much for this beautiful review! 💛 We’re absolutely thrilled to hear that the white blonde shade has been a perfect match time and time again — and that the quality continues to wow you with every order! ✨
Knowing the hair lasts you an entire year and never lets you down truly means the world to us. Your trust and ongoing support are everything, and we’re beyond grateful to have you as part of the Superior Hair family.
We can’t wait to assist you again for your next stunning transformation! 💕
— Team Superior Hair ✨
For some reason the hair quality is not…
For some reason the hair quality is not the same as previous ones that I have ordered… this time the hair feels plastiquie and not natural at all…
24 maart 2025
Antwoord van Superior Hair Extensions Global
Heya Anny,
I would love the opportunity to look into this for you more with our Factory team to ensure we have provided you with nothing but the best from us as we appreciate you as a long time Wholesale customer,
Thanks,
Jacky, Superior Hair
Antwoord van Superior Hair Extensions Global
Thank you so much for your lovely feedback! 💛 We’re so happy to hear you’re loving the quality and that your order arrived in no time — that’s exactly what we aim for! ✨
We truly appreciate your support and can’t wait to assist you again for your next hair moment! 💕
— Team Superior Hair ✨
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