This is my second Super Sleeper. I was so very impressed with the first one, I decided to buy another for my boat. This has lived up to my expectations, however, I was disappointed with the free pillo... Toon meer
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Lees wat reviewers zeggen
My Supersleeper Pro arrived to day before we were due to go away - so it only went on the bed yesterday. It is a lot softer than our mattress ( which is a good thing) but will take a few nights of ge... Toon meer
I received my mattress topper however one of the columns had more stuffing than all the others, I sent an email and photos to Super Sleeper Pro, waiting on them to get back to me. Hopefully I will get... Toon meer
The enthusiasm of the presenter in the TVSN advertisement helped make up my mind to buy the mattress topper. It was also to help with hip and back pain, which I’m happy to say it HAS! The large pr... Toon meer
Bedrijfsgegevens
Over Super Sleeper Pro™
Geschreven door het bedrijf
At Super Sleeper Pro, we’re passionate about helping Australians sleep better, live healthier, and feel more comfortable every day. With a focus on innovation and quality, we offer a curated range of sleep and comfort solutions - from premium mattress toppers and pillows to ergonomic bedding accessories.
We’re proud to be a trusted name in sleep technology, serving thousands of happy customers across Australia. Our commitment to customer satisfaction is at the heart of everything we do, and we strive to provide exceptional service, fast delivery, and ongoing support.
Discover the Super Sleeper Pro difference, where comfort meets quality and better sleep begins.
🇦🇺 Premium Australian Support
Geschreven door het bedrijf
- Australian based customer support team
- Sleep easy knowing our Sydney-based support team is on hand to help, whenever you need it. Fast, friendly, and always just a call or message away.
✅ Up to 180 Night Trial
Not loving it? Send it back for a full refund.
Love it or return it - simple! With our Sleep Trial of up to 180 days (depending on the product), you can try Super Sleeper Pro risk-free and see why thousands are already raving.
Contactgegevens
301/209 Oxford St, Bondi Junction 2022, NSW, Australia, Australië
- +61 2 9387 4100
- support@supersleeperpro.com.au
- supersleeperpro.com.au
Sleep just got better.
4,2
Goed
2K reviews
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Heeft 97% van zijn negatieve reviews beantwoord
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Marshmallow Pillow Top w fitted Corners, Game Changer brought one for my 87 yr Mum
Marshmallow Pillow top with fitted corners.
Game Changer brought one for my 87 year old mum.
She now sleeps so much better.
12 september 2026
Antwoord van Super Sleeper Pro™
Thank you for your wonderful review! We’re so pleased to hear your Super Sleeper has made such a positive difference for your mum and that she is enjoying a much better night’s sleep. We really appreciate you sharing your experience and your support!
Kind regards,
Super Sleeper Pro
Antwoord van Super Sleeper Pro™
Thank you for your review! We’re so pleased to hear you were happy with the quick service. We really appreciate your support!
Kind regards,
Super Sleeper Pro
This is the 2nd Marshmellow Mattress…
This is the 2nd Marshmellow Mattress Topper Kit that I have purchased recently.
As the 1st one was for a spare bed I have only experienced it's luxury recently and thought it was time to get a new one for my Queen Bed.
The 2nd one arrived today - on time no fuss. The whole experience from the ordering to receiving the kits has been exceptional.
Having the two lovely pillows included in the package is great.
I would have no hesitation in recommending your product and service to anyone. Your sincerely Helen Blackman - one very satisfied customer
9 september 2026
Antwoord van Super Sleeper Pro™
Thank you for your wonderful review, Helen! We’re so pleased to hear you’ve enjoyed your Marshmallow Mattress Topper Kit so much that you purchased another one for your Queen Bed. It’s fantastic to know you’ve had such a positive experience from ordering through to delivery, and that you’re loving the included pillows as well.
We truly appreciate your kind words and recommendation!
Kind regards,
Super Sleeper Pro
The Mashmellow Topper
Super fast delivery which is always great. The Mashmellow Topper is fantastic really love it. It is also great quality and can not fault it.
11 september 2026
Antwoord van Super Sleeper Pro™
Thank you for your wonderful review! We’re so pleased to hear you’re loving your Marshmallow Topper and are happy with the quality. It’s great to know your order arrived quickly and that you’ve had such a positive experience.
Kind regards,
Super Sleeper Pro
Antwoord van Super Sleeper Pro™
Thank you for your lovely review! We’re so pleased to hear your order arrived quickly, was well packed, and that you’re loving your product. We really appreciate your support!
Kind regards,
Super Sleeper Pro
The product is excellent.
The product is excellent.
Communication as to order statis is appalling
6 september 2026
Antwoord van Super Sleeper Pro™
Thank you for your honest feedback. 😊 We’re delighted to hear you think the Super Sleeper Pro product is excellent.
We’re sorry, however, that the communication regarding your order status did not meet your expectations. We understand how important clear updates are while waiting for a delivery, and we appreciate you bringing this to our attention.
Your feedback is valuable and will be shared with our team as we continue to improve the customer experience.
Thank you for choosing Super Sleeper Pro.
— The Super Sleeper Pro Team
Good informative information on the…
Good informative information on the delivery process.
14 september 2026
Antwoord van Super Sleeper Pro™
Thank you for your review! We’re so pleased to hear you found our delivery updates informative and helpful. We really appreciate your support!
Kind regards,
Super Sleeper Pro
Our Marshmallow pillows are amazing and…
Our Marshmallow pillows are amazing and so comfortable.
The All Seasons quilt is great.
13 september 2026
Antwoord van Super Sleeper Pro™
Thank you for your lovely review! We’re so pleased to hear you’re enjoying your Marshmallow pillows and All Seasons Quilt. It’s wonderful to know you’re finding them comfortable and great quality.
Kind regards,
Super Sleeper Pro
Huge difference in sleep comfort
Finally waking without a sore shoulder thanks to the marshmallow topper and the pillows are exactly what I've been seeking for months.
14 september 2026
Antwoord van Super Sleeper Pro™
Thank you for your wonderful review! We’re so pleased to hear your Marshmallow Topper and pillows have helped improve your comfort and sleep. It’s fantastic to know you’ve found the support and feel you’ve been searching for!
Kind regards,
Super Sleeper Pro
Wasn’t as thick as shown of tv
9 september 2026
Antwoord van Super Sleeper Pro™
Thank you for sharing your feedback. We’re sorry to hear that the thickness of the Super Sleeper Pro wasn’t what you expected from the TV advertising.
We understand that the look and feel of a topper are important when choosing a product, and we appreciate you taking the time to share your experience.
Thank you for giving Super Sleeper Pro a try and for providing your feedback.
— The Super Sleeper Pro Team
LUXURY It has made my queen size bed luxurious
It has made my queen size bed luxurious and I can’t wait to snuggle down into my bed each night for a goodnights sleep.thank you.
9 september 2026
Antwoord van Super Sleeper Pro™
Thank you for your lovely review! We’re so pleased to hear your Super Sleeper has transformed your Queen size bed and made it feel luxurious and inviting. It’s wonderful to know you’re looking forward to a comfortable night’s sleep!
Kind regards,
Super Sleeper Pro
Antwoord van Super Sleeper Pro™
Thank you for your review! We’re so pleased to hear your Super Sleeper has helped make sleeping more comfortable and easier for you. We really appreciate you sharing your experience and your support!
Kind regards,
Super Sleeper Pro
It is so hard and not as thick and also…
It is so hard and not as thick and also pillows the same if I could return them I would
10 september 2026
Antwoord van Super Sleeper Pro™
Thank you for sharing your honest feedback. We’re sorry to hear that the Super Sleeper Pro topper and pillows haven’t met your expectations.
We understand that comfort, thickness and softness are very personal, and we’re disappointed to hear they weren’t the feel you were hoping for. We appreciate you taking the time to share your experience.
Please contact our customer support team with your order details so we can assist you with your return enquiry and discuss the available options.
Thank you for giving Super Sleeper Pro a try.
— The Super Sleeper Pro Team
Everything is soft and cosy
Everything is soft and cosy. The only thing I found was too much in the pillows which made them on the too firm side.
10 september 2026
Antwoord van Super Sleeper Pro™
Thank you for your lovely review! We’re so pleased to hear you’re enjoying the soft and cosy feel of your purchase. We appreciate your feedback regarding the pillows and will be sure to pass this on to our team.
Kind regards,
Super Sleeper Pro
Marshmellow topper
Bed is so much more comfortable after buying the marshmellow topper
10 september 2026
Antwoord van Super Sleeper Pro™
Thank you for your lovely review! We’re so pleased to hear your Marshmallow Topper has made your bed much more comfortable and improved your sleep experience. We really appreciate your support!
Kind regards,
Super Sleeper Pro
I have put in a claim to refunded for this rubbish
I have put in a claim to refunded for this cheap Chinese crap after 3 days of use, I sent the photos they asked for, which I am very happy to post. Yet I am still waiting after 2 weeks for a response.
8 september 2026
Antwoord van Super Sleeper Pro™
Thank you for sharing your feedback. We’re sorry to hear about your experience and that you’re still waiting for an update regarding your refund request.
We understand how frustrating it is to have provided the requested photos and information, then wait for a response. We apologise for the delay in communication and appreciate your patience while this is being reviewed.
We’d like to help follow this up for you. Please contact our customer support team with your order details so we can check the status of your claim and assist further.
Thank you for bringing this to our attention.
— The Super Sleeper Pro Team
The marshmallow super Sleeper Pro is so comfortable and I sleep much better
It was easy to order and the product arrived promptly. The quality is great and I no longer have body aches from trying to sleep on our firm mattress before adding the marshmallow mattress topper to our mattress.
7 september 2026
Antwoord van Super Sleeper Pro™
Thank you for your wonderful review! We’re so pleased to hear you found the ordering process easy, your delivery was prompt, and you’re enjoying the quality and comfort of your Marshmallow Mattress Topper. It’s fantastic to hear it has made such a positive difference to your sleep!
Kind regards,
Super Sleeper Pro
Far too hard had to put a matteress…
Far too hard had to put a matteress topper over it to help my back pain very overated and over priced product, kept box just incase it was to be sent back cannot fit in and no free postage.
For returns.
Be aware of TV advertised bedding products.
10 september 2026
Antwoord van Super Sleeper Pro™
Thank you for sharing your honest feedback. We’re sorry to hear the Super Sleeper Pro did not provide the comfort and support you were expecting.
We understand how disappointing it is when a product doesn’t feel right for your needs, especially when comfort is such a personal experience. We also appreciate your feedback regarding the return process and packaging challenges.
We’d like the opportunity to assist you with your concerns. Please contact our customer support team with your order details so we can review your situation and help with the available options.
Thank you for giving Super Sleeper Pro a try and for taking the time to share your experience.
— The Super Sleeper Pro Team
Mum loves it
Mum loves it. She normally doesn’t sleep well but it has eased her back pain. Im grateful
13 september 2026
Antwoord van Super Sleeper Pro™
Thank you for your lovely review! We’re so pleased to hear your mum is enjoying her Super Sleeper and that it has helped improve her comfort and sleep. It’s wonderful to know it has made such a positive difference for her.
Kind regards,
Super Sleeper Pro
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