I have bought from Sureya heating about 4 times over the last few years as they are extremely knowledgeable, helpful and pleasant. The products are great and the staff exceptional. Dee who I normally... Toon meer
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I placed my first order with Surya Heating being impressed with price and range of products. I realised I had ordered incorrectly so phoned to change my order. I dealt with Simon from the sales... Toon meer
Bedrijf heeft geantwoord
I would like to thank Dee for her excellent customer service and support throughout the return process. She was friendly, helpful and professional, and kept me informed along the way. She listened to... Toon meer
Bedrijf heeft geantwoord
I bought IR panel heaters X2 worth over £600, I started to realise they were faulty, turning off and not turning on - I contact the customer services who asked for some photos and advised and said the... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Surya Heating are one of the original pioneers of infrared heating in the UK, helping thousands of homeowners across the country switch to clean, efficient infrared heating. Boasting some of the quickest turnaround times in the UK for custom printed heating panels, our growing pool of clients has now spread out to continental Europe, as the push for greener technologies grows stronger.
Contactgegevens
86 Scudamore Road, LE3 1UQ, Leicester, Verenigd Koninkrijk
- 01163214124
- cs@suryaheating.co.uk
- suryaheating.co.uk
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Very helpful staff who recommended the…
Very helpful staff who recommended the heater size to do the job . It was delivered in under 24 hours . Yet to install and use the heater but I am sure it will be fine, I have also extended the warranty to 5 years.

Antwoord van Surya Heating
CONSIDERED AND CLEARLY EXPLAINED ADVICE…
CONSIDERED AND CLEARLY EXPLAINED ADVICE AND A RECOMENDED ITEM THAT WAS BETTER SUITED TO MY NEED AND WAS LESS EXPENSIVE. EFFECIENT ADMIN AND THE ITEM ARRIVED NEXT DAY. WELL IMPRESSED - DEE ADOPTED MY CALL AND I THANK HIM.

Antwoord van Surya Heating
Very good customer service
Very good customer service, Simon was very helpful and professional. Highly recommend.

Antwoord van Surya Heating
Delivered the next day. Heater's working great.
The 2 panel heaters came the next day and work great.

Antwoord van Surya Heating
Following on from my review of…
Following on from my review of purchasing the heat bar it arrived the next day and my husband put it up on that weekend. Absolutely brilliant it heats extremely well quickly and most importantly in these times cheaply. You can set on a timer weekly when you want it to come on and go off, at what temperature. The only downside for us is the length of the lead to fit to the plug so we couldn’t put it exactly where we wanted as the lead is to short but having it where we have it heats the hallway aswell if we leave the door open so that’s a good compromise. These heat bars are great do a great job and very economically 5* Thankyou.

Antwoord van Surya Heating
Really great support from Simon
Really great support from Simon. He explained simply and clearly the attributes of each type of heater.

Antwoord van Surya Heating
Excellent advice and knowledge
Initially I was looking at infrared panel heating options online and came across Surya Heating website. Their prices appeared relatively reasonable. I was not 100% sure on the type of infrared heater or size I would need for the area in question so contacted them via email. Simon promptly answered, after advising him of the room type and emailing him the measurements of the area, I received great advice on the type of heater I would need, the number required and the wattage. On Simons recommendation, I purchased 2 Zenos 1200w wifi enabled bar heaters. These were for a conservatory - quite restricted on wall height. The Zenos bars are perfect for the height of the wall, come with remote control and are wifi enabled. I downloaded the Smart Life app – this was straightforward, getting the heaters added, setting the temperature and timer up were all easy. The Zenos bars heated the room and got to temperature quickly, once the desired temp was reached the bars stopped using energy and would only come back on briefly if the temp dropped. I was keeping an eye on the smart meter during the process and couldn’t believe how effective and efficient they were. The smart meter indicated in the lower end of the green area once up to temp. The conservatory remained really toastie all evening! Overall, communication, knowledge, prompt delivery and answering a query once I had the heaters delivered were all spot on, cannot fault. Simon was prompt at answering emails and helpful. These are brand new, and I have had one evening so I would be interested to see how they perform consistently and if the need arises whether I had any aftersales/queries Surya will remain helpful. I am already thinking about more infrared heaters in another area of the house once renovated if all goes to plan I would recommend & use Surya again for any infrared heating products/requirements. Thank you, Karen

Antwoord van Surya Heating
Product & price good
Product, price and communication is good (only problem is conflicting info about opening hours!!

Antwoord van Surya Heating
Good product for old buildings and rooms with flat rooves.
Informative call handler. Helpful not pushy. . I bought the IR round mirror with WiFi for a bathroom with a cold flat roof. The WiFi was a little tricky to connect like most WiFi connected products. Remote thermostat is great as it can be put in another cooler place if the first location heats up too quickly and switches the heater off. The mirror heats quickly and once the room is heated the heat remains for a long time after the heater switches off. The edges of the mirror seem convex and slightly distorted which I presume helps with heat distribution. It isn't a negative. I like this product and would recommend it. I hope it lasts as it is expensive to buy but not to run. The wattage is quite low in comparison to other electric panel heaters.

Antwoord van Surya Heating
Service was great
The gentleman I spoke to on the phone was very helpful, and the products arrived when I was told they would arrive.

Antwoord van Surya Heating
Fantastic
Great experience from the first phone call requesting information on the heater. Item arrived very quickly and very impressed with the quality!

Antwoord van Surya Heating
Portable IR panel seems exactly as expected
The IR panel seems good and it arrived on time - all good!

Antwoord van Surya Heating
Brilliant quick delivery,No problems…
Brilliant quick delivery,No problems Exactly what I wanted and they delivered

Antwoord van Surya Heating
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