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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Yo walla ey philiph. Mi gärri snackar i mitt öra att du misshandlat hennes kakka? Ba gav sig massa grönt och du gjorde inge, walla. Ai du vet ja bär, du vet ja är här. A-s-h-l-e-y vill ha sin sak.... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered on the 8th of March and still have not received my order. They proceeded to respond implying that they would resend the candy over and provide a tracking number and they did not respond to my... Toon meer

Beoordeeld met 1 van de 5 sterren

Do not recommend this company. Possible scam. Placed order in December and a month later have not received. Sent several emails and used their contact form on their site. Never received a response.... Toon meer

Beoordeeld met 1 van de 5 sterren

Received an e-mail that there would be a delay. I understood the reasoning behind said delay. Three weeks later and a follow up e-mail has not been replied to. Starting to think I have been scammed. U... Toon meer

Bedrijfsgegevens

  1. Snoepwinkel

Informatie afkomstig van verschillende externe bronnen

Shop Swedish candy, snacks chocolate and more. Always FREE SHIPPING on themed candy boxes. Broadest collection of scandinavian candy only at Swedish Candybox.


Contactgegevens

1,7

Zeer slecht

TrustScore 1.5 uit 5

27 reviews

5 sterren
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1 ster

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Beoordeeld met 1 van de 5 sterren

Possible scam

Do not recommend this company. Possible scam. Placed order in December and a month later have not received.
Sent several emails and used their contact form on their site. Never received a response. Would give a zero if I could.

13 januari 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

was Starting to wonder if this was a scam but maybe not

Ordered over a month ago no email or reply regarding my questions on status of my order . Got two emails asking me to rate there service waited as to give them the benefit of a doubt . I feel let down as really wanted to taste Swedish snacks . If your not gonna tell me anything about the status of my order and or send me my order please refund my money. Don't like commenting negatively I am just wondering what is going on . Ok just found what is going to be a new site for them . They said on that site that the person who ran it has become ill so they fall behind on orders so I updated my my review to 3 stars instead of one . Thanks

27 juli 2021
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Do not buy from this company

7/27 - I am certain that this company is a scam. Regrettably, I didn't look up reviews BEFORE placing an expensive order.

They've made no effort to reply to my emails for weeks and their online chat is unresponsive/useless. I don't know how this company has managed to maintain such a professional-looking site, but treat customers in this fashion. My friend IN Sweden is livid about this as well. I will have to dispute the charge with my bank because of their actions.

Update on 8/9 - I'll give the company 3 stars instead of 1, as I see there was a bulletin about the site owner being ill. Still waiting on a formal email and refund though

24 juli 2021
Beoordeeld met 1 van de 5 sterren

Received an e-mail that there would be…

Received an e-mail that there would be a delay. I understood the reasoning behind said delay. Three weeks later and a follow up e-mail has not been replied to. Starting to think I have been scammed. Until there are other positive reviews, stay away from this website.

23 juni 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

scam

ordered a candybox almost 3 months ago. sent 2 emails still nothing sent out or anything. would just like a refund at this point

6 juni 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This goes out to you PHILIPH

Yo walla ey philiph. Mi gärri snackar i mitt öra att du misshandlat hennes kakka? Ba gav sig massa grönt och du gjorde inge, walla. Ai du vet ja bär, du vet ja är här. A-s-h-l-e-y vill ha sin sak.

Kom till bjuv så ses vi

2 juni 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM Still no package 3 months later

SCAM Still no package 3 months later. Receive a reply to my initial emails and was told they would send it by ups, haven’t heard back at all. Definitely a scam. Beware! They will reply to the first email and then will top replying. They make up a bunch of excuses for not sending it yet or delay. Sent nearly $100. Really want my money back. DO NOT ORDER FROM THIS WEBSITE.

15 april 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Full month and still no sign of arrival...

Ordered on the 8th of March and still have not received my order. They proceeded to respond implying that they would resend the candy over and provide a tracking number and they did not respond to my email regarding an update on that tracking number on the 5th of April or the 12th. I would suggest buying elsewhere

15 april 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Placed my order over a week ago and…

Placed my order over a week ago and email to get an update. Have not heard back. Hoping it’s just a delay, if not please give me a full refund.
UPDATE - got a reply, it’s on its way! Seems my email go lost. Thanks for the quick reply!
UPDATE 2 - no package or reply to emails 3 months later...

1 maart 2021
Logo Swedish Candybox

Antwoord van Swedish Candybox

Hey Caroline! The order was shipped out last week. Looks like PostNord had some problems with their syncing. I’ll manually update it now for you!

Beoordeeld met 1 van de 5 sterren

Hard to rate a service when there has…

Hard to rate a service when there has been no delivery. DF

28 januari 2021
Logo Swedish Candybox

Antwoord van Swedish Candybox

Hey!

Thanks for letting us know that the order never arrived! We have contacted UPS regarding this and has just sent out a replacement (as per the email we sent you).

Best regards,
Filiph Sandström.

Beoordeeld met 1 van de 5 sterren

No goods received and no response to emails!

Do not use this store to order candy!!! I ordered candy on 5th January 2021, paid in full for express ups delivery and 10 days later have not received anything. I emailed the store and messaged them and I have not received one response.

15 januari 2021
Logo Swedish Candybox

Antwoord van Swedish Candybox

Hey Julia!

We have not received any email regarding this issue. As mentioned previously we have had major issues with our supplier; and while that is out of our hands we have made sure to compensate any effected customer with extra candy.

We’re really sorry about this and are already having internal discussions about switching supplier.

Beoordeeld met 5 van de 5 sterren

CUSTOMER SERVICE EXCELLENCE

The customer service excellence with this company is far superior to any other company I've experienced. Simply Unparalleled. The candy, on the other hand, can sadly be purchased at my local Dollar Tree. I WILL order again simply for the amazing customer service I continuously received with my 2 orders. This company DESERVES business!

4 december 2020
Beoordeeld met 5 van de 5 sterren

Absolutely SUPERIOR customer service

Absolutely SUPERIOR customer service . Immediate and courteous replies caused me to be prompted to order again in the near future, until I opened the boxes.
One box was perfect with assorted candies and gummies and I smiled knowing I was giving this as a Christmas gift....the second box, however, only had 2 huge bags of marshmallow candy(which NO one likes), a power bar and gummies. For $109 dollars , I didnt expect to receive 2 huge bags of marshmallows. I still give the highest star rating for their AMAZING customer service and will most certainly keep this company in mind the next time I order. I'll just remember to say NOT to fill the entire box with Marshmallows.

14 november 2020

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