Amazing customer service from Megan Clark at Sweet Squared. Had a faulty nail polish (first one in 14yrs) and a quick chat with Megan and now all is resolved. Plus had some helpful hints and tips for... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Leah in customer service was fantastic, there was an issue with my parcel through no fault of the company, but she sorted my issue quickly and has gone above and beyond. Great customer service. I will... Toon meer
Bedrijf heeft geantwoord
I bought Kelvin Murphy ‘Flawless’ and ‘Anti Gravity Spray’ and wow my hair feels amazing and has so much lift and helping to shape my hair better! The products were delivered in speedy time and all so... Toon meer
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Fantastic customer service from Elle Dexter at Sweet Squared! I just wanted to say a huge thank you to Elle for all her help today sorting out my glycolic training and order. She was absolutely... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Cosmetische producten leverancier
- ook in
- Cosmeticabranche
- Cosmetisch productleverancier
- Cosmetische producten groothandelaar
- Haarproductenwinkel
- Schoonheidsspecialiste-opleiding
Geschreven door het bedrijf
Sweet Squared is smitten with the professional beauty industry. Nails, nail art, hair, hair colour, skin, lashes, wax products... are what we LOVE. We offer exclusive, multi-award winning 'Best in Show' brands to our certified professional-only industry artists. We strive to deliver on-time, next day, lovingly-packed products and goodies to our professional-only customers. Our team live everyday to 'Serve the Pro' with our unique, one-of-a-kind patented 'Love & Respect'!
Contactgegevens
Leeds, Verenigd Koninkrijk
- sweetsquared.com
4,9
Uitstekend
1K reviews
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Zo gebruikt dit bedrijf Trustpilot
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Great service
All the items we needed were in stock and delivered the next day
27 mei 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Thank you for your great feedback! We’re so glad everything you needed was in stock and that your order arrived quickly. We always aim to keep things efficient and reliable looking forward to helping you again soon 😊
Love & Respect
Brianca Cartwright
Customer Experience Manager
Elle was amazing
Elle was amazing! She helped me so fast when I had a problem with my lamp and was very helpful!
Thanks again x
26 mei 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Wonderful to know Nicola. We’re sorry you experienced a challenge but thrilled Elle was able to set you right in the end. Love & Respect Samantha Sweet
Fantastic customer service
Fantastic customer service. Absolutely brilliant. Would definitely recommend. Sorted a delivery issue quickly and it's highly appreciated
18 mei 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Dear Haylie, I’m so happy our team were able to sort any issues. It’s an absolute pleasure to be able to serve you. Love & Respect Samantha Sweet
All great as usual.
All great as usual.. everything arrived on time.
19 mei 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Thank you Lisa. Thrilled to know all is well. Love & Respect Samantha Sweet
Just received my order
Just received my order. Everything arrived safely. Very fast and secure delivery.
18 mei 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Wonderful to know Amanda - enjoy all the goodies and make your clients feel beautiful!! Love & Respect Samantha Sweet
Amazing!
Amazing! Products were delivered in less than 24 hours from ordering! Well packaged. Always a great experience with Sweet squared!
13 mei 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Thank you so much Emily - thrilled we are making you happy!!! Love & Respect Samantha Sweet
Always very efficient
Always very efficient. Prompt delivery and great customer support when needed. Been using their products for years.
14 mei 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Zelie Happy Monday and thank you for the lovely comment and for your loyalty and support!! We appreciate you!!! Love & Respect Samantha Sweet
Great service delivered next day and…
Great service delivered next day and packaged with care and no issues at all!
8 mei 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Lara we APPRECIATE you band thank you for letting us know!!! Anything we can do - shout!! Love & Respect Samantha Sweet
Very friendly and efficient
Very friendly, helpful and efficient customer service. Received my parcel next day .
7 mei 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Pamelaaaaaa - there can be only ONE Pamela Rholf right??? Thank you my love - we truly appreciate the 5* from you!! Love & Respect Samantha Sweet
Antwoord van Sweet Squared
Eleni thank you so much!!! Have a fabulous week!! Love & Respect Samantha Sweet
Registered for a trade account
Registered for a trade account in the morning online which was very straight forward and then they followed up with a phone call to ask if I needed anything. Brilliant customer care so far
8 mei 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Ahhh welcome to the Sweet Squared family Emma - I hope we will be able to serve you well with any and all hair and beauty needs!! We are at your service! Love & Respect Samantha Sweet
Fantastic Customer Support
I’ve had an absolutely fantastic experience with this company. Been ordering off them for a few years now for my small business. After a small mix-up with my order, the customer service team went above and beyond—I got a ton of free products as an apology, and when there was still a small error, they sorted it promptly and are sending me the correct items—plus extras! Every person I spoke to was kind and helpful. I can’t recommend them enough—they are so generous! That’s customer service for you! Thank you all so much again. I spoke to a lady named Gabriella, I didn’t catch the name of the lady I spoke to this morning but she was so lovely and friendly and I can’t thank you all enough. I look forward to placing more orders with you 🤍
7 mei 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Dear Deborah - wow!! We hate to make errors but the team always own it when we do and try to make amends and thrilled to bits Gabriella was able to help you. Thank you so much for posting such a positive review for us - we truly appreciate you!! Love & Respect Samantha Sweet
First class customer service
First class customer service, April has been amazing from the word go - highly recommended - thank you Sweet Squared, you have just secured a new customer 🤩🤩🤩
7 mei 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Claire what a lovely review thank you so much. April will be thrilled to hear this too. We appreciate you. Love & Respect Samantha Sweet
Antwoord van Sweet Squared
Good to know Keeley. I shall enjoy telling the team. Remember if we can be better in any way, let us know how! Love & Respect Samantha Sweet
Antwoord van Sweet Squared
Thank you so much for reviewing Sarah. We’re happy we’re making you happy. Love & Respect Samantha Sweet
An extremely efficient company.
An extremely efficient company.
Fast delivery!
Great communication
27 april 2026
Antwoord van Sweet Squared
Thank you Samantha. We appreciate you. Love & Respect Samantha Sweet
A pleasure
Always a pleasure to deal with plus a speedy delivery so definitely 5 stars .
27 april 2026
Antwoord van Sweet Squared
Thank you so much Cilla. We love our speedy delivery process. Love & Respect Samantha Sweet
Placed an order paid by card in the…
Placed an order paid by card in the morning, last thing on that day lady rang to say I need to pay otherwise order wouldn't be sent! I told her I'd paid that morning, she said that payment hadn't been noted and that I should have sent an email to say I'd paid. I pointed out I put the reference on the payment! Should be any easy job to check payment s and not my job to do your accounts department's work! Over 30 years with Paul Mitchell never had a problem!
29 april 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Dear Ron, so sorry things got a little mixed up. It seems that many didn’t realise they’d have to reapply for credit terms but we’re a totally different company so yes this had to happen but I believe from speaking to the team that both Rhona and a John have been in touch and all is good now. Love & Respect Samantha Sweet
All the ladies at S2 are so helpful
All the ladies at S2 are so helpful, never had a bad experience. Next day delivery is great and always prompt. Their Facebook page is monitored well and supported by the team in a very professional manner. Loving their recent mystery boxes, brilliant value!!
29 april 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Charlotte so good to hear. The team are very proud of that Mystery Box too… so happy you enjoyed it. Thank you for the lovely words. Love & Respect Samantha Sweet
Super Quick Delivery
Always fantastic service. Packed and sent almost immediately.
Would always be my supplier of choice.
Cannot recommend enough.
Fabulous company.
Thank you.
27 april 2026
Review zonder uitnodiging
Antwoord van Sweet Squared
Kelly what lovely words to read. Thank you so much. The team always LOVE to hear these comments. Thank you. With Love & Respect Samantha Sweet
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