Swimart - Lawnton Reviews 87

The lady serving me was very helpful and knew her stuff either great call out and hourly rates -exceptionally well done

DO NOT USE SWIMART LAWNTON to service your pool especially if you are not there to see what they do or do not do!!. I got a quote for treatment of a green pool, this quote was agreed the work was carried out & the bill was paid in full. Then a few wks later another made up invoice with work on it that has already been paid for in the original invoice was emailed to me. I do not believe this work was carried out & even so it was never approved by me or even mentioned that it was needed. So I'm obviously not going to pay for imaginary work. I've explained this many times but Swimmart ignores this & keeps sending the invoice. They are threatening me with bailiffs now. So please BEWARE because paying in full is not good enough for them. You will be harassed for money you do not owe. This company is a discrace to treat customers this way.

Thank you for the old chlorinater for my project

We have been going to Swimart Pools Lawnton for 20years. The team have always been very professional and are willing to help any situation that arises with the pool and accessories. They will not rip you off in fact may undersell themselves at times. Thoughlly recommended.

Helpful, friendly and knowledgeable staff

Staff are always happy to help you with any enquire and products
Thanks 😊

Friendly staff, easy to deal with - reliable and helpful for recent pool inspection for house purchase.

Always so friendly and extremely helpful. I always trust the advice they give and will step you through exactly the steps needed to get your pool crystal clear

we are happy with the service we receive from the team at swimart have always tried to be helpful

I purchased an auto robot vacuum in November 2022 from Swimart. It stopped working on day 1. It is February 15 2023 now and still has not been replaced. As a consequence of this, we were unable to use our pool over the last few hot months.

The problem ,first appointment for that afternoon had to be cancelled after I rang to find out if they were still coming Came next day , getting out the work ute looking at the pool equipment and saying can’t work out we’re leak is till pump is connected . I went to the shop explained what happened and problem instantly solved .The staff at the shop are full of knowledge,very helpful and polite customer service is 11 out of 10 thank you Marama

We've been customers of Swimart Lawnton for more than 10 years now. Tim always goes the extra mile and also offers budget friendly solutions to our pool dilemmas to keep our pool in great condition.

Tim was professional and knowledgeable he went the extra mile in service. He explained what he was doing and why.I have been going there for a few years now and have always found the staff very helpful.

Tim is a magic man as he rectified the problem in a speedy manner. Not happy wit John the technician was rather abrupt and couldn’t fix the problem with the chlorinator. He asked us to leave the store.Not very customer friendly.

The service I receive from Tim is outstanding. Very happy to have him look after my pool

Tim is an asset he is friendly and always has great advice.

Been with them a long time alway to the point easy to understand what needs to be done to my pool water.Tim is great.