Process took far too long. I had to gee things up. Initial quotation was via a software package which was in light grey wording so hard to read. Wrong panels delivered so had to make a hurried decisio... Toon meer
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I have nothing but praise for the Switch Together UK scheme. Right from the start communication was clear and easy to follow and once the approved installer had been selected, the same continued. They... Toon meer
Bedrijf heeft geantwoord
The initial survey and subsequent price were very promising . Once we had given the go ahead we were kept informed at every stage of the process. Installation was very efficient and we have been very... Toon meer
Bedrijf heeft geantwoord
Instalation of solar system went smoothly from quotation to fitting. Installing the panels / battery was all completed in one day and was a nice tidy job. I considered the price reasonable and using S... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Switch Together makes it easier for households to take up renewable energy and make more sustainable choices at home. We use expert guidance and the power of group buying to help people access fair, competitive prices on products like solar panels, battery storage and other low-carbon technologies. Our approach is simple. We bring communities together, assess demand, and run a competitive process with carefully vetted suppliers. By buying together, households benefit from better value, clearer information and a more straightforward journey — without the pressure or complexity that can often come with home energy decisions. From the moment you register your interest, our team is there to guide you. We explain how the scheme works, what’s involved, and what to expect at each stage, so you can make an informed decision that’s right for your home. There’s no obligation to proceed, and you stay in control throughout. We work with trusted installers who meet recognised industry standards, and we’re transparent about pricing, timelines and next steps. Our goal is to remove barriers, build confidence and help more people switch to cleaner energy — simply, fairly and together. At Switch Together, sustainable choices shouldn’t be complicated. They should be accessible, supportive and built around real people and real homes.
Contactgegevens
21-22 Great Sutton Street, EC1V 0DY, London, Verenigd Koninkrijk
- support@switchtogether.co.uk
- switchtogether.co.uk
4,5
Uitstekend
6K reviews
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very competent engineers
very competent engineer fitted our battery storage with no problems and with very little disruption to our household routine
13 maart 2026
Antwoord van Switch Together UK
Dear Paul,
Thank you for your feedback!
How wonderful to hear about the expertise of one of the members of the installation team, as well as your smooth experience throughout the installation itself.
Thank you for choosing Switch Together, and we appreciate the opportunity to be a part of your sustainable energy journey!
If you have any questions or need assistance in the future, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Great company to deal with
Great company to deal with, friendly, professional and knowledgeable in all aspects, thank you.
13 maart 2026
Antwoord van Switch Together UK
Dear Mr Sawyer,
Thank you kindly for taking the time to write a review!
We are very glad to read that the scheme met your expectations, and your experience with the installer was so lovely. This is exactly what we wish for each of our customers!
Should you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Antwoord van Switch Together UK
Dear David,
Thank you so much for this kind review, and congratulations on your installation!
Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation.
Enjoy the benefits of your solar energy system, and thank you for choosing a sustainable energy solution!
Kind regards,
Switch Together
Installation untidy
Installation untidy. Spiders web of wires round batteries and inverter. No pictures shown of typical installations beforehand. Safety labels too big to fit on panels attached to. Promised easy electrical connector between panels on tiled roof and panels on flat roof to allow future maintenance on flat roof not apparent.
17 februari 2026
Antwoord van Switch Together UK
Dear Mr Lewis,
Thank you for taking the time to share your experience.
We are truly sorry to hear that the installation did not meet your expectations. It is understandable how important a neat and well-organised setup is, especially when it comes to wiring around the batteries and inverter.
Please know that your comments about the presentation and safety labels are noted and will be shared with the team to help improve future schemes.
As for previous installation examples, these are not shared due to GDPR. My apologies if that was cause for uncertainty.
Moreover, regarding the connector between the tiled and flat roof, we would like to better understand what may have gone wrong. And if this is still an ongoing concern, we would like the opportunity to help. Please feel welcome to contact us directly, so that we can assist in resolving any issues.
You are more than welcome to contact us so we can assist in resolving these issues. We're available to assist you at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
All the best,
Switch Together
Unsure
Like - the whole process went well.
Dislike - the inverter keeps tripping out and goes offline.
16 maart 2026
Antwoord van Switch Together UK
Hello,
Thank you for leaving a review and letting us know about your experience.
Please feel free to contact us to discuss the issues you're experiencing with your inverter.
Email: support@switchtogether.co.uk
Phone: 0800 014 8851
We will be happy to assist you in resolving this matter.
Kind regards,
the Switch Together Team
The pre-sale experience with LMF Energy…
The pre-sale experience with LMF Energy was good. The sales team and the initial survey was very professional.
The experience during installation was OK, but certainly room for improvement. The coordination between LMF and the scaffolding contractor was not good. The scaffolders arrived a day earlier than LMF had told me that they would. The scaffolders were careless, blocked a doorway, and caused some minor guttering damage. However, they did eventually repair the damage after the scaffolding was removed, and this repair was done well. However, the doorway was blocked for over a month until the scaffolding was eventually dismantled and taken away.
The FOX inverter and battery seem good quality parts. The electrician who did the installation was very friendly and helpful.
The quality of the switchgear components installed, such as MCBs on the line supply was very much on the ‚budget‘ end of the scale though.
I did question why a suitable RCBO was not fitted as per FOX recommendation, but judging by their responses, LMF don‘t seem to have that level of technical knowledge in-house.
Perhaps because the project was done on a tight budget with Switch Together, LMF looked to keep costs any costs outside of the panels, inverter, and battery, to a minimum.
The LMF customer service team was fairly easy to contact
13 maart 2026
Antwoord van Switch Together UK
Hello,
Thank you for taking the time to leave a review.
We're glad to hear your experience was mostly positive. We'll make sure to discuss the points you've raised with the LMF team.
Enjoy your new solar PV system!
Kind regards,
the Switch Together Team
I was put in touch with our solar…
I was put in touch with our solar installer by Switch Together UK. It was this initial contact that gave me the confidence to proceed with a solar Installation at my property.
We had our UPS Solar installed in February and wanted to wait a few weeks before making a recommendation. We are delighted with how the whole experience panned out. From our initial contact right through to final sign-off, the staff have been helpful, experienced, responsive and an absolute pleasure to do business with. There was no pressure selling, everything is costed in a straightforward, honest manner and everything went smoothly. During the planning and survey stage we were kept up to date, our many questions answered with patience and respect. The installation was completed in a day, the technicians explained what would happen, asked if we had any preference for minor options and worked tirelessly to leave us with a very tidy installation - they are a very professional outfit. Since the installation, the system has worked faultlessly and is producing copious amounts of power, even whilst the weather has been less than ideal. I've had a few conversations with the aftersales team for guidance on getting to grips with the Fox app and they have been so responsive and helpful.
In summary; I was apprehensive about getting solar, my experience with UPS Solar has been absolutely first class, I couldn't recommend a group of people more highly. Thank you to all at UPS Solar.
5 maart 2026
Antwoord van Switch Together UK
Hi, thank you for taking the time to share your experience with us!
It's great to hear that the UPS Solar team was helpful, professional and efficient both before, during and following the installation of your system.
Enjoy your new solar panels!
Kind regards,
The Switch Together Team
VG experience
From the starting enquiry to the fitting day experience everything went well. All questions answered, financial and technical. Now had the panels for 6 weeks and very happy with the product and its performance.
13 maart 2026
Antwoord van Switch Together UK
Hi Mark,
Thanks for your review. We're so glad to hear that you had such a fantastic experience with your installer and installation.
We hope that you are able to enjoy the benefits of your newly installed solar panel system for many years to come.
Kind Regards,
Switch Together
Well we got there eventually
Well we got there eventually. There were glitches and delays but everything is installed and working now. Solar Bureau were very helpful and responsive. The real test will be the effect on our energy bills and that won't be apparent for some time, maybe a year.
4 maart 2026
Antwoord van Switch Together UK
Hi Robin,
Thank you for your review. While it saddens us to hear that there were some glitches, we are glad that your installer was able to follow through and provide a working system in the end.
You should be able to see a difference on your next energy bill, especially if you installed a battery as well. If not, please be sure to check your monitoring app and contact your installer if the system isn't generating or you don't see a difference in your energy bill.
Thank you for choosing Switch Together, and we appreciate the opportunity to be a part of your sustainable energy journey.
Kind Regards,
Switch Together
Difficult to fault
I initially signed up for a quote for solar+battery. The quote was very interesting but I read some feedback which made me wary so I didn't go ahead. I later regretted this decision but luckily there was a second offer in our area so I went ahead with it.
I am totally happy with the end result. The pre-sales communications were quick and clear. The equipment supplied is of very good quality (FOX and JA panels). The installation was excellent - a very neat job and did as I asked. I do have a few minor niggles.. 1) I was quoted for additional scaffolding because the roof was longer than expected but the panels only just fit on the roof 2) I was quoted extra for scaffolding as it had to cross over my garage - fair enough 3) The post sales communication has been OK but not as crisp as pre sales (typical!) 4) The panels are a very discreet all matt black finish but they have used shiny metal clamps to hold them down which 'glow' in the sunshine (I did say they were minor niggles!)
13 maart 2026
Antwoord van Switch Together UK
Hi Dave,
Thank you so much for sharing your journey with us. We are thrilled to hear that after the initial hesitation, you decided to move forward with us for your solar and battery installation. It’s great to know that you are pleased with the products that were used in your installation.
Thank you for sharing your insights, as they are invaluable in helping us enhance our services. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. We are committed to continually improving our processes to ensure the best possible experience for all our customers.
In the meantime, we hope you are able to enjoy the benefits of your newly installed system for many years to come.
Kind Regards,
Switch Together
Easy to deal with
Easy to deal with. Clear information. Comprehensive survey. On-time installation. Good customer service. Some hiccups but overall, would recommend based on my experience
10 december 2025
Antwoord van Switch Together UK
Hi Eugen,
Thank you for your review. We're glad that everything went so well, despite a few hiccups.
We hope that you are able to enjoy the benefits of your newly installed solar panel system for many years to come.
Kind Regards,
Switch Together
Antwoord van Switch Together UK
Hello,
Thank you for your review. It's great to hear that your installation went well.
Thank you for choosing Switch Together, and we appreciate the opportunity to be a part of your sustainable energy journey.
Kind Regards,
Switch Together
All work completed on schedule and…
All work completed on schedule and efficiently with no fuss. Seems to be a good job.
13 maart 2026
Antwoord van Switch Together UK
Hi James,
Thank you for your review. We're glad to hear that you're pleased with your installation.
We hope that you are able to enjoy the benefits of your newly installed solar panel system for many years to come.
Kind Regards,
Switch Together
Straightforward process
Straightforward process to request a price for battery storage and backup Emergency Power Supply. Received a competitive quote from a local, reputable installer. The installer, Impact Services, was very efficient, easy to communicate with, and did a good job. We are now benefiting from the installation.
5 maart 2026
Antwoord van Switch Together UK
Hi Jan,
Thank you for your kind review. We're glad we were able to help you with a solar panel system at a competitive price.
Congratulations on your newly installed solar panel system.
Kind Regards,
Switch Together
Antwoord van Switch Together UK
Hi Nick,
Thanks for your kind review. It's great to hear that you were so pleased with your installer's prices and performance.
We hope that you are able to enjoy the benefits of your newly installed solar panel system for many years to come.
Kind Regards,
Switch Together
Everything went smoothly from my…
Everything went smoothly from my initial enquiry to the installation. Since then the installer has been responsive at sorting issues with the app and damaged gutters.
13 maart 2026
Antwoord van Switch Together UK
Hi John,
Thank you for your kind review. We're so glad you had such a great experience with your installer.
Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation. Enjoy the benefits of your solar energy system, and thank you for choosing a sustainable energy solution.
Kind Regards,
Switch Together
Very simple process.
The leaflet that arrived suggested that a storage battery could be added to my existing solar system at a reasonable cost. It involved signing up, selecting what I wanted and agreeing to the conditions attached. I left it for a while and had a think, it was a good idea, would it work, would everyone know what they were supposed to do. Research answered most of the questions, so I was in. Nothing else to do but wait and see which company would be selected, they,in turn, were also researched. Once I accepted the quote, an installation was organised. The hardest part for me was making tea for the installers.
I am keeping an eye out in case another scheme pops up, this one has certainly been worth getting involved with, no effort required.
5 maart 2026
Antwoord van Switch Together UK
We're happy to hear that adding a storage battery to your solar system was a worthwhile experience. It's great to know the process was smooth and effortless for you.
Thank you for choosing Switch Together, and we appreciate the opportunity to be a part of your sustainable energy journey.
Kind Regards,
Switch Together
Fantastic service from start to finish.
Fantastic service from start to finish.
nothing was to much trouble for them in answering
the many questions I had.
Their workforce was smart, polite and they cleaned up what little mess they made before leaving.
Both my wife and myself have no hesitation in
recommending this organisation to all of our friends
and neibours.
5 maart 2026
Antwoord van Switch Together UK
Hi Taff,
Thank you for your review. We're happy to hear that your installation went so well!
Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation. Enjoy the benefits of your solar energy system, and thank you for choosing a sustainable energy solution.
Kind Regards,
Switch Together
Easy and well supported process
We were kept informed during the whole process, and the Solar Bureau were easily contacted when we had questions, and were very responsive.
The installation works really well and has surpassed our expectations.
4 maart 2026
Antwoord van Switch Together UK
Dear Ann,
Thank you for your kind 5-star review. We’re so glad to hear that you’ve had a good experience with the Switch Together process and that the Solar Bureau was easily reachable and quick to respond. It's exactly the level of service that we wish for all of our participants.
We do hope that you enjoy your energy bill savings and earnings from an export tariff. If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Very easy process
Very easy quotation process, clear prices, installation fast friendly and efficiently done, now enjoying free electricity
12 december 2025
Antwoord van Switch Together UK
Dear Alan,
Thank you for your kind 5-star review. We’re so glad to hear that you’ve had a good experience with the Switch Together process and that you felt Impact Services was efficient. It's exactly the level of service that we wish for all of our participants.
We do hope that you enjoy your energy bill savings and earnings from an export tariff. If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
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