Swoop Antarctica Reviews 

Heather and the whole staff at Swoop were exceptional!

She, in particular, has been SO patient and accommodating as we asked a million questions; she absolutely went above and beyond. THANK YOU, Heather! Our trip to Antarctica and Patagonia is going to be amazing in part because of YOU!
Blessings and thanks again!!!!
Mike

I’m having a horrible time with Swoop!!! When they communicate, they’re very nice, but the problem is that they don’t email back. It’s been weeks and I have to initiate each time to check back to see if they can answer my questions AND still they don’t answer back with answers. Yet they were quick to call me when they wanted money, but now that I’ve paid for my trip, it’s crickets!!

I wish I had booked directly with G-Adventures. Swoop said they were doing me a favor for waiving my credit card fee when G-Adventures doesn’t even charge a fee. The “perks” that Swoop had offered were actually normal perks from G-Adventures. I asked them before why I should book with them and they said it was their customer service. I can honestly tell you that they’re wrong. Just book directly with the company you want to travel with and skip the middleman.

Great great cruise. Just wondering when are you going to do another cruise in another place?

Swoop helped us pick the perfect expedition on Aurora, and everything about the entire process was straightforward. Once on board the Greg Mortimer, every day was pure magic. We are fortunate to be able to travel a lot, but this is one that will be hard to top.

From start to finish, this was an exceptional trip. I tried many different organisers but when I met Marta at Swoop I knew I had found the one. And having reviewed all the Antarctica options with us, she organised the exact adventure we wanted. The customer care and support we received after the booking right up until departure was fabulous. All our queries were answered in short order and no question was too much trouble. I just wish I could do it all over again!

I liked going to antartica with swoop! It was a really fun experience and in my budget! Should visit.

Great communications throughout the whole booking experience, from initial enquiry through to boarding the ship.
The all inclusive trip into Antarctica was itself a lifetime dream come true. Truly memorable.

Seeing wildlife in their natural habitat with knowledgeable staff increased the experience! Guides were very understanding and accommodating to enhance this unique trip! I would highly recommend Swoop!

I had a great experience working with Swoop Antarctica while researching a potential trip. Although I haven’t booked yet, that decision was based on my own timing—not anything on their end.

I worked directly with Angie Birkett via email, and she was fantastic. She was incredibly responsive, answered all of my questions thoroughly, and provided helpful resources that made the planning process much easier. At no point did I feel rushed or pressured—just supported and well-informed.

Customer service like that goes a long way, and it definitely left a strong impression. When I’m ready to book, I will absolutely be going through Swoop.

Excellent care by the crew.

We would have appreciated having church services at a time that we could attend.

This review is by Richard.

Amazing service! Otto was outstanding and helped me choose what turned out the best adventure of my life in a very professional way!

Swoop really knows the Antarctic expedition market. They made spot-on recommendations for their partner companies. Also they took care of the details of my trip and kept me informed about changes and new travel requirements. The staff patiently answered all my questions. I have already recommended Swoop to a coworker!

Excellent service from start to finish. Very responsive and informative. But the cruise itself was incredible

All parts of our trip were excellent, from accommodations, transfers, insurance, tours to selection of Antarctic cruise company (Albatros Expeditions). All recommendations were great and we had a flawless vacation. The preparation information and podcasts were spot on. Their recommended tours were outstanding. The cruise on Ocean Victory was all that we had hoped for, with outstanding and friendly on-board staff along with terrific expedition guides. Our discussions with SWOOP team members was friendly, helpful and prepared us well for an expedition to Antarctica. We highly recommend working with SWOOP. With all the details of this trip, not one issue came up and we give the credit to SWOOP. Even the weather was good, although maybe more luck than good preparation.

Follow-up and responsiveness to questions was excellent. My trip exceeded expectations and Swoop was there when needed throughout.

Swoop reps were professional, responsive and extremely helpful in guiding us through planning for our adventure to Antartica. I can’t imagine trying to manage that on our own. The ship selection was exactly what we wanted and we didn’t have to worry about transfers, hotel reservations, tour guides, etc. They managed it all based upon our interests.

Swoop gave my cousins and I a number of great Antarctic cruises to choose from. They listened to what we were looking for (a small ship with daily excursions to get close and personal with the land and wildlife) and put us on to Oceanwide! Awesome choice. Lots of excursions (every day except when sailing all day) and excited, knowledgeable and friendly staff.

Our contact Sarah was always easily accessible via email and put together a flawless itinerary for us. The hotels pre and post were great and transportation always arrived on time. No question went unanswered or was too small. I would recommend Swoop to anyone thinking about booking a trip to Antarctica.

Great ship with highly experienced crew. Outstanding expedition team which contributed greatly to amazing experiences. Food was exceptional, state rooms always clean and spacious.
Overall a great trip! Highly recommend
Polar Latitude and Seaventure.