syncwords.com Reviews 33

We had a fantastic experience with SyncWords! The team was incredibly responsive and supportive, especially considering we reached out just a day before our event. Despite the short notice, they moved quickly, understood our requirements, and helped us set everything up smoothly.

Their prompt communication and willingness to go the extra mile made a huge difference in ensuring our event ran successfully. It’s rare to find a team that is this efficient, reliable, and customer-focused.

Highly recommend SyncWords to anyone looking for a dependable solution and a team that truly cares about helping you succeed!

The communication was fast and efficient. Also the quality of the translation with AI was good. We worked together for live subtitling during an event and did experience some issues with delay (the subtitles appeared about 20 seconds later).

Kedar was super helpful and kind. At the very last minute, we requested the syncwords integration and he juggled it like a real pro. We have no complaints about the process due to the fact that he was our account manager.

Vidhya and the team were brilliant right from the start. Very easy to communicate with and a relatively simple process.

Thank you Syncwords, really easy to work with you.
Excellent communication and support, very reactive 'onsite' (online). Completed the event captioning end to end and any blips were dealt with efficiently. Great to have as part of the team.

The guys from Syncwords were capable of understanding our needs right from the beginning. The live caption translation service worked properly and we're very satisfied with the quality of the translation.

SyncWords are amazing to work with and I am thrilled that our working relationship is growing from strength to strength. Their level of attention to detail and knowledge is truly outstanding. The team are lovely, supportive and deeply care about their customers.
Syncwords most recent release on generating captions for live streams and live events is brilliant and I'm looking forward to what they release throughout this year.

Jeetu is really responsive and he keep a tight follow up on the project timelines.

We love working with Syncwords. We've used them twice to translate sessions for our conferences. We have an international audience and it worked perfectly. We appreciate how responsive they are to our requests. They make it really easy to provide this great service.

Synchwords had the solution we needed and it was very easy to integrate into Hopin!

SyncWords was amazing to work with throughout the planning process and on event day. Organized, knowledgeable, supportive, punctual and accurate is how I would describe the entire team. We also added-on cleaning up of the live transcripts and SyncWords did a great job with this too. Would 10/10 recommend them to any event planner looking for live transcription!

On time, reliable and good quality of service :)
Good advice upfront, very professional.
It was nice to have one person taking care of the project from A to Z.

As Founder and CEO of the enterprise SaaS firm Chiefofstaff.com we are a global firm with clients in Asia, Europe, and Latin America. We were thrilled with the speed and quality of having an important client testimonial video, originally in Brazilian Portuguese, translated by the Syncwords AI team into clear and impactful English. This now expands our ability to use the video in the US and other markets beyond Brazil. Thank you Syncwords!

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Robert Epner,
Founder and CEO
New York, NY 10029
A clear line of sight across the universe of your organization

Easy setup, great support, great team, helpful and knowledgeable. I would definitely use this product again. Many of our virtual guests relied on this service and it worked perfectly.

SyncWords is number one in my eyes when it comes to closed captioning for various media. Quick and easy, accurate timestamps for cc. What more could one ask for from a business partner?

I had a really good experience with SyncWords and Kedar's team running a Spanish event with Portuguese translations. Kedar was very prompt responding to my emails and the team was very professional.
I think the time lag between the audio and the live captions should be decreased, and we should have been told with more time in advance that we could provide a list of words in Spanish to add to the software to improve its translating performance.

Great service from SyncWords. It really helped us to meet deadlines when delivering to a new client.

Syncwords was incredibly reliable. We had over 40 instances where captioning was required during our event. We needed it for Keynote and breakout sessions. There were times we needed Syncword Captioners, times our client was providing captioners and times we needed to do ASR captioning. Kedar, our Syncwords rep, was incredibly on point and ready to adjust to our needs at a moments notice. Will not hesitate to use them again.

At our church, we had a Ukrainian family come who spoke very little english. We used the automated captions and translated them live using the Syncwords software. They were able to follow live captions on a laptop, which has aided their understanding of the services.

The customer support has been brilliant, in helping us to set this up. The software is easy to use and works exactly how we needed it to.

Our dedicated SyncWords team (Len and Paav) have been extremely helpful throughout the process and have been super responsive, especially since our team did not have the experiencing of implementing closed captioning prior.