LKQ SYNETIQ  Reviews 

I purchased a set of wheels through Ebay. 3 arrived but the 4th was missing. The courier was less than interested. Despite contacting the seller several times, I failed to get any positive action or information. I resorted to raising it with Ebay and the 4th wheel arrived 2 days later, 8 days after the first 3!
The review I left on Ebay was removed because apparently stating that I got Ebay involved isn't allowed???? Therefore the feedback was removed and I have no course to re post a warning for other customers. Looking at their feedback profile on Ebay, I am one of a very high number of people who have had similar experiences within the last 6 months. I will NEVER use this company again, customer service is non existant! I would leave 0 stars if it were possible.

Very disappointed with this company, bought vehicle from online auction, in pictures was all fine, when vehicle was loaded, forklift driver hit rear doors with tines, of corse as vehicle was delivered i couldn't see that until received vehicle, when vehicle was loading driver was in office, he took pictures of car loaded where you can see damage already, but as he of corse not aware of all scratches on car he didn't knew it was damaged, i texted them straight away, explaining all situation and showing proves with site advert, where you can see all perfect, and with vehicle still on site with damaged doors, was told its my fault, as apparently have to claim while its on site, or let driver to know about all scratches and etc…. What a non sense it is. Even i as customer cant see full damage and scratches, it is few more which of corse im not complaining, as maybe just wont saw it my self. But sadly that they not taking at all they responsibilities for damage that site done… really disappointed with customer service.

Thought I'd ordered a wheel on Ebay. Turns out when I went to collect it I'd ordered a wheel hub instead.

I was very impressed with how helpful the staff were and how quickly they helped me to cancel the order and source what I actually needed.

I haven't been to a breakers yard probably since the 80's. Things have certainly changed. This is a very well run and professional set up.

I know where I'll be looking first anytime I need any car parts from now on.

I Spoke With Daniel, so very helpful, and I would definitely recommend sourcing green parts from LKQ Synetiq. Thank you.

Horrific company. Bought an interior, pickup this week, they actually had sold parts off the interior and smashed part of it AFTER i had paid for it. On collecting the loaders said nothing they can do. I took it home & contacted the sales agent Nathan , he is now ignoring me even tho my email are perfectly reasonable & has stated I have 1 option return the parts to winsford, that’s 4 hours each way, Doncaster is an hour away but he has refused to take them there, all I wanted was a refund for the broken bits , photos sent at the point of collection but what you get is an unfriendly go get stuffed level of service , no help and if you push to speak to a manager you are blocked. You can phone nobody so once you complain you are stuffed. Section 75 through the credit card company in hand.

Do not use this company!!
They are the most deceptive people ever .If everything is going their way and they making money i am sure they would fine but if there is a problem they don’t want to know. absolutely trashed my car!! It was hardly recognisable when I got it back from them.I was gutted and they didn’t want to know. They were just rude and not interested. This must happen a lot !

Thank you Rebecca
It was great service and helpful for me

“This company is an absolute fraud. Every listing is full of lies. I’ve had two terrible experiences — they claimed the vehicles would ‘start and run,’ but that was a complete scam. The cars didn’t even start, didn’t drive, and the photos were blatantly photoshopped. They are professional scammers. Avoid them at all costs

I spoke to a lady called Rebecca as I couldn't renew my subscription. She explained about way for me to do it and gave me a step by step guide. Once I managed to sort the payment she confirmed everything was done and sorted my account for me. Very helpful, much appreciated.

Rebecca was very helpful she make it very easy for me.to pay the subscription. i trying before bat no success

Helpful and provided as much information as possible

They was very kind clever and quick and best thank you

Great service, fast and easy communication. I had an issue with my time slot and Rebecca went out of her way to ensure i didnt miss out on being able to collect my car today. Thank you :)

Rebecca was easy to deal with and helpful

Rebecca was incredibly kind and helpful - solved the issue right way

hello.i bought a van and I payed for delivery.it takes me 2 weeks to get in touch with transport team no communication.very poor service.i tried to call them they never answer the phone.i advise any body bought a vehicle organise his own transport

Rebecca was very helpfull with my enquiry and requests. Thankyou!

Excellent customer service thank you

Rebecca guided me through getting my refund from the vehicle getting accidentally damaged on site. Quick and straightforward and Rebecca has been helpful on mumerous amount of times.

Mostly good, Rebecca From the complaints/customer service team is quite prompt and diligent. Kudos