tabby 

A perfect platform in service, refund payment and more.

please approve my tabby cash card if it's active its very very help full

تجربتي معهم سلبية قمت بعملية شراء عبر بطاقة تابي واشتركت في باقة البلاس لكي اقسط على ٤ دفعات بدون فوائد وعند اختياري لخطة ٤ شهور تم تحويلها تلقائيا الى ٦ شهور وعندما تواصلت مع خدمة العملاء تم اخباري انه لن يتم التغيير

خدمة عملاء رائعه وعند الاستمرار بالشراء دائما والتسديد بالموعد او مسبقا يتم رفعك تلقايا للحد 12 دفعه مرنين جدا والاجمل خيار التمديد حتى ٢١ يوم والاروع انه عندما تمدد وتسدد قبل الاستفة من التمديد يتم استرجاع مبلغ التمديد البسيط عبر الكاش باك

This is the worst experience I ever had. Very unprofessional customer service and couldn’t give you a direct answer and when you ask them to call you they will tell you they will call after 24 hours, it’s been more than that and i still haven’t received any calls. They couldn’t fix a very simple problem for refund!! And the people handling the issue is very unhelpful and unprofessional. Been contacting them for weeks!!!!

Very disappointed with Tabby. My spending limit was AED 3,000, then it suddenly dropped to AED 1,000, and now it's only AED 300 without any explanation. I contacted customer service, and they only said the limit would increase automatically, but nothing has changed. This is poor service and very frustrating for loyal customers.

متجاوبين خدمة العملاء يردون بسرعة و يوضحون بشكل دقيق

1 Star (If I could give 0 stars, I would.)

I’ve been an active Tabby user for almost 5 years, and this has been my worst experience.

I was charged AED 204 for an alleged repayment/over-limit issue, even though I only used my Tabby Card twice during July. I always make sure there is enough available balance before making any purchase because I know the transaction would simply be declined if the limit was exceeded.

I requested the July Statement of Account (SOA) to understand where this charge came from. Instead of providing a clear explanation, I was told that the amount would not be reflected immediately. This makes no sense, especially when I only had two transactions during that month.

Customer service has been extremely disappointing. They have been unable to explain where the AED 204 charge came from or provide a clear breakdown of the calculation.

I therefore request a full refund of the AED 204 charge, as I do not believe it was applied fairly or transparently. If this charge is valid, please provide the July SOA and a detailed explanation showing exactly how and why it was incurred.

As a loyal customer of nearly five years, I expected transparency, fairness, and better customer support. Unfortunately, this experience has been extremely disappointing.

Worst card I've ever used. I would never recommend it to anyone. The customer service is terrible, and there appears to be a serious security lapse that allowed money to be deducted from my card automatically without my authorization. Instead of taking responsibility, they keep passing the issue to the merchant.

I have now frozen the card to prevent any further unauthorized transactions, but my concern remains: what about the amount that was already deducted without my authorization before I froze the card? Freezing the card only prevents future transactions; it does not resolve the unauthorized deduction that has already occurred.

بعد تحديث الشروط والأحكام وبيانات الخصوصية تم التواصل معهم عن طريق منصة اكس للحصول على رابط الدفع فبعد التحقق من الهوية تم ارسال الرابط وتم الدفع بسهولة دون الموافقة على الشروط المحدثة وكانو متعاونون فشكراً لهم

تعاون سريع وإجابة مسؤولين خدمة العملاء وافية ومفيدة

This company helps me control my budget helps me to buy many of expensive products easily
It is a great company
The method of payment is very effective

يعطيهم العافيه استجابة سريعه وفريق متعاون أهنيهم على تعاونهم وحسن اخلاقهم 🙏🏻

شكرا لخدمتكم معي في تويتر خدمه سريعه وشكرا لهم

Tabby always cares about customer satisfaction and doesn't let them down, thank you from the heart

Until now my credit has not been returned to its original 3000 and still retain 300 aed. I have purchased so many things and never got any bad record from Tabby. If my limit will not be then go back to normal so I think it's better to stop using Tabby

Too good app
What you want
Same you will get
Because of Tabby
Thanks Tabby

كل شي تمام يعطيكم العافيه على خدمة عملاء السريعه لكن لدي استفسار بسيط إذا كنتو تواجهون اي مشكله في تطبيق او خلل فني يرجى إرسال بريد اكتروني لجميع العملاء أنكم تواجهون مشكلهفي التطبيق لتجنب مشاكل وشكرا لكم

Please stay away from Tabby. I have never dealt with such unsympathetic people. I lost my job due to the conflict in Dubai and let them know very early on I would be a month or so late with making payments. I emailed their “help” email and waited 5 days, no response. I emailed again - still to this day I’ve had no response. I contacted them via live chat and asked them to put a hold on my account whilst I was searching for work and dealing with a lot at once. They gave me no resolution and demanded I make payment immediately despite my circumstances. I told them I couldn’t and I needed a solution, again they told me the only solution is to make payment. I then received countless daily messages from them with threats of legal action and constant reminders I had missed payment. I then went onto the app and used a credit card to pay a small fee of AED 30 to extend a due date to prevent further harassment from them. I tried to remove the card after this but it would not let me. They then decided to use that card to pay a huge outstanding bill which I had already told them I couldn’t afford and took the final bits of fund I had left. I requested they refund me urgently as this money was for basic essentials (food, water) - in which they declined. I had to dispute this charge with my bank. They are an inhumane awful company who I would advise anyone to steer clear from.