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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Due to covid, we would appreciate being able to collect or export customer phone numbers in case we need to contact them, which we cannot do at this time. If we needed to contact our customers, w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I wish there was a fail safe for when one of my hostesses taps the check button instead of the message button (to notify guest there table is ready). I know you can recall a person from the rece... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So far, so good. We are a large medical office, and we're very lucky TablesReady has altered their program so we can try our best to control our waiting rooms during this pandemic. Also even before wh... Toon meer

Beoordeeld met 5 van de 5 sterren

only used for a week or so but so far it works well with no problems. only 2 suggestions: 1)allow for slightly longer automated text messages. 2)when a guest is paged that their table is ready that g... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf
  2. Computer & laptop accessoires

Over TablesReady

Geschreven door het bedrijf

TablesReady Waitlist App logo

Waitlist App for Restaurants and Other Businesses

Managing Your Waitlist Doesn't Have to Suck

  • Text your customers on your waitlist when you're ready
  • For restaurants, hotels, bowling alleys, event planners, retail, health care, and any other waiting scenario
  • Flexible digital waitlist, reservations, customizable notififcations, analytics, Square integration, and more

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

42 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 4 van de 5 sterren

It's a great start

It's a great start, but it needs to be easier for patients. Many patients can't follow the instruction to text ADD facilityname firstname lastname
They should just be able to text their name alone (without the word add, and facility name) to sign up for the waitlist.
Also, there should be a way to sign up for different clinics so we don't get optometry patients mixed up with regular appointment clinic patients.
Otherwise, it's pretty cool.

2 juni 2020
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Overall functionality of the program is…

Overall functionality of the program is good, only thing and would suggest is that it would be much easier to have a number keypad pop up while inputting the guest phone number,
Lwhile using a Phone it’s a lot more simple to do this but not with IPad, I feel guest seem to be more reluctant to give you their info while your personal phone is in your hand instead of the pad it just look a lot more formal and professional. Hopefully that is implemented in a future update

1 juni 2020
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

This product offers a simple solution…

This product offers a simple solution and is easy to use The only downfall is if you have multiple devices using the waitlist, they do not sync up so you have to constantly refresh the web page.

18 mei 2020
Review zonder uitnodiging
Logo TablesReady

Antwoord van TablesReady

Thank you for the nice review. The app does sync up the data across multiple devices in real-time, or it is supposed do. The only time this doesn't work is if people are using Internet Explorer, or perhaps if the wifi is not very strong. Feel free to reach out to support at tablesready.com if you'd like help trying to troubleshoot this!

Beoordeeld met 5 van de 5 sterren

First Ever Fast Service Pop Up

We used TablesReady for our first fast service pop up and it was a lifesaver! The day was extremely busy, buy the program worked like a charm and our service was fast and smooth. I HIGHLY recommend TablesReady for anyone looking to make your food service life easier!

5 februari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Product for the Automotive Market

TablesReady paging system has improved the customer service experience for waiting customers at our dealership. The old bulky restaurant style pagers were expensive, problematic, and often falsely paged customers if they went for a walk or bike ride outside of the designated boundary resulting in unhappy customers. TablesReady allows customers to walk and ride service loaner mountain bikes knowing that the completion of their service is a cell phone page away.

5 december 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Torrence BBQ Loves TablesReady

We (Torrence BBQ) own a barbecue food truck. When we aren't catering events, we setup at breweries, wineries, distilleries, and other public events.

Conducting public events is extremely fast paced and prior to using TablesReady we struggled to keep track of customers to deliver their food. We would have to send employees out of the truck to locate and deliver the food which took hands away from their primary job role of preparing and filling new orders.

Once we implemented TablesReady, we have reduced this effort by at least 75%. We utilize Square as our POS, so when an order is placed at the window, we request the customers' cell phone number and inform them we will send a text when their order is ready for pickup. The only reason we aren't at 100% efficiency with TablesReady is either a customer is not willing to provide a cell phone number or they give us a wrong number.

Thank you TablesReady for a great tool in the tool belt for providing a better more efficient service to our customers' experience at Torrence BBQ.

26 november 2019
Review zonder uitnodiging
Logo TablesReady

Antwoord van TablesReady

Thanks for the detailed review! I hope this helps other Square customers who want to use texting.

Beoordeeld met 5 van de 5 sterren

Easy to use

Easy to use. Almost no training required - very intuitive. Affordable and super quick support assistance. We are very happy with the product and would highly recommend as an alternative for rechargeable pagers/buzzers. Thanks!

13 november 2019
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

System bugs

Can't change font. They are too small.
Also, there is a bug on the software. We put in reservation and it sometimes, doesn't show till we have to reboot the tablet. Please correct this part. Very important

13 november 2019
Review zonder uitnodiging
Logo TablesReady

Antwoord van TablesReady

Hi there,
I'm very sorry you're having difficulties with the reservations system. We have hundreds of customers using it, and this is the first we've heard of any issues. Can you please email us at support@tablesready.com with a more detailed description of what steps you take to reproduce the error? Or, if it happens randomly, anything you can remember about when or why it occurs. Also, what operating system and browser you're using.
Also, we can help you with getting your font size right if you let us know what kind of device you're using our system on (web browser, iPad, etc.).
Thanks!
Mike

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