Tales.com Reviews 

Ordered 3 packs on 9th February 2026, stated that the order was received on 10th February 2026. kept checking looking for confirmation of order being sent. emailed this morning asking for an update at 08:41. At 08:43 i received the following From: Tales hello@tales
Sent: Monday, 23 February 2026 08:43
To:
Subject: ****URGENT***** Shipping update for order #485190
Hi XXXXXXX
Thanks so much for getting in touch. We deeply apologize for the inconvenience this has caused you. Upon checking, it appears that your order was lost in transit. We’d like to confirm whether you’d prefer that we send out a replacement or process a full refund for your order.
Best regards,
Bruce
It seems very strange that they can come back to me in 2 minutes (checking to say that it's lost in transit) but could not keep me updated until I asked for an update. Please have your own views on this. Lets see how long the refund takes.....if at all..kind regards

My Wife and I already have an incredibly strong bond and these brought up questions we realized we haven't asked each other in almost 14 years. Absolutely love these.

I love the product and got it in a reasonable time! Customer service, especially Jefferson was very helpful and got my situation resolved quickly and very favorably.
I highly recommend Tales!

arrived quickly and in good shape. Questions are awesome and finding that it's not just for kids!

The cards are great quality and very nicely presented. We've been discussing one question at dinner each day. The questions are really well thought out and lead to genuine conversations that feel like they're deepening our relationship.

Great product and service.

speedy response to my inquiry about an order that never arrived. within a week, order received

Ordered cards for Valentine’s Day - I was sent a tracking number that was not valid - customer service are not engaging to refund my €45 do not buy

This is such a great idea! We use these at dinner time as conversation starters and to connect after a long day of school/work.

Great customer service - very attentive and cares about the customer experience. Love the products!

I bought Tales for my wife as a Valentines Day gift and we loved it. After reading a few cards we were talking like we first met. This was the best gift that will keep giving.

Thank you all so much

We are together a lot in the car. The political podcasts are always on. I do not not prefer to always listen to them. So today we tried something different. We both drew a card and asked the questions. We really had a great discussion. And because of that, we will continue to do this on the daily.
So thankful fir these cards. Can't wait to try some of the other ones as well.

Spencer was great! Super friendly and helpful.

I had a great experience with Tales.com. Jefferson was amazing to work with. I highly recommend this company.

I ordered 2 boxes of Tales (Couples & Teens edition) to be gifted for Valentine's Day. The products arrived on time, however one of the boxes were quite damaged. They were not bubble wrapped and went a long way to Malaysia (where I live). I provided my written feedback to Tales and Jefferson replied very promptly with an apology and quickly offering the option to have a replacement or full refund. I appreciate the excellent service from Jefferson, thanks so much!

I was really looking forward to doing these with my children and when they arrived my six year old and I started going through the kids box. One of the questions is ‘if something happened to your parents, who would you live with?’. I couldn’t believe it. It upset my child and feels like a totally irresponsible question to put in a box that is meant to be lighthearted and enjoyable. What a horrible thing for them to have to have sprung on them while playing a game and have to contemplate. Really unimpressed.

I bought a digital version that first dowloaded a version where all the cards had the same question but then they sent me a new version that worked perfectly

As great as advertised. Had so much fun with family version and grandkids. Many laughs and lots of good thinking. A better glimpse into what they are thinking amidst fun. Wish we had more family around, stories fascinating. We are having a reunion in April and just thinking to bring these cards along.

Jefferson made the process of a return so simple. It was as easy as an email sent and a very timely response. I highly recommend doing business with this company.