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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Just had Luke out to deliver my oil , rural property tight location . He took time in assessing the job it didn’t feel rushed , he was very reassuring and had fabulous driving skills . I was worryi... Toon meer

Beoordeeld met 5 van de 5 sterren

We've used Tate Oil for several years now. Recently (just before the current oil price got out of hand), we placed an order on a 10 day delivery. Tate Oil delivered today, on promised date and a... Toon meer

Beoordeeld met 5 van de 5 sterren

Our Account Manager, Matthew Rawes is great at his job. Rate/lead time requests are quickly answered enabling me to get a fuel order placed without faffing around. Tate Oil always deliver when they sa... Toon meer

Beoordeeld met 5 van de 5 sterren

When I called first thing this morning, having run out of oil totally (If only I hadn't missed your call last week!), Matty told me he'd look into when I could get delivery and call me back. I was so... Toon meer

Bedrijfsgegevens

  1. Brandstofleverancier
  2. ook in
  3. Dieselbrandstofleverancier
  4. Kerosineleverancier
  5. Landbouwmachine leverancier
  6. Tankstation
  7. Verwarmingsolie leverancier

Geschreven door het bedrijf

We’re a family-run, Yorkshire-based fuel supplier specialising in heating oil, diesel, red diesel, lubricants and additives. With over 50 years’ experience, we pride ourselves on being the same hard-working fuel supplier we were back in 1972. Reach out and get in touch with us today about your domestic, agricultural and commercial fuel requirements.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

324 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,6

Alle reviews

(324)

36 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, prompt delivery dates and very competitive prices.

29 december 2022
Review zonder uitnodiging
Logo Tate Oil

Antwoord van Tate Oil

Thank you John, we appreciate you leaving a review. Happy New Year!

Beoordeeld met 5 van de 5 sterren

The Very Best Heating Engineer

Heating Engineer, Luke serviced the boiler and was absolutely brilliant. I have been at my home for 5 years and the heating has never worked properly and certainly never like it is working now. The boiler and pump have never been as quiet as they are now and the house has never felt so warm. Please pass on my thanks. I am so grateful.

6 december 2022
Review zonder uitnodiging
Logo Tate Oil

Antwoord van Tate Oil

We are so proud to have Luke on our Tate Heat team, he is an absolute asset to our business. Thank you for taking the time to send us a review!

Beoordeeld met 5 van de 5 sterren

Great Friendly Service

Always get great service from Tate- we have dealt with Scott recently and he is very helpful, well informed and friendly- thank you Scott

12 december 2022
Review zonder uitnodiging
Logo Tate Oil

Antwoord van Tate Oil

You made Scott's day by leaving a review, thank you.

Beoordeeld met 5 van de 5 sterren

What a great company…

I have just placed my last order because we are moving to a gas fuelled house.
We have dealt with Tates for 20 years and they have never, ever let us down.
We live in an isolated spot and drivers always find us. The sales staff are knowledgeable and courteous and the drivers likewise.
I cannot recommend Tates highly enough.
Jane Heller

7 december 2022
Review zonder uitnodiging
Logo Tate Oil

Antwoord van Tate Oil

Thank you Jane, it is great to hear we have provided you with such a reliable service. Thank you so much for your custom over 20 years!

Beoordeeld met 5 van de 5 sterren

SIMPLY THE BEST

Simply the best Oil company out there. They do what they say they will and they do it when they say they will ! and they do it with a smile :)
I deal with Matty Rawes and Tamsyn Ayre. They are a fantastic credit to Tate oil and both are always so helpful and quick to reply.
We are all in stressful times at the moment with energy costs , but both Matty and Tamsyn do their very best to make the process of ordering oil as easy as possible.
Thank you both.
Nick Ineson

24 november 2022
Review zonder uitnodiging
Logo Tate Oil

Antwoord van Tate Oil

Thank you so much for writing a review Nick. It's a great end to a busy week for Matty and Tammi.

Beoordeeld met 5 van de 5 sterren

Pleasant driver despite challenging access, great customer service & competitive prices!

Just wanted to say a big thank you to Tate for their good customer service and especially to the driver (Andrew Parr) that came to my house this morning to deliver my oil.

I had been using another firm for a while and the man that always comes is so grumpy and complains about the access every time (which to be fair isn’t the best but I always ask for the smaller tanker as the bin wagon manages ok).

I got fed up of it so looked around and chose Tate. Andrew was so cheerful and pleasant despite the awful weather.

I also got a text beforehand saying they were coming as I requested in the instructions and Andrew followed it up with a phone call (which I missed) and then another one informing me he was 20 minutes away.

I didn’t know the drivers name so I used messenger to ask and once again very quick and pleasant service.

Great service and the price was competitive too!!

15 november 2022
Review zonder uitnodiging
Logo Tate Oil

Antwoord van Tate Oil

Thank you so much for your review, it will make Andrew's day!

Beoordeeld met 5 van de 5 sterren

Ben could not have been more helpful in…

Ben could not have been more helpful in setting up an account and explaining everything, fuel delivered the day after ordering. Driver telephoned to say delivery complete. Courteous and friendly service.

10 november 2022
Review zonder uitnodiging
Logo Tate Oil

Antwoord van Tate Oil

Ben was really chuffed reading your review. Thank you for taking the time.

Beoordeeld met 5 van de 5 sterren

Excellent customer service from Kieran

I have just placed my first order for oil with Tate Oil and the service received from Kieran was excellent, he made the whole process so easy and straightforward. He was very helpful and explained the process clearly and was very polite and friendly. Thanks very much to Tate Oil and especially Kieran for such brilliant customer service.

20 oktober 2022
Review zonder uitnodiging
Logo Tate Oil

Antwoord van Tate Oil

Kieran was really happy that he could help you out. Thank you for leaving us a great review.

Beoordeeld met 5 van de 5 sterren

Great Customer Service!

After the delivery of our heating oil this morning, I needed to call Tate Oil to sort an administrative issue and spoke to Matty. I found him extremely helpful and the issue was resolved very quickly, Great customer service.

4 oktober 2022
Review zonder uitnodiging
Logo Tate Oil

Antwoord van Tate Oil

Thank you for taking the time to write a review, I will pass on your compliment to Matty.

Beoordeeld met 5 van de 5 sterren

Thanks to Stacey for reminding me to…

Thanks to Stacey for reminding me to dip my tank periodically and always a pleasure to talk to.
And thanks to Ian Hope our favourite tanker driver.

6 september 2022
Review zonder uitnodiging
Logo Tate Oil

Antwoord van Tate Oil

Stacey was made up when she read your review, thank you for taking the time to write this.

Beoordeeld met 1 van de 5 sterren

dissapointing service and price

when prices rocketed! i phoned up for my usual delevery as i was with them for years i was told they could not supply me any for at least 2weeks and bill would be sround 1200.00 and that in 2 weeks it could be even more . i explained i had 2 babys in hous cooked on oil aga hot water on oil heating on oil they said they could not help i phoned crown oil explained circumstances and they delivered oli to me by end of week at 200.00 less . loyalty?

19 augustus 2022
Review zonder uitnodiging
Logo Tate Oil

Antwoord van Tate Oil

Hi Mr Williamson, thank you for taking the time to leave a review as we appreciate all feedback to better our service. I can only apologise that we couldn’t get your delivery out to you sooner than requested back in March. Unfortunately at the time this was right in the midst of the fuel crisis and we had to extend our delivery windows to 2-3 weeks due to allocation issues and a huge influx of deliveries after Russia invaded Ukraine. What wasn’t explained on the call is that the quoted guide price also had the potential to come down but at the time the price of oil was rising over 10ppl per day so if Crown Oil were able to get a delivery out to you sooner this does explain why they could offer a cheaper price. It was an extremely unprecedented time in the oil industry and we have spoken to the staff member who took the call to offer extra training in picking up that this was an emergency and what steps we could have taken to try and get this delivery out to you sooner.

Beoordeeld met 5 van de 5 sterren

Marcus couldn’t have been more helpful

Marcus couldn’t have been more helpful. He went the extra mile when setting up our account and was professional and friendly and made it hassle free. Highly recommend Tate.

9 mei 2022
Review zonder uitnodiging
Logo Tate Oil

Antwoord van Tate Oil

Oh my goodness, thank you so much for your review, you've made Marcus' day!

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic service from tate…

Absolutely fantastic service from tate oil.. we had run out of oil and they swapped things about delivery wise do we could get some oil ASAP...and they even offered to send an engineer free if the boiler wasn't working; as it was probably air locked .. I cannot thank this company enough! We've used tate oil for years and they've been brilliant.. I cannot praise and thank them enough!

5 mei 2022
Review zonder uitnodiging
Logo Tate Oil

Antwoord van Tate Oil

Miss Lawman, thank you so much for taking the time to leave a review and thank you for your business!

Beoordeeld met 5 van de 5 sterren

Excellent Company

My go to company for all my fuel needs. I have ordered from Tate Oil with my previous employer and still continue to use them within my new employment. The customer service is fantastic, I have always dealt with Stacey Cousins, who has always been there for us as a business, always going the extra mile and she always offers competitve if not cheaper prices. Very highly reccomended.

11 april 2022
Review zonder uitnodiging
Logo Tate Oil

Antwoord van Tate Oil

Hi Emma. Thank you so much for taking the time to leave us a review.

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