Taurus Logistics Ltd Reviews 

Very clear information and advice.
A pleasure to talk with Barbara

Quick and simple with all information I need.

Superb follow up & advice

Barbara is really helpful in the process.

Barbara has been great to deal with. Very informative and helpful. Would definitely recommend

Great service. Very good communications throughout entire process. Assisted with potentially difficult customs regulations at destination.

Waste of time and don’t give instant quotes . A simple quote I looked for from Dublin to Perth for a hatchback . Sent all details and was told it would take 24 hours 🤣🤣🤣🤣waste of time and false advertising

I think from a first timers approach to importing your company makes the most sense, on top of that Barbara in Christchurch is so good that if anyone asks me who the best is it will be Barbara Redway. she keeps it easy and a memorable experience that i will never forget. Thank you Barbara. Lets see how the now second part of my cars trip goes when you guys deliver it to Brisbane.
Brett Larkin Sunshine Coast Queensland

Shipped vehicle from UK to Fremantle with no problems and good service except they unfortunately under quote and then over charge to make up for it. They then pass the query around different departments until you get tired of it and give up.
BEWARE !!

Further to above review I have had no offer of recompense and no plausible explanation except the less than truthful justification for the Panama Canal levy which they say is a mistake and should be for the Suez Canal but the shipping company inform me that the ship went via the Cape and didn't use either canal.
I have now given up as their explanations cant be trusted.
They have charged for services that were not quoted and manipulated the currency exchange to suit themselves.
Have now received reply as can be seen here.
Of course the quote is 4 months old it took Taurus 2 months to get it on a ship and a further month of shipping. All lame excuses and still no explanations. Not to be trusted !!!!

Good communications through emails as private

Clear communication and helpful advice from Barbara before the car left for Melbourne. Easy and straight forward. Happy with my experience. Would recommend.

We shipped our truck and caravan from Lyttleton to Southhampton in the UK and picked it up on Tuesday this week, exceptionally well organised and stress free. Arrived on time, excellent communication right through process. I couldn’t recommend these guys more, all round professional service, thank you

Communication
Reassurance
Navigating Technical & Requirement information.
Prompt service
Friendliness of agent... when things seemed daunting a little humour was appreciated
Clarification of my faux paus. (Not technically savy) 🤪😀😊

Taurus was extremely helpful, they managed to do what no other agent could! Many thanks, Taurus.😊👍

Taurus handles quote part really well and promise but when it comes to service and invoicing they are very poor. I imported my vehicles from New Zealand to Australia. The first vehicle was on time and second vehicle was delayed by a month. No one had courtesy to update on delays until you follow up with them. I am very frustrated on the additional charges they apply on cartage from Port Kembla. They charged me $300 for cartage and when the vehicle was cleared they saying charges is from Port Kembla their depot not to the delivery address. The delivery address given was Wollongong ( Distance 12Km). Poor communication and additional charges is frustrating when not communicated at the time of quote.

Everyone was very helpful and quick to respond to my questions.

Barbara is the best in the business to deal with hands down.

Correction:
"I do respect the companies and individuals who do the follow up and try their best to improve their procedures and solve the issues. They contacted me and solved the issue".

The only advise I can give you guys is stay away from them. They didn't advise me all requirements before booking and once I paid deposit for booking they start asking for reports and documents and once I cancel the job they refuse to refund my deposit.

Gave the information when l need it and very friendly too deal with would highly recommend taurus