Taylorroofs Reviews 68

From my first contact with Taylor Roof, the entire process was seamless and professional. After submitting an online enquiry, I received a prompt call to arrange a surveyor visit, and the work was completed just a few weeks later.

The support team were extremely helpful throughout, providing regular updates both by phone and electronically, which gave me confidence that everything was progressing smoothly. The surveyor was thorough and professional, taking detailed photos to clearly show the issues with my roof, which were also shared with me for review.

On the day of the work, the roofing team were excellent — friendly, hardworking, and clearly committed to delivering a high standard of workmanship. Their attention to detail really stood out. Once the job was complete, they provided photos so I could compare the finished result with the original condition, which gave me real peace of mind.

I would highly recommend Taylor Roof for their professionalism, communication, and quality of work. They made the entire experience straightforward and reassuring from start to finish.

The work was carried out by Kian, William and a young chap whose name I didn't pick up (sorry). They communicated well, were polite, efficient, respectful of the property and kept me informed throughout. I had initially accepted a quote following a survey by Mark, again done efficiently and politely, and explaining things to someone who knows nothing about roofs. I asked for many photos at the end and received them, and Lucy called me post-completion to check I was satisfied. I have already made enquiries about further work in the months ahead. I am happy to say that Taylor were everything I hoped they would be. Highly recommended.

We’re absolutely delighted with the work (roof repair and new gutters) undertaken by Taylor Roofs. A very professional service from start to finish.

Helpful staff to book visit.
Surveyer arrived on time as agreed.
Job was completed quickly and without mess.
Will definitely use again in future.

Blair arrived alongside Craig to re felt my garden shed. They arrived promptly, confirmed the work to be done and got on with the job. Blair even went above and beyond to ensure a robust job. They were efficient, tidy and provided an excellent quality of work. I would recommend this company and was very happy with the end product.

We had them out to repair a leaking gutter, clean the rest of the guttering, and carry out slate and ridge repairs. I had to call them back three times before the gutter finally stopped leaking.

They also failed to clean all the guttering as agreed. I later found the box valley gutter had not been cleaned and there were ridge brackets left discarded in the valley, which I now have to remove myself.

On top of that, the scaffolders were foul-mouthed and were arguing with each other on site. Overall, very unimpressed.

From the very beginning I was impressed by Taylor Roofs. John the surveyor came out and thoroughly inspected the issues I was having with my roof and was very friendly and helpful. I'd had surveyors from other companies out who had guessed what the issues were so was pleased to find out exactly what was required. The roofers then came out with a couple of weeks and carried out the repairs professionally and to a good standard. Will use again and recommend to anyone.

Taylor Roofs were recommended to us by our daughter, who was very pleased with her new roof and the professional way the job was completed on time. We are also pleased with the repair work and the removal of the Chimney. The lads were great, explained what stage they were at and always polite.

I was recommended Taylor Roofs and reached out to them to resolve an issue I was experiencing with my roof. From first point of contact to completion, the service was exceptional.
The communication from all staff members was first class throughout the whole process. The overall cost was very reasonable and they delivered a quick and effective solution. I was very impressed and strongly recommend their services, and will continue to keep using them in the near future. Overall first class in every aspect.

Very professional company. Great communication, they turn up on time & carry out the work in a highly professional manner. No hesitation to recommend them based on my own experience.

Contacted Taylor Roofs as was concerned about a sudden roof leak. Survey was arranged very quickly and surveyor reassured me that roof was in good condition and only a small repair was required. Service was excellent and was kept in contact from start to finish. Appreciated a small piece of work being done at a very reasonable cost.

Great interaction from approaching them to sign off of the work. Quality is great and the workmen were very communicative. Very professional in all aspects of process including back office. This is the second time I’ve used Taylor roofs and very happy to recommend.

We moved into an older property earlier this year and contacted Taylor Roofs as we knew we needed a Velux window replaced, we figured whilst getting the quote we would ask for an inspection to be done to get an idea of any other issues. Staff presented an easy to follow quote highlighting the areas of concern alongside photos of the issues needing rectified. We were kept informed each step of the way from first contact to completion of the works. Crew were prompt on the days that work was being undertaken and allowed us to carry on with our day-to-day with minimal interruption. Overall a great experience, particularly this close to the holidays!

Was happy with the service and thorough work from 2 different quotes then a 3rd after I had asked for further work to be arranged. Accommodated my requests and the lads who completed the work were also very helpful, showing photos of work completion on request and overall just good guys . Would use again

Excellent service with helpful and courteous interactions throughout. Quotations, invoices and receipts all provided in a timely manner. Flexibility regarding timing of visits.

From start to finish Every thing went really well with Taylorroofs. I have taken out a service plan and would recommend it to all. I would have no hesitation in recommending Taylorroofs to anyone looking for a roofing company

The problems with the roof were fixed to a good standard and all at the time and date specified. The roofers were helpful and answered any questions I asked. I have already recommended them to my brother.

We are really highly satisfied with the work completed on my mother's garage roof. The guys were great and highly skilled.
They kept my Mum up to date with all the work and showed her photos of the progress. The office staff kept us informed and communicated very well with us.
We highly recommend Taylor Roofs for a highly quality job. They even tidied up after themselves! I was sent out to sweep up but it had already been done. That doesn't happen very often!!

Survey done quickly after water leak. Quote received next day. Work started quickly. The two lads Nahal and Reese worked hard at it and were very polite and tidy. Everything was cleared up at end of each day.