Taylors Legal Reviews 

My overall experience with Taylors Legal was disappointing, particularly in relation to communication.

I never actually spoke to the solicitor allocated to my purchase by telephone throughout the entire conveyancing process; all communication was conducted by email. While I have no issue with communicating by email, there were several occasions when I had to chase for updates, information and explanations rather than being proactively kept informed.

There were also occasions where I felt that the level of knowledge and clarity provided fell below what I would expect from the solicitor handling such an important transaction. Having since spoken to other purchasers in my building who also used the firm, I understand that some experienced similar frustrations with communication.

Unfortunately, the communication issues continued after completion. I was specifically told that monies owed to me would be returned on a particular day. The date passed without the payment arriving and without an update, and I ultimately had to chase the firm myself.

I have also been advised that registration of the title/deeds could take approximately two to three years due to delays. Given my experience so far, I am concerned about whether I will be proactively notified when this is completed or whether I will once again need to chase for an update.

I do want to recognise Murray, whom I dealt with briefly. Although he was not my allocated solicitor, I found him pleasant, professional, knowledgeable and detail-oriented. He made a very positive impression, and it is a shame that he was not the solicitor handling my purchase.

Buying a home is a major financial transaction and, in my view, clients should be able to expect clear communication, appropriate explanations and proactive updates without repeatedly having to chase. Unfortunately, that was not consistently my experience.

Extremely disappointing experience with Taylors Legal. I found the whole process slow, frustrating and poorly communicated. The level of communication from the solicitor handling my matter was extremely poor, and I often felt completely out of the loop.

This was not what I expected when purchasing a property. The experience was so frustrating that it has put me off wanting to continue with the property purchase process altogether….

What made the situation even worse was the cost. I was charged £1,800 (with no contract) to terminate the sale, despite having received very little communication or service. I was also charged £65 for a phone call that I did not request and, as far as I’m concerned, never even had the opportunity to have with the solicitor.

Around 75% of the fees were taken when the sale was terminated. In my opinion, the charges were extremely expensive compared with what I understand other solicitors charge, especially considering the level of service I received.

Overall, I found the service poor, the communication unacceptable and the costs far too high. I would not recommend Taylors Legal based on my experience. If you are considering using them, I strongly recommend getting a full breakdown of all fees, including termination and cancellation charges, and comparing their costs with other solicitors before committing.

I am highly considering escalating this to a formal complaint under your Complaints Handling Procedure if necessary, and to the Legal Ombudsman for an unfair assessment of costs as I was recently informed I was overly charged…

I used Taylors for my first ever property purchase in the UK.Laurence Hutt was the Conveyancing Executive and did a very professional job which was most appreciated in ensuring I made a very tight timeline to complete.He communicated well throughout the whole process and returned every mail or call that I made to him especially towards the end when we were chasing a deadline.Thanks very much.I would highly recommend Taylors as a result.

Taylor’s legal came recommend to me and their response time was excellent to my enquiry. Safaa then took on my case and has been my first point of contact since the start and I cannot recommend her highly enough. She has been absolutely outstanding throughout my new build purchase. From the very beginning, she has gone above and beyond what I expected, consistently going the extra mile to make the entire process as smooth and stress-free as possible.

Safaa has proactively reduced the workload on my side by handling matters efficiently and keeping me fully informed at every stage. One thing that particularly stood out was the time and effort she put into investigating the possibility of an extension to the property. Rather than simply providing a basic response, she thoroughly explored the issue, obtained the necessary information and ensured I had clear, comprehensive answers before I made any decisions.

Her professionalism, attention to detail, responsiveness and commitment to acting in my best interests have given me complete confidence throughout the transaction. It is clear that she genuinely cares about achieving the best outcome for her clients.

I used Taylor's Legal services for the purchase of my house and had the pleasure of working with Safaa throughout the process. Safas was extremely professional, communicative, and supportive from start to finish. Kept me informed at every stage, responded promptly to any questions, and ensured everything progressed smoothly. Her clear communication and attention to detail made what can be a stressful process much more straightforward and manageable. I am very grateful for her assistance and would highly recommend both Safaa and Taylor's Legal to anyone purchasing a property.

I was recommended Katerina Mavroudis by a friend. Katerina and her PA Jackie did not disappoint. Katerina was available and communicative every step of the way, offering her expert guidance and advice throughout the process, helping me towards a successful and uncomplicated divorce. I would highly recommend Katerina and her team. Katerina is hardworking, diligent and most of all, a truly lovely person. I am forever grateful that Katerina was able to see me through one of the hardest times of my life and for her unwavering support and kindness. Wishing her and Jackie every success in the future.

Extremely bad at communicating. Slow and unprofessional. I regret using them

I asked several times to supply information I needed for property completion purposes only to be told at short notice before handover,which was not good enough.
This was very stressful to me and made me angry with them for not supplying information in good time.
Could have done better.Attention to detail is somewhat lacking.
Go elsewhere is my advice.

Taylors Legal were instrumental in the successful sale of our property. Each member of their team who supported us throughout the process, ensured we were consistently updated, well-informed and treated with respect. They remained professional at all times, and worked diligently to ensure all deadlines were met. I would highly recommend Taylors Legal, and would not hesitate to use their services again for any future legal matters

Taylors Legal are a highly recommended legal practice. I have 'Power of Attorney' to help my elderly mum sell her property while she is in a care home.
Andrea Harris and Sophie Katseph are highly competent conveyancing solicitors who acted with great integrity, clarity and really good communication throughout the sale process of my mums flat.
Look no further for a great legal practice who will help you buy or sell your property in a timely and highly professional and efficient manner. Also their conveyancing fees are very competitive and fair and well earned for the great work they provide.
This legal practice is a great and trustworthy place for all your legal needs.
Yours sincerely,
Mitchell Lee Mednick

Very professional, proactive and quick in responding and handling cases.

I found Humayan Baig very approachable and easy to reach. My case was difficult but with his guidance it worked out in the end. I would use them again

We used Taylors Legal for our property purchase and were looked after by Safaa Noray. She was always pleasant to deal with and kept us updated throughout the process, which made everything feel straightforward and well‑managed.

There were a couple of moments where we felt we were repeating paperwork, but as we weren’t under time pressure it wasn’t a major issue.

The only real area for improvement is the clarity around fees. Even after exchange (and before completion), I’m still not entirely sure what the final cost will be. The pricing structure is quite complicated for someone who isn’t familiar with legal terminology, so a clearer breakdown would really help.

Overall, friendly and professional service — though with the amount of forms involved, I’m starting to think the real house move was happening in the filing cabinet.

I received exceptional service from Taylor’s Legal for both my sale and purchase.

Humayun was consistently available, responded promptly to my queries, and handled several challenging moments — caused by the other side — with professionalism, calmness, and compassion. His clear communication and supportive approach made a stressful process much easier to manage.

While I know this is part of his role, I truly feel that Humayun went above and beyond in every aspect. I will certainly be recommending Taylor’s Legal, and especially Humayun, to others.

AG is no ordinary solicitor, she is always available, is precise and doesn't waste time, gets the job done with minimal fuss, all with a attentive and courteous manner. A real asset to Taylors Legal and I'm really pleased to have been referred to her and she will always be my primary choice for property conveyancing.

The good reviews cannot be trusted. They are very expensive and very bad. No communication no explanation, it takes at least 1 week to respond to an email. Very bad please keep away from them. I will elaborate when I’m done with them .

I recently used Taylors Legal for conveyancing services and couldn’t be happier with the service I received.

From the outset, Murray Mercer made the onboarding process smooth and reassuring. His professionalism and clear guidance were incredibly helpful.

A special thank you to Rob Barrand, my Legal Conveyancer, who was consistently responsive to emails and calls, providing detailed step-by-step updates throughout. Even when the team was busy, Rob kindly accelerated the process to keep everything on track — which made a real difference. His expertise and calm approach turned what could have been a stressful experience into a seamless one.

I’m truly grateful to both Murray and Rob for their support and efficiency. I highly recommend Taylors Legal — they made the entire process straightforward and stress-free.

Everyone we spoke to was very friendly and helped us throughout our house buying process.

Sam M was excellent. We felt went that extra mile for us, made the process of completion run smoothly and quickly. Thank you Sam :)

Alexis made the process a lot less stressful! This was my first purchase and I had a few questions for Alexis but she was very helpful and understanding. Highly recommended!

2nd time using Taylors Legal and I cannot recommend them highly enoughfor the outstanding service they provided during my House
Sale, handled by Victoria, and my House Purchase handled by Sam.
Sam and Victoria were both extremely professional from start to finish, there attention to detail and commitment to getting the Sale and Completion of Purchase over the line were clear to see even under extremely challenging
circumstances.

Thankyou again Sam and Victoria you are a credit to Taylors Legal.

I would highly recommended Taylors Legal and a well deserved 5 stars from me.