Very fast delivery
13 oktober 2021
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Bedrijfsgegevens
Contactgegevens
20 Duke street, TA6 3TG, Bridgwater, Verenigd Koninkrijk
- 07867929505
- tcgaccess.store@gmail.com
- tcgaccess.co.uk
Have not received my order
1 oktober 2021
Antwoord van tcgaccess.co.uk
Hi Jamie
Sorry to hear you haven't receive your pacakage, we have investigated the cause and we can say that issue isn't with us as the package had been sent via Royal Mail on the day of purchase as receipts of the package being sent on the 19th of September have been found.
We greatly apologise for the issue and would like to offer a full refund if you wish.
Please don't hesitate to contact us through our site, phone or email at any time.
We hope to resolve this with you soon.
TCG Access
Customer Service Team
Great prices, delivery and very kind customer service!
Very impressive service and hope to see them grow. While they didn't have the highest variety of items for sale I think they have enough and id like to see more in the future. What I did get came quickly and was packaged excellently, the staff I was in contact with were also incredibly kind and sound very sincere about their service.
Pricewise they're very fair and from what I've seen so far they're very open to discounts too. Very pleased to order from them and will again in the hopes they keep growing and providing an excellent service.
7 september 2021
Tcg access is the site to buy from in the UK.
Upon placing my order, it arrived within a few days (as I live nearby) but still shipping is in a reasonable state for sure. Quality of products are high and excellent being durable sucj as their deck boxes, excellent pricing and a site I will continue to purchase from in future
25 augustus 2021
Although it's not been an awful…
Although it's not been an awful experience, it's by no means been a good one.
This company was close to not even having stock despite it saying otherwise on their site.
They were not very informative with regards to shipping and i was expecting a pre release order to be ready to go and not have to wait nearly a week for my order. If i could do it again... Amazon all the way
24 juli 2021
Antwoord van tcgaccess.co.uk
Hi Adam,
Thank you for your feedback. We are very sorry you feel this way about your experience with us. We will try our best to improve.
The pre-order you had made was to be released on the 23rd, this is also mentioned on the product pages sorry if we didn't make this clear. This is the same day we had recieved stock from distributors and has already been dispatched on the same day.
In regards to stock, our allocations had been skewed as our distributor failed to meet demand of their clients. We wanted to give full transparency on the situation, hence the emails explaining the situation.
We greatly apologise for the experience you've had, please contact us further through tcgaccess.service@gmail.com. If you would like to talk more on anyway we can help rectify this experience.
Best regards
Customer Service Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.