Techless Reviews 353

Yolani from customer support was very helpful and made the set up process a breeze!

I called in twice for information on the wisephone and later for assistance setting up the phone. I spoke with Yolani each time. She was very helpful and patient as she walked me through setting up the Wisephone II and portal. She answered all my questions and provided additional information, making the experience super easy. I also found the online articles really helpful as well.

Tina was EXTREMELY patient and helpful with troubleshooting and getting my phone running after switching carriers. She was very kind and knowledgeable and a pleasure to talk to. Excellent service.

I had a great experience with the Techless customer service. I needed assistance in transferring over my phone number and Zazi at customer service streamlined the process. He was very knowledgeable and professional, and he spoke very clear and was easy to understand. Thank you!

I order a Wisephone for my 8 year old son and it is very impressive! Easy to install, I called customer service today and spoke with Yolani. She was wonderful, she walked me through every question I had and was so patient. Looking forward to using the wisephone! Perhaps I will order one for my other son as well.

Zazi was sooo helpful!!!!

Yolani was great help in setting up my husbands wisephone. Appreciate her patience and knowledge of the system.

Yolani was wonderful and super helpful. She was lovely to speak with.

Tina was so helpful for multiple calls - she walked me through setup and had so much patience. Thanks

I spoke with Tina a number of times and she had excellent customer service. She obviously has great people skills and has went above and beyond in helping us purchase and learn how to use our new wise phone. She always gets back to us about any and all concerns we have and walked us through many situations that we needed help with. I would dare to say she is one of the best front line people that I have experienced in any company for the past number of year ! Great employee

The phone and service fitted our needs prefectly, and we would still have phone and service if it had not been that are son is going to be completing high school and attending college at the same time and needed access to emails and apps, to complete this phase of his education. Personally, I would have preferred to stay with the Wisephone II if change wasn't needed for educational purposes.

Whenever I have any problems with my phone or if I need explanations on my bill, I can always call in. The last time I called in Zazi and Jay we’re so wonderful and helped me to understand my bill.

Phone is cool. Help support was great. Yolani was awesome thanks so much!

Tina was of great help to me in setting up and installing our wise phone! Very clear and well spoken and professional. A delight to deal with! Great customer service, thank you!

Had a great customer service experience. Yolani was very helpful! This phone is going be great for my son!

Yolani did a nice job guiding me through the phone set up process and downloading apps

Tina was very helpful at answering my questions and totally understood what I was asking and knew how to help.

I am excited to start a more present and disconnected life with my new Wisephone! The transfer process was as seamless as I think it can be and the help I received from Tina was 6 stars!! She was very knowledgable and patient with me and my lack of technology skills. Thanks Tina and thanks for creating a phone to get our heads out of the sand and back into reality.

Every time I've reached out to support through Techless, the response has been prompt and within their posted timeline. Their support is kind, compassionate, and respectful of the client and they truly care that I have a good experience. I might be frustrated at the issue, but I'm never frustrated at the people who help me solve the issue.

I wanted to return my new phone, because I won't be using it. Mainly because daughter refuses it, we ended up dumbing down her iPhone. So, I chose domestic peace over Wisephone. Returning the phone outside of their regular return window, but they were gracious and made an exception. Zazi was the supervisor that helped me and he pleaded my case with his management. And got it resolved very quickly. He was understanding, knowledgeable and with a great human touch. It was a pleasure conversing with him. True professional!