techsupplyshed.co.nz Reviews 

DONT BUY FROM THIS DISHONEST TRADER!!
We bought a blood pressure monitor from TECH SUPPLY SHED it never arrived. They do not respond to emails and do not answer their phone . We have requested a refund, still no response
Web site says 2-8 days for delivery, so the response below is incorrect.
The link in Tech Supply Sheds response is not what was on line when I purchased, even the price has changed !

Disgraceful business, unfortunately I too was another mug that did not read up on reviews before placing an order. Coming up 2 months waiting on a 3D printer part for my daughters machine and get the odd reply to emails saying that they will check in with suppliers and no follow up until i chase them weeks later. Disgusting customer service and no appreciation of repeat business. Would not even give them 1 star if it was an option and certainly wont be letting this go more out of principal than $.

Edit 23/02/26 - Lets get something straight, online when I purchased it said the item was in stock.... first lie. I already asked for a refund twice which your company ignored not to mention I am lucky to receive a reply within 1-2 weeks.... second lie. Since you are happy to respond on here instead of email then yes I do accept your offer of a refund and I will take it immediately, would rather take my chances purchasing elsewhere than have this drag out any longer

Never ever use this company, they are the absolute worst stay away at all costs, they are a scam they wont ship your order or refund your money or reply to emails, the phone extensions just ring and nobody answers full on scam

After not receiving any tracking information for a week I tried emailing, two days in a row and heard nothing back. So then I started phoning multiple times trying all four of the extensions that were offered and never had anyone answer. Finally, someone emailed me to say that the parcel would be arriving in three days. But a couple of hours after that email, the person who was waiting on the parcel phoned me to say that it had arrived. This level of incompetency in this day and age is inexcusable. So yes, we received the item and the pricing was good but I will not be shopping with this company again.

Would not honestly give one star. Im another mug that didnt check their credentials. No calls answered regarding order. One minimalist email saying they will check with their suppliers. Nothing else. Avoid these scum. Cheers.

Ordered Bose Earbuds on 26 December, arrived 31 December, which was the earliest listed delivery date. I must admit i got a terrible fright reading all the reviews here. Sent an inquiry email to the support email address and got a reply within 2 hours. Then the package was delivered soon after.

Stay away from this company. I purchased an item several weeks ago and I'm still waiting for an update, let alone delivery. I ended up having to buy it from somewhere else. Terrible customer service.

Purchased 'NZ Stock' 8th July 2025.
It's now beginning of September - have not received item.
They don't answer their phone and took 6 days to respond to my email. They said they'd look into it. That's the last I've heard.
2 weeks later I sent another email advising that I'd now like a refund - I knew I wouldn't get a response to that one.
Their website might look professional but they are either scammers or don't have the skills to run a reputable business.
Steer clear and buy local - at least you'll get what you paid for, support if needed and support your local community : )

I gave them 1 star - because there's no lower option. They get a zero from me. Further to the review I wrote a few days ago - I now find that Tech Supply Shed are not located at the address listed on their website. They also do not appear to be NZ-based although they claim to have a NZ distributor. I have now succeeded in getting a full refund through PayPal and will never deal with TSS again. If they aren't a scam then they are hopeless at customer service and delivery on advertised promises.

Similar to others. Goods ordered and paid for on 22 July. Apart from confirmation email no other contact. Phone calls go unanswered. Emails and online contact form also not responded to. It all feels like a big scam. Have now notified PayPal, the Police and my Bank and am seeking recovery of $1,724. Simon

scam - paid, product never arrived. couldn't get a hold of via email or phone. terrible experience.

Ordered a product on the 14th May, it is now the 11th July and we're still waiting - phone number just has a 'busy' tone - have contacted our bank to see if they can get our $600 back.

These people are con artists. They sent me a faulty monitor that I reported by email to be as such the same day I received the product - Philips 243V7QJAB/79 24" - but zero response. I emailed again two days later. No response. If I had realised they were in Australia I wouldn't have purchased it in the first instance. I dont have the time to pursue this from New Zealand but would warn potential buyers - DON'T do it?

Items wheren't shipped - despite showing in stock. No comms, no replies. Had to get a charge back from bank which was the smoothest part of this whole transaction.

Avoid - this company is finished.

I have had a similar experience to most of the other reviewers - non delivery of product, no response to emails, phone messages and on line requests on their website. I reported the matter to my Bank, and had to replace my Visa card. I also reported to Cert NZ who concluded "appears to be a retail scam" and they handed to matter to the Police. The Police response was "appears to be a legitimate business and unlikely to be a scam" and won't be investigating further. My Bank meanwhile disputed the transaction and processed a temporary refund. After the required 60 days, and with no response or contact the Bank advised that I had won the dispute. the refund was final and the matter now closed. At least I got my money back!

I wrote a review of this company on 20/2/25 detailing their dishonesty and how they do not answer ANY communication. luckily for me I purchased through PayPal and they have returned my purchase price.
BE WARNED, DO NOT DEAL WITH THIS MOB.

Sadly the same story as the majority of these reviews. Ordered item with an arrival date within 2-5 days. Non arrival of item two weeks later and absolutely no response to emails. Requested refund, opened dispute with PayPal- and item turns up after three weeks with no explanation or apology. In the meantime I’ve ordered from elsewhere. Awful communication - or lack of. I cannot recommend this company at all. Similar complaints on TradeMe and other sites. Order elsewhere. But I suspect they don’t care very much about their reputation or they wouldn’t behave this way.

Shocking! No communication, no replies to emails, voice messages or follow up when I actually got to speak to someone. Cancelled order and ordered elsewhere.

2 stars because the goods eventually turned up, but my experience was exactly like everyone else is describing.
- Website said stock available with 2-5 day delivery time. It took 6 weeks to arrive.
- While waiting for the product, I received a "please provide feedback on this product" email when I hadn't received it
- While waiting for the product, I received a track and trace email for someone else's order.
- I received no track and trace email for my item when it did finally arrive.
- Calls to the 0800 number were clearly going to a call centre in Australia. Calls were not returned.
- Responses to email queries were initially hopeless, then eventually ignored.
As others have commented, the fact that an organisation can do business like this in New Zealand is a disgrace.

Terrible...
I should have checked here before buying. Same as the others, I got scammed and paid for something I'll probably never received. FFS how can a business like this can stay around... Disgusting