Tecknet Reviews 157

I have purchased three wireless doorbells with plug-in receivers over the past couple of years for myself and for family members. My own doorbell started to malfunction after a couple of years - the bell push wasn't releasing fully after being pushed so it couldn't reset itself for the next visitor. I contacted Tecknet to call on the warranty and they couldn't have been more helpful. I received a replacement bellpush unit and new receivers within a couple of days and now have a fully functioning doorbell once again. How refreshing to receive good customer service these days - thank you Tecknet for great products and great service.

Placed order for plug in doorbell, paid by Paypal, no acknowledgement or response from Tecknet after two days. Have contacted them twice by email with no respinse.

Dreadful product & customer service, When installed it worked, however keeps going off randomly, thought the day and night. I've had to disconnect from the power source as we can not sleep. emailed tecknet, no response as of yet.

I bought this doorbell from Amazon UK. I made the mistake of screwing the receiver on to the same place as my previous bell but there was not enough space for it. It was difficult to remove without damaging the receiver so I contacted Tecknet and the service was fantastic. They asked for photos, which I sent and lo and behold, a couple of days later, I got a new receiver through the post! Just need to pair the new receiver with the plug in bells and that is it. Wonderful, thank you Tecknet!

Fantastici. Ho ordinato mouse e tastiera con ricevitore nano usb e ho avuto un piccolo problema, li ho contattati e mi hanno risposto prontamente e risolto il problema nel giro di pochi giorni! Complimenti davvero, oltre che ottimi prodotti anche la vostra assistenza al cliente è eccezionale! Grazie! Compreró sempre da voi.

Perfect service. Mouse mat exactly as advertised & received in days

Have always had great service from Tecknet. Good products and competitivly priced. Would recommend.

Amazing customer service✅ and product quality✅. Had an issue with a recent purchase. Upon reaching CS, they replaced with a better item as a good guesture. I just found my future tech supplies, that are with good quality and reasonably priced.👍

Ordered 2 colours of their "silent" mouse.

Have to say im disappointed.

There is still quite a bit of noise compared to the superior Logitech M220 i use everyday.

Quality and shape of mouse are fine but the scroll wheel is quite "rough" on the skin of the finger compared to the much smoother feel on the Logitech Mouse.

Finally the tecknet website is the only time i have had problems with chrome address autofill.

I saw my address on the order form was correct but it changed to then delete my street name and number.
I did not know this happened until i got a very irate postman who had spent 20 minutes trying to find out where i lived so he could deliver the mouse !

So i did a test pretend purchase on their website and it autofilled correctly only then a second later to remove my street name and number !

Only 1 mouse arrived despite ordering within minutes of each other so i look forward to another irate postman visit tomorrow....as long as this one also works out where i live !

ORDER UK26679
ORDER UK26682

EDIT : They had the decency to apologise and refunded both orders. Very classy and while it cannot change the experience it does give you immense confidence that they are there for the customers and that is rare today. Thanks

I recently purchased the Tecknet Air Purifier, and I must say, it has significantly improved the air quality in my home. The device is adept at filtering out a variety of pollutants, including dust, pollen, and smoke, making it an indispensable addition to any household concerned with maintaining a healthy indoor environment.

One of the most impressive features of this air purifier is its efficiency. It operates quietly in the background, barely noticeable. The multiple filtration stages, including a HEPA filter, guarantee that up to 99.97% of airborne particles are captured.

Moreover, my experience with Tecknet's customer service has been nothing short of exemplary. After losing the power cable during a house move, I was concerned about the hassle and potential cost of replacing it. However, upon contacting Tecknet's customer support, I was met with a prompt and friendly response. The team was extremely supportive, understanding my situation and sending me a replacement power cable free of charge. This gesture not only alleviated my immediate problem but also demonstrated their commitment to customer satisfaction and support.

Excellent customer servise! They helped me about the product that I bought from them.

Excellent customer service , bought 4 months ago and mouse did not work but after inform customer service they replace the whole set . Happy with purchase

I was very impressed with the prompt replies to my problem. I received exactly what I requested with instructions I could easily follow.
I’d definitely recommend Tecknet to my friends. They won’t be disappointed.

Top notch customer service.

Great communication and helpfulness. Dealt with problem efficiently. Thank you so much.

I was hesitant to contact customer support, now I am so glad I did. After 11 months my wireless keyboard started making problems and the issue was resolved super fast. Thank you!

My 3yr old doorbell stopped working, and needed a new transmitter. After contacting Tecknet, who tried to help in every way, they very kindly decided to send a new system without having to return the old. Should be with me in the next few days. Cannot ask for better service and quick response. Other companies should take note. Well done Tecknet!

Received a set of Bluetooth earbuds but one of the pair was completely devoid of life and would not turn on or charge after days of charging. I wrote to Tecknet Support who were able to replace the product without hassle. The new set arrived in good time and work perfectly. Polite and efficient after sales service, i'm very happy.

Excellent customer service. Quick to resolve a minor issue. Would be glad to purchase from them again.

I purchased a power bank from tecknet.co.uk during Black Friday and unfortunately the product did not live up to expectations.

I contacted customer support via email to request a return and not only did they reply back within a day, they were very friendly and eager to sort out my issue. 

In the end, they allowed me to keep the power bank and refunded me for the total amount paid.
I would order from them again and would highly recommend them to others.