Terraceflags Reviews 58

The quality of the flag is great, cannot fault the actual flag at all. However I ordered on Sunday evening with express delivery, 2 day production 1 day delivery. Was expecting it to come Wednesday, or Thursday to be reasonable with the weekend order. Didn’t come until Saturday morning which was too late as was already travelling to Wembley. Could argue I’d left it late but it’s advertised as a 3 day turnaround so you trust that and it just wasn’t the case.

I have paid for two days of production and one day of delivery, which is ready for football Tour. However, I have not received any response from them regarding the status of my order. They have also refused to answer my calls or emails. This is extremely poor customer service, and I will be disputing the payment made as the items
are not arriving in time.

UPDATED.

After speaking with them they did send this out and I managed to get it early morning before we left for football tour thanks so much

Great product and excellent communication throughout

Placed the order quite late and was worried that I wouldn't receive the flag in time as expected them to be busy with the play off taking place. Despite not being received before I set off for Wembley, Mat went over and above to make sure it was received for our play off game. Arranged for express delivery to our hotel by 9am on a Saturday morning.

Paid for 2 days production and 1 day delivery…. 1 week later the item still hasnt arrived. Now pointless - dont trust the dates or use this site.

Fabulous service, ordered photo flag on Thursday and it arrived on Saturday ( Easter weekend). I look forward to waving it around supporting a marathon runner! Thank you for your super speedy dispatch

Absolutely brilliant! The design software is easy to use, once I submitted our order it was shipped almost immediately. The flag is good quality and really pleased with how the design has come out, would definitely use again. Thank you.

First time I have used this company and I am very happy. The flag is good quality and was delivered in on time. I would use again.

Just received my bespoke flags they are amazing fantastic quality couldn’t be more pleased with them customers service was outstanding I will 100% be recommending this company to everyone

Great flags, exactly what I wanted and on time. Highly recommend !

Flags turned up today on time got them for a football match for a charity game good quality

Great quality and speedy service. Will use again.

Would rate zero if could flag has just came that my son ordered after already being scammed do not use this company flag is all blurry and really bad quality

Fantastic flags and brilliant service. I left it very late to order flags for a wake of a friend (family sensitivities over wording). Despite this, Chloe in customers services, the print team and everyone else involved, managed to come through with the flags.

Thanks to everyone involved!

Careful when you design your flag! Their software is poor and it does not take the hem into consideration but software will allow you to place your images close to edge. Disappointing result.
Delivery was fine and so was customer services initially when they offered to replace the flag, but then they ghosted me.

Ordered a flag for the carabao cup final at Wembley
Flag was fantastic and service was excellent
Received within a week

Ordered my bespoke flag for the carabao cup final. The quality was outstanding and the design process was really easy. Will definitely be buying another.

Ordered 5days ago, delivered today! The flag is a beauty, quality is mint and the creation tool to generate the flag was nailed on. Be using Terrace Flags again!

Excellent value for money

Ordered two flags and paid for express delivery. They didn't turn up within the guidelines time. Have emailed several times and had no reply. Complete scam company AVOID!