Tessa Alliance Reviews 

Aron was quick to get to the point on different options, clear in his advice and efficient without being pushy. Whilst I of course hope not to need to make a claim ever I feel that if I did, Aron would be a good support in handling a claim for me.

Zain Rameez was exceptional in the way he took time to understand the details of my situation and asked all the right questions. He quickly came up with a recommendation and clearly explained why it was the right choice for me. He had such depth of knowledge of the options I felt confident that I could put my trust in him. I felt completely calm and sure of the decision and so grateful to him for making that possible.

Zain explained everything so clearly and without pressure. We have taken his advice and this has resulted in a better policy for considerably less cost. All questions were answered and I have no hesitation in recommending his services.

Excellent, clear and informative service from Daniel. Everything was explained thoroughly and he listened patiently before making a recommendation based on our needs. Highly recommended.

It’s so rare to have a good customer experience these days, even rarer for that experience to be truly excellent. Zain explained everything to me succinctly and showed true professionalism throughout the process, not only saving me a lot of money but also giving me a good understanding of the options, their prices and the factors to bear in mind when deciding on the cover I needed. It was also reassuring to know that Tessa will be there to assist should I need to make a claim under the policy. I’m delighted with the policy and hugely grateful for the advice, professionalism and personable experience I had.

I had an initial quote by Zain, I then organised a secondary call after returning from holiday.
Everything was explained in a clear and concise manner.
I was frequently asked if I had any questions and did I need further explanation of terms of policy.
Which was brilliant, great people rapport and excellent customer service.
Well done and thank you Zain

Dealing with Zain was a great experience. Clear and concise in terms of what the policy did and did not cover.
Make it very simple to follow. Would highly recommend their services.
Thanks Zain.

Aaron was amazing discussing policy that would suit my needs.

Zane gave a very good explanation of the insurance options and content
Would recommend

Natasha was fantastic. She explained everything clearly and made the process so simple and easy.
I would thoroughly recommend using this service-ask for Natasha.

Craig Parker was very knowledgeable, friendly and professional

I was guided through the selection of Health Insurance and I asked many questions, all of which Natasha talked through and explained patiently. Calls were returned as promised and on time. I was very impressed and would recommend to others.

I was impressed with the communication. Firstly I had a text saying they were going to call. When they did, the person I spoke with was very knowledgeable and professional, answering all my questions, and giving me time afterwards to make an informed decision. If I hadn’t spoken to Craig from Tessa Alliance, I would have made the wrong choice, and that could have cost me a lot!

Zain Rameez is just exceptional. Extremely client oriented, he went out of his way to understand the actual medical insurance product was best for me and for my wife. he went through a number of options and patiently walked me through each option providing help in understanding the pros and cons of each option in the context of my needs and circumstances Extremely patient he responded to my questions with a high level of competence and knowledge. If Zain reflects the values of Tessa Alliance, which I think he does, that I would highly recommend them and I will certainly highly recommend Zain as an exceptional adviser. Thanks Zain , you made the daunting task of selecting a medical insurance cover extremely easy indeed.

Good service throughout from Craig. Professional approach, no need to repeat information. Narrowed down options and answered all questions thoroughly. Went through price comparison data I had, discussing differences broadly and specifically to his recommendation for me. Very happy.

Unbelievable service from beginning to end. Zain was fantastic,he was extremely knowledgeable,he gave me helpful advice & took his time to make sure I had the cover that best suited mine & my husbands needs. I highly recommend this service 10/10

I dropped my former carrier when the premium went through the roof. The broker handling that policy found me another of comparable coverage at a substantially better price with a different insurer. But communications with the broker were slow and increasingly opaque. I lost confidence and tried again, this time dealing directly with the insurer. No communication problem there - their representative provided a torrent of information but at a rate considerably higher than the broker's for what seemed to be the same policy. So I looked for another broker and came up, in short order, with Tessa Alliance. Their agent, Craig Parker, provided the information I felt I needed, clearly explained. He answered my questions in full without overwhelming me with detail I didn't need and options that didn't apply ... plus his quote was a significant improvement over the others. So he got the deal. We'll see how Tessa performs if they ever have to support me in a claim, but they've served me well in the first crucial stage. On that basis, I heartily recommend them.

My wife and I wanted to express our sincere gratitude for Zain Rameez’s exceptional assistance in guiding us in selecting a private medical insurance with Aviva for both me and my wife. His expertise and dedication made the entire process smooth and stress-free.
Zain’s quotation along with thorough explanations and prompt responses to our queries were greatly appreciated. We are now confident that we have the right coverage to meet our needs, thanks to your guidance.
Thank you once again for your outstanding support. We truly value your professionalism and commitment.
Best regards,
Rajnikant Visrolia

Over all today has been an excellent day because of the friendly patience of Natasha who not only knew all the answers to my questions but she dealt so well with making sure that i had grasped the information and fully understood my options. At the end of our lengthy call it was very easy to make the decision as to which healthcare policy i should switch to. Many thanks.

I can't recommend Aaron enough for anyone looking for health cover. He is extremely knowledgeable and took the time to answer all my questions, making the entire process so easy. I couldn't be happier with the service I received – truly tailored to suit my needs!