This lock was out of stock on many other sites so I was extremely pleased to find it was available at TFS. In addition their price was extremely competitive. Although I only selected the standard deli... Toon meer
Bedrijf heeft geantwoord
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Have used this company before and found them extremely efficient. On this occasion the delivery was unfortunately late, due I was told to hold ups on a motorway. However when the driver arrived he was... Toon meer
Bedrijf heeft geantwoord
Really pleased with TFS today. My disabled mother now has accessible emersion heater controls downstairs. She is delighted. TFS were polite and friendly, easy to contact, and did an excellent job. No... Toon meer
Bedrijf heeft geantwoord
Another fantastic 5-star review for Matt! His service is truly outstanding. I often reach out with little to no knowledge of the products—just a few photos from the team—and Matt immediately knows e... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
TFS Direct, the home of TFS Direct aluminium gates, and trusted supplier of security gate hardware and access control systems . Locinox UK GOLD partner. Recognised for the highest levels of technical knowledge and support and for offering gold standard customer service.
About TFS Direct
Geschreven door het bedrijf
- TFS Direct, a leading name in the supply of aluminium gates, and the specification and supply of security gate hardware and access control systems.
- Choose from our 4 gate ranges; Ignite - Our standard range of aluminium driveway and side gates. Over 25 designs that can be manufactured in any RAL colour and a selection of woodgrains. Also available in stock sizes for a more cost effective option Edge - A premium bolted range of gates manufactured with a thicker profile that can be provided as a swing or sliding gate. Ideal for those looking for a more robust aluminium gate. Elevate - Our premium welded product also available in cantilever style. Manufactured in any RAL colour and a range of woodgrains. Dynasty - Looking for something a bit different? The Dynasty is a range devoted to the ornamental style. A premium welded product, the Dynasty range allows you to keep the traditional feel to a property. A trusted name in the supply of security gate hardware, working directly with businesses and customers to provide the best products on the market. TFS Direct are a GOLD distributor for Belgian manufacturers Locinox and work with leading manufacturers Borg, Codelocks, Exidor, AES Global, LIFE Automation and Squire.
Contactgegevens
Unit 11-12 Springvale Business Centre, CW11 3HY, Sandbach, Verenigd Koninkrijk
- 0330 700 3030
- sales@tfsdirect.co.uk
- tfsdirect.co.uk
4,8
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van TFS Direct
Thank you for taking the time to post a review and for the kind feedback. Always happy to help.
Antwoord van TFS Direct
Thank you for taking the time to post a review and for the comments on delivery. Always happy to help.
Locinox gate lock
Great knowledge & expertise given by Emily, Emily recommended the closest option available of a discontinued gate lock.
If TFS can not help, it'd be a lost cause, I would highly recommend.
15 juli 2024
Review zonder uitnodiging
Antwoord van TFS Direct
Thank you very much for taking the time to post a review and for the kind comments. We will ensure this is communicated to Emily and the team.
Excellent service
Excellent service, ordered at 14.15 on the door step at 7am ish next day.
Order was taken with a very friendly sales
person. Used this company twice now within a few days. Brilliant service and prices.
9 juli 2024
Antwoord van TFS Direct
Thank you for taking the time to post a review and for the kind comments. Great to hear you had a good experience dealing with us.
Easy to deal with
Easy to deal with, the sales lady new exactly what i wanted and advised me where to order on the web site.
13 juni 2024
Antwoord van TFS Direct
Thank you for taking the time to post a review and for the kind feedback. Happy that we were able to help.
Great tool but postage ridiculous
Great tool but postage ridiculous
Tool cost - about £3.50
Standard 2-3 day postage - £8.99
Next day postage - £10.99
Package - 400grams 4x4 inches v.small
4 juli 2024
Antwoord van TFS Direct
Thank you for taking the time to post a review and for the valuable feedback. We are currently working on an alternative shipping option to help reduce the price for lower-value items. As our average product cost is a lot higher and the majority of products are fragile, we use DPD tracked to ensure safe delivery of items, but we do appreciate that this can lead to high shipping costs for spares and small products, so are doing our best to address this.
Antwoord van TFS Direct
Thank you for taking the time to post a review and for the kind feedback.
I had to return my item because I…
I had to return my item because I measured wrong. However the customer service was fabulous and I received my refund immediately. Thank you
8 juni 2024
Antwoord van TFS Direct
Thank you for the valuable feedback and for taking the time to post a review. Happy to hear that the team was able to help.
Helpful and speedy customer service
Helpful and speedy customer service. Would use again and again
3 juli 2024
Review zonder uitnodiging
Antwoord van TFS Direct
Thank you for taking the time to post a review and for the kind comments. Always happy to help.
Antwoord van TFS Direct
Thank you for taking the time to post a review and for the kind feedback.
Emily was fantastic with the help over…
Emily was fantastic with the help over the parts i needed polite and professional. it’s a pleasure dealing with the company when you have staff with the knowledge.
1 juli 2024
Review zonder uitnodiging
Antwoord van TFS Direct
Thank you for taking the time to post a review and for the kind comments. We will ensure this is communicated to Emily and the team.
Really fast delivery
Really fast delivery of exactly the part I needed.
Delivery price was excessive though.
25 juni 2024
Antwoord van TFS Direct
Thank your for taking the time to post a review and for the honest feedback.
excellent service
19 juni 2024
Antwoord van TFS Direct
Thank you for taking the time to post a review and for the kind comments. Great to hear you were happy with the service.
Antwoord van TFS Direct
Thank you for taking the time to post a review. We fully appreciate and have taken on board your comments on the postage, and we are currently looking at alternative postage methods for low value items. Up until this stage the majority of our products are high value products, so using DPD allows us to track the packages and ensure they reach their destination in good order. As we have seen an increased number of customers come to us for spare components, that our competitors do not offer, we realise that we need to look for an alternative method.
Super helpful company
Super helpful company, nothing is too much trouble - Would HIGHLY recommend to anyone
12 juni 2024
Review zonder uitnodiging
Antwoord van TFS Direct
Thank you very much for taking the time to post a review and for the kind comments. Always happy to help in any way we can.
Easy to order accessories online.
Easy to order accessories online.
Paid for the 2-3 day delivery, it arrived the next day.
Good service.
31 mei 2024
Antwoord van TFS Direct
Thank you for taking the time to post a review and for the kind feedback. Always happy to help.
Antwoord van TFS Direct
Thank you for taking the time to post a review and for the kind comments. Always happy to help, and great to hear you are happy with the service.
Good price, easy to order, arrived very quickly.
Competitively priced product arrived very quickly after ordering. Just what we needed. Website was also easy to navigate. Thanks.
5 mei 2024
Antwoord van TFS Direct
Thank you for taking the time to post a review and for the kind comments. It would be great to know what we could have done to make your experience a 5 star one.
Excellent seller
Excellent seller, items arrived quickly, as described and very well packaged - Cheers
24 mei 2024
Antwoord van TFS Direct
Thank you for taking the time to post a review, and for the kind comments. Great to hear you were happy with the order.
After a couple of challenges buying…..
After a couple of challenges buying direct online, a quick call to Emily got the job done. She gave clear advice to make sure I got the right product at the best price, with a very reasonable same day despatch fee - another happy customer...
24 mei 2024
Review zonder uitnodiging
Antwoord van TFS Direct
Thank you for taking the time to post a review and for the kind comments. Great to hear that Emily was so helpful.
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